Back

Herb Chambers BMW of Sudbury

Sudbury, MA

4.7
1,899 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

Directions

By Type

Showing 1,899 reviews

November 16, 2016

Great dealership and staff Had a great buying experience with Rafael, Eric, and Brad. Great knowledge of the products, flexible in the trade-in process, and went the extra mile More

by Muddy22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Carlson, Eric Millar, Rafael Rohden
Nov 16, 2016 -

Herb Chambers BMW of Sudbury responded

Thank you for your time and recommendation. We truly appreciate hearing feedback from our customers! I'm so happy to know that Eric, Bradford and Rafael were able to provide you with a pleasant experience. Your satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. Best, Pranav Gill, General Manager

November 14, 2016

One of the worst Service Centers I've seen This Service center screwed up my imaculate BMW during a routine service visit. The car was badly scratched, the gearbox was damaged. These people are More

by Kristen5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pranav Gill
Nov 16, 2016 -

Herb Chambers BMW of Sudbury responded

Thank you, Kristen, for taking the time to reach out. I've looked through all of our records trying to find anything that matches the scenrio you've described and I'm unable to find anything. At your earliest convenience would you mind contacting me so I can better understand what happened and work to make this right? I look forward to hearing from you. Pranav Gill, General Manager PGill@HerbChambers.com

November 14, 2016

Done deal! Leased new BMW today, easy as pie. Worked with Dan Mahoney, as CA. Great price and service, will definitely recommend to all friends and family. More

by Cyrix74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Mahoney
Nov 14, 2016 -

Herb Chambers BMW of Sudbury responded

Thank you. Dan is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Pranav Gill, General Manager

November 13, 2016

Great Dealership I reached out to dealership online and Phil Hunt got back to me right away and answered all of my questions. We worked with Peter Vargo and he was pro More

by GB PB LB 02127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Vargo, Jason Herndon
Nov 14, 2016 -

Herb Chambers BMW of Sudbury responded

Thank you for taking the time to write this review! Phil, Peter and Jason are such assets to our team, as they continuously focus on providing our guests’ with the best customer service. Congratulations on your purchase and if you have any questions about your vehicle, please don't hesitate to reach out. Best, Pranav Gill, General Manager

November 11, 2016

Great service visit! This was my second visit with Ken. He always makes me feel at ease and I do not feel like a number , but a valued customer. The facility is nice. Ken More

by Melissaelina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Meltzer
Nov 11, 2016 -

Herb Chambers BMW of Sudbury responded

Thank you, Melissa, for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Pranav Gill, General Manager

November 08, 2016

Pranav Gill made it easy Hi, I was a returning customer to BMW Sudbury and initial discussion with Sales was bad. In fact, I gave 1 Star. Pranav Gill took the complain I made More

by rama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pranav Gill
Nov 08, 2016 -

Herb Chambers BMW of Sudbury responded

Thank you for taking the time to share your experience with us. We truly value your recommendation and we hope to serve your automotive needs for many more years to come! Best, Pranav Gill, General Manager

October 29, 2016

Excellent Peter Vargo is easy to work with and knowledgeable. We've just leased our 3rd vehicle and will continue to come to Sudbury for sales and service. Grea More

by BMWJon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Vargo, Jason Herndon
Oct 31, 2016 -

Herb Chambers BMW of Sudbury responded

Thank you , Jon, so much for your feedback and recommendation. Best, Pranav Gill, General Manager

October 26, 2016

Ali's persistent sales skills got us the deal!! I was shopping around and happened to land myself at the Sudbury location of BMW. Ali at BMW was able to spend ample time to elaborate about the 3 ser More

by DEWAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Hussein
Oct 26, 2016 -

Herb Chambers BMW of Sudbury responded

Thank you for taking the time to post such great comments about your experience with Ali. We work very hard to provide our guests with exceptional customer service, and it is always a delight to read that our team members are exceeding our customers' expectations. Thank you for your business and for taking the time to let us know about your experience with Ali. Sincerely, Pranav Gill, General Manager

October 25, 2016

First Class White glove first class service all the way. Forget Trump/ Pence or Clinton/ Kaine, I want Herndon/ Khokhar for 2017! These guys are terrific, can't More

by BimmerBammer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Khokhar, Jason Herndon
Oct 26, 2016 -

Herb Chambers BMW of Sudbury responded

Thank you! We work hard to provide our guests with exceptional customer service, and it is always a delight to read that our team members are exceeding our customers' expectations. Thank you for your business and for taking the time to let us know about your experience with Jason and Jimmy. Sincerely, Pranav Gill, General Manager

October 22, 2016

Marjorie is the best!! If your buying a BMW this is a great dealer. Ask for Marjorie as she took care of me from the minute I walked through the door to the follow up call a More

by Clarkee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Vonkahle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marjorie Nicolas, Brian Fryes, Eric Millar
Oct 24, 2016 -

Herb Chambers BMW of Sudbury responded

Thank you! We realize you have several choices when buying a new vehicle and we thank you for choosing Herb Chambers BMW Sudbury. We pride ourselves on providing customers with top notch customer service and a stress-free experience, so we are pleased to hear that Marjorie, Rachel. Brian and Eric were able to prove this to you. We thank you for your business and look forward to serving you in the future. Best, Pranav Gill, General Manager

...
151
...