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Herb Chambers BMW of Sudbury
Sudbury, MA
2,242 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury
1. State of the art facilities to better serve you, our customer.
Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s.
2. New Vehicle Selection
We have the largest selection of BMW models in New England.
3. Pre-Owned Vehicle Selection
Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company.
4. Experience
With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer.
5. Ordered to Your Specifications
Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it.
6. Service Loaner Vehicle Program
When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in.
7. Factory Trained Professionals
Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle.
8. We are here for you
BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour.
9. Award Winning Customer Satisfaction
An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,242 reviews
August 15, 2020
It was supposed to be fun - it wasn't I am 52. I wanted a new car. It was going to be my first new car. I had driven many cars and so was ready to purchase. I went to order a BMW X3 pl I am 52. I wanted a new car. It was going to be my first new car. I had driven many cars and so was ready to purchase. I went to order a BMW X3 plug in hybrid., The dealer kept getting the build wrong and then they ordered a car in my name that was incorrect. The let me know they did this via e-mail. I called them for four days and they never called me back. I was panicked, I called a lawyer as asked about my rights,. They finally called back and said they made a mistake. Then they said a sales person was going to call me to work with me to get the build right. They again did not call me for four days. Not good service. Lastly, the car prices kept going up for no reason. I would not suggest this deanship, More
by lbrinckerhoff
August 13, 2020
Herb Chambers of Sudbury met the twoCriteria That Herb Chambers of Sudbury met the two Criteria That Compelled me to Afford Them the Highest of Praise ! Firstly Everyone That Interacted With me wa Herb Chambers of Sudbury met the two Criteria That Compelled me to Afford Them the Highest of Praise ! Firstly Everyone That Interacted With me was Extraordinarily Courteous ! Secondly all of Those That I met Exhibited High Levels of Competence in Their Respective Field of Expertise ! In sum These Were Professionals; People who Were Productive,Efficient, and Customer/Client Oriented !! My Needs Were met Even Beyond my Expectations ! For Example the Technician Discovered and Corrected Some “Issues” That I Wasn’t Even Aware of ! His Astute Observations Made a Significant Difference in the Safe Operation of my SUV ! Service was Done way Within a Reasonable About of Time ! Emphasizing too That it was all Done “RIGHT” !! Mr.William Kramer From the Service Department Enabled Things to go Very Smoothly for me ! His Efficiency and Command of Procedures Made for an Uncommon and Memorable Experience for me !! He is Definitely a Reflection of the Dealership’s Professionalism ! More
by Thrust
Employees Worked With
William Kramer
July 31, 2020
My worst experience with car dealership ever. We My worst experience with car dealership ever. We scheduled for car, and while we was on our way, they scheduled another appointment 15 min before ou My worst experience with car dealership ever. We scheduled for car, and while we was on our way, they scheduled another appointment 15 min before ours and sold that car. Wasted my time. More
by usta
Employees Worked With
July 22, 2020
Marc Huaman and Joe Cefalo made the buying process so easy - especially with a difficult financing situation. I am so grateful for all of their hard work and their extreme care in making sure I was able easy - especially with a difficult financing situation. I am so grateful for all of their hard work and their extreme care in making sure I was able to get the best deal. Thank you so much Marc and Joe! I will definitely be back to buy my next car here. More
by Jenna V.
Employees Worked With
Joe Cefalo, Marc Hauman
July 20, 2020
Thank you Manny and Obaid! I recently purchased a certified preowned BMW from BMW of Sudbury. I was searching for a car that was comfortable as a daily driver while being fast a I recently purchased a certified preowned BMW from BMW of Sudbury. I was searching for a car that was comfortable as a daily driver while being fast and safe for SCCA Track Night events. Manny D'Ambrosio quickly determined my needs and found a 2017 340i xDrive M Sport with a track and handling package. Manny was extremely knowledgeable about the car and SCCA track events and made the buying experience a pleasure. On delivery, Obaid Zazai did an outstanding job helping me to understand the capabilities of the extensive electronic systems in my car. Thanks Guys! More
by jgardella4
Employees Worked With
Manny D’Ambrosio, Obaid Zazai
July 10, 2020
Finally bought a Luxury car We wanted a test drive without anybody trying to sell us anything. Our take, if you don't like the way a car handles then why talk to a sales person? We wanted a test drive without anybody trying to sell us anything. Our take, if you don't like the way a car handles then why talk to a sales person? We met John DiBitetto in the showroom and he was great. We had a little small talk while they pulled up a car for us to test. He sent us on our merry way and when we came back we had a little more conversation. After we left he sent us an email of thanks offering his expertise if we needed it. He was great, gave us information about the car, and the options we could get but he was conversational about it NOT pushy sales. Needless to say, we bought a car that week. The entire process was seamless Thanks to Pranav Grill and his team More
by coleman_deb
Employees Worked With
John DiBitetto, Pranav Gill
June 28, 2020
I had a great experience recently leasing a new 2020 M340i From BMW Sudbury. From the negotiation with Tegan and Jamie (thanks for staying after hours to close the deal!) to the delivery process with A M340i From BMW Sudbury. From the negotiation with Tegan and Jamie (thanks for staying after hours to close the deal!) to the delivery process with Alex the business manager to my Genius appointment with Jack, a very positive experience overall. Tegan was awesome through the entire process and kept me up to date on what was going on the whole way. I have purchased and serviced several cars at BMW Sudbury and they continue to earn my business. Highly recommend! More
by Paul G
Employees Worked With
Alex Sanchez, Tegan Von Wasserman
May 08, 2020
Hugo Barraza very helpful To General Manager of Herb Chambers BMW of Sudbury, Pranav Gill, Hugo Barraza explained to me about the Ultimate Protection Plan, so that I could g To General Manager of Herb Chambers BMW of Sudbury, Pranav Gill, Hugo Barraza explained to me about the Ultimate Protection Plan, so that I could get my four wheels repaired under the program this insurance offers. I was not aware of that, and I'm very happy that I had signed up for the program with me so papers for the lease of my BMW 330 iX. I thank Hugo very much for his kindness as he helped me out. Hugo explained to me about the Ultimate Protection Plan, so that I could get my wheels repaired under the insurance his program offers. I'm very happy that I had signed up for the program as I completed the paperwork for the lease of my BMW 330 iX in April, 2018. It is just that Hugo is exceptional as he demonstrates his understanding of his clients and looks into how to resolve the issue at hand. I appreciated his approach and good attitude so much! Thank you, Hugo! Murry A. Awrach More
by Murry A. Awrach
Employees Worked With
Hugo Barraza
March 26, 2020
Fantastic Service Tegan, is the sales associate that help me with the purchase of my new car. She made the car buying process a pleasurable experience. I would recommen Tegan, is the sales associate that help me with the purchase of my new car. She made the car buying process a pleasurable experience. I would recommend her to anyone looking to by a New BMW. Chris Curley More
by chris curley
Employees Worked With
Tegan Von Wasserman
