
Herb Chambers BMW of Sudbury
Sudbury, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Travis was super helpful and knowledgeable. I came in without an appointment and he was able to diagnosis the issue and secure me a loaner very quickly. Elmin was also very helpful in the proce I came in without an appointment and he was able to diagnosis the issue and secure me a loaner very quickly. Elmin was also very helpful in the process. Thank you BMW of Sudbury. More
Great dealership where everyone really hustled to get the job done. Special shoutout to Pedro who oriented me to my new 530i !! job done. Special shoutout to Pedro who oriented me to my new 530i !! More
Great experience from start to finish! Everyone was extremely helpful, was in and out in a few hours! Everyone was extremely helpful, was in and out in a few hours! More
I have a great experience every time I have my BMW X3 serviced at Herb Chambers BMW of Sudbury. They are first rate. serviced at Herb Chambers BMW of Sudbury. They are first rate. More
Excellent experience as always! Communication excellent- kept me updated regarding my cars status and explained any change orders Communication excellent- kept me updated regarding my cars status and explained any change orders More
The experience was excellent from start to finish. Efficient and friendly sums it up. Highly recommended. Efficient and friendly sums it up. Highly recommended. More
From entering to the dealership and to the pick up my vehicle to process was what I expected vehicle to process was what I expected More
Very mixed experience. Dealing with Robert was great. He was responsive and knowledgeable in a non threatening way. We did not feel any pressure or rush. On the other ha Dealing with Robert was great. He was responsive and knowledgeable in a non threatening way. We did not feel any pressure or rush. On the other hand, our interaction with Mackenzie was extremelly poor. Her answers to our questions were vague and incomplete, and she left important details out. She was stuborn to the point of being rude, and at some point got very emotional. We were very close to leaving and calling the deal off. Finally, we were told to wait 20-30 minutes for the car to be simonized and ended up waiting almost 2 hours. It was impossible to get information about the status of the car; nobody knew anything. We were there a total of 4 hours only to do the paperwork and get the car. Very, very frustrating. More
Alisha at BMW of Sudbury was a great service advisor! She was professional, sincere, and pleasant to work with! She was professional, sincere, and pleasant to work with! More
The overall experience was great and Wilson was expedient as well as provided attentive service during the purchase process. as well as provided attentive service during the purchase process. More