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Herb Chambers BMW of Sudbury
Sudbury, MA
2,269 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury
1. State of the art facilities to better serve you, our customer.
Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s.
2. New Vehicle Selection
We have the largest selection of BMW models in New England.
3. Pre-Owned Vehicle Selection
Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company.
4. Experience
With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer.
5. Ordered to Your Specifications
Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it.
6. Service Loaner Vehicle Program
When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in.
7. Factory Trained Professionals
Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle.
8. We are here for you
BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour.
9. Award Winning Customer Satisfaction
An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,269 reviews
April 18, 2026
Jack is chill, knowledgeable and doesn't apply sales pressure, which is much appreciated. This is the third BMW we have from him, he's our go-to guy for future beamers. pressure, which is much appreciated. This is the third BMW we have from him, he's our go-to guy for future beamers. More
by Clare and Oli
Employees Worked With
April 17, 2026
Problem identified. Peter was exceptionally competent and helpful. The only issue was that the necessary repairs took 4 hours. Peter was exceptionally competent and helpful. The only issue was that the necessary repairs took 4 hours. More
by richardlcurtismd
Employees Worked With
April 13, 2026
easy to schedule, and prompt compete service. highly recomended . I have purchaced 7 BMWs from this dealership and will continue highly recomended . I have purchaced 7 BMWs from this dealership and will continue More
by mike
Employees Worked With
April 09, 2026
The guys at bmw Sudbury are great. I brought my car in for an oil change and they had me out in a short period of time, were very friendly and made the entire experience as easy as pos I brought my car in for an oil change and they had me out in a short period of time, were very friendly and made the entire experience as easy as possible. More
by Missrachel617
Employees Worked With
April 05, 2026
Since Asbury Automotive Group took over Herb Chambers BMW of Sudbury, the service has plummeted. We’ve been loyal customers since they opened in 2010, but the culture has shifted from luxury service to aggre of Sudbury, the service has plummeted. We’ve been loyal customers since they opened in 2010, but the culture has shifted from luxury service to aggressive up-selling. Several months ago, we went to look at new cars and being ignored for 1 hour we left. We bought a new car at another dealership. Most recently we brought our 2016 X5 in for a suspected oil leak. We were hit with a staggering $14,000 estimate which eventually became $20,000. They charged $850 for a diagnostic that was inconclusive; they claimed they couldn't find the leak, yet somehow had the "insight" to recommend an additional $11,000 turbo replacement. Throughout the process, the staff repeatedly pressured us to scrap the car because it was "old" and buy new. It’s clear they care more about hitting sales quotas than performing honest repairs. Save yourself the headache and go elsewhere. More
by Lisa
April 04, 2026
We had a good experience at Herb Chambers BMW of Sudbury, fast car towing, everything was handled smoothly and professionally. fast car towing, everything was handled smoothly and professionally. More
by zhenico
Employees Worked With
March 31, 2026
Excellent dealership and the service advisors are helpful, they take the time to go over the recommended service options and they don't force you into feeling like you need to do something immediatel helpful, they take the time to go over the recommended service options and they don't force you into feeling like you need to do something immediately but give you an estimate of how much more time you have before repair. More
by jtol31
March 28, 2026
The sales team, especially Nana, Ken, and the delivery specialist David, made me feel at ease and were very efficient. specialist David, made me feel at ease and were very efficient. More
by Anaisebenjamin
March 28, 2026
It is rare to find a level of service that remains consistently excellent over time, but Wilson Dowridge at BMW of Sudbury manages to exceed expectations every single time. As a Senior Client Advis consistently excellent over time, but Wilson Dowridge at BMW of Sudbury manages to exceed expectations every single time. As a Senior Client Advisor, Wilson brings a perfect balance of deep expertise and a personable, low-pressure approach. Whether you are navigating a complex transaction or just looking for honest advice on a vehicle, he handles every detail with incredible professionalism and care. He truly understands the value of a client’s time and goes above and beyond to ensure a seamless, high-touch experience. If you are looking for someone who is knowledgeable, transparent, and genuinely invested in your satisfaction, I cannot recommend Wilson highly enough. He is a true asset to the BMW of Sudbury team. More
by Daniel F.
