Herb Chambers BMW of Sudbury

Everything went smoothly. The reception people took my information quickly. Service advisor explainer everything and did what he said he would The reception people took my information quickly. Service advisor explainer everything and did what he said he would More

I am a 1st time BMW owner. My experience with Jack O’Donovan at BMW- Sudbury was second to none. Jack was not only professional and knowledgeable- he made my experience enjoya My experience with Jack O’Donovan at BMW- Sudbury was second to none. Jack was not only professional and knowledgeable- he made my experience enjoyable. Due to my experience with Jack , I will be a repeat customer in the future and will recommend him to anyone who is in need of a BMW. More

Jack was very professional and courteous in tge whole process. I would recommend Jack O’Donovan as your agent at the dealership. Worked with me During negotiations on the price of the car. I did not fe process. I would recommend Jack O’Donovan as your agent at the dealership. Worked with me During negotiations on the price of the car. I did not feel pressure by Jack to buy this car. It was a pleasant experience overall. More

I brought my BMW2014,Diesel, after it would not pass emission test, sometime in January 2024. You charged me close to 5 thousand dollars and replaced two fuel injectors, and many other things. Still th emission test, sometime in January 2024. You charged me close to 5 thousand dollars and replaced two fuel injectors, and many other things. Still the local garage, even after I had driven more than 1000 miles, computer would say not ready. At this point you changed the other two injectors. Again the garage would not pass the road test, again the computer saying not ready. I left the vehicle with you again for 7 days, and you messaged me vehicle was ready for pick up, and everything was ok. You charged me for the road sticker. When I came home, I realized that you had not changed the sticker, it still says, R. I feel at this point I will contact BMW USA, they can review the management by your dealership, and advice what I should do. Thank you. More

BMW Sudbury provided excellent service across the board. The sales team was knowledgeable, direct and fair throughout the entire purchase process. The sales team was knowledgeable, direct and fair throughout the entire purchase process. More

This dealership was very efficient with helping me find a car. I was reached out to an hour after inquiring about a vehicle. car. I was reached out to an hour after inquiring about a vehicle. More

Great experience working with Jack O’Donovan leasing my new iX50. He was helpful, knowledgeable and very responsive. new iX50. He was helpful, knowledgeable and very responsive. More

Chelsie was great. .. very knowledgeable and always promptly answered questions. Working with her was a very positive experience. .. very knowledgeable and always promptly answered questions. Working with her was a very positive experience. More

Had a very positive experience with Jack M while purchasing a pre-owned. I am very satisfied with the communication and ease throughout the entire transaction. purchasing a pre-owned. I am very satisfied with the communication and ease throughout the entire transaction. More

Kamal Jalalzadeh was exceptionally knowledgable, professional, efficient, caring, and courteous person, spending incredible effort to maintain the automobile in the best condition, which would make professional, efficient, caring, and courteous person, spending incredible effort to maintain the automobile in the best condition, which would make both the dealership and BMW proud. He is the ultimate representative of the family as the true asset of the dealership. More