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Herb Chambers BMW of Sudbury
Sudbury, MA
2,161 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury
1. State of the art facilities to better serve you, our customer.
Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s.
2. New Vehicle Selection
We have the largest selection of BMW models in New England.
3. Pre-Owned Vehicle Selection
Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company.
4. Experience
With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer.
5. Ordered to Your Specifications
Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it.
6. Service Loaner Vehicle Program
When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in.
7. Factory Trained Professionals
Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle.
8. We are here for you
BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour.
9. Award Winning Customer Satisfaction
An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,161 reviews
January 15, 2019
Great Overall Experience (Charlie Karkaetedes): Could not ask for a better salesperson. We explained to Charlie that we came in looking for an X1 because we saw a really good (Charlie Karkaetedes): Could not ask for a better salesperson. We explained to Charlie that we came in looking for an X1 because we saw a really good deal on their website. Charlie looked up the deal and unfortunately the car with the deal was already sold. But he kept a nice positive attitude and told us that he was going to see if he could find us a deal that was close to what we were looking for. Lo and behold, Charlie found us a deal that was very close if not better than the deal that drew us in and we were able to come to an agreement and made a deal. Great guy, very patient and extremely genuine. I strongly believe that the next time we are in the market for another BMW, we are going straight back to Charlie. (Aram Takvoryan): Another fantastic employee. Aram was a very informative and helpful guy. English was not my father's first language so sometimes, when talking about financial things, words/meaning can get lost in translation. However, Aram was very patient and was willing to explain things multiple times/differently to help my dad understand. And when we were talking about additional warranties available for our new car, it did not seem like he was forcing us to buy packages. He explained every package clearly and gave his honest opinion on each's worth and value. More
by kcho
January 15, 2019
Excellant experience he is very professional and knowledgeable he explained the advantage and disadvantages of buying and leasing without putting any pressure like any ot he is very professional and knowledgeable he explained the advantage and disadvantages of buying and leasing without putting any pressure like any other salespersons and even the follow up call after I bought my car if I have any questions. More
by sarkisdad
January 15, 2019
The best! Charlie was very professional, patient and answered all my questions . The process was smooth and very fast from beginning to end. I had a great expe Charlie was very professional, patient and answered all my questions . The process was smooth and very fast from beginning to end. I had a great experience! More
by Cristina F
Employees Worked With
January 15, 2019
Terrific Experience We have purchased two cars at BMW of Sudbury. This is a superb dealership with an excellent sales and service staff. Our second car involved a long s We have purchased two cars at BMW of Sudbury. This is a superb dealership with an excellent sales and service staff. Our second car involved a long sales process that would test the patience of any salesperson, but Charlie Karkaetedes, our salesperson, was with us the whole way as we first ordered a new X3 on the new BMW CLAR platform but then changed our minds and decided to wait until the new 2019 X5 came out on the CLAR platform. I am fastidious with detail and wanted to nail the car we ordered down to the a precise list of options. Charlie led us patiently through all the details and made it easy for us, and we took delivery of the new X5 in November as promised. I cannot speak highly enough of Charlie. While we moved to Florida during this whole process, we chose him as our BMW contact, taking delivery in Sudbury and driving the new car to Florida when it would have been easier to buy from the dealer in town. Thank you, Charlie! More
by Multi-Car Family
January 14, 2019
Excellent Service - Kudos to William Kramer I took my leased car in for the 10k service. Was promptly met by Bill, provided an overview what to be done, time estimate and asked me to relax and I took my leased car in for the 10k service. Was promptly met by Bill, provided an overview what to be done, time estimate and asked me to relax and he would keep me updated. Set the expectation for 2 hours. I was delighted that in less than 2 hours the car was ready, washed and cleaned and ready to go. Additionally I had a question or two and he walked me over to the car and shared with me the information and I was on my way. Very easy, friendly and efficient - thanks for the very pleasant experience - Bill & to the Sudbury service team. More
by BMW=Fun
Employees Worked With
William Kramer
January 14, 2019
No problems at all I'm a senior and a woman. Charlie was extremely thoughtful and guided me towards the perfect car for my needs. He spent a lot of time answering questi I'm a senior and a woman. Charlie was extremely thoughtful and guided me towards the perfect car for my needs. He spent a lot of time answering questions in an extremely respectful way. I love my new car and Charlie was perfect. I would definitely recommend him and plan to by my next car from him when I'm in my eighties. More
by BB
Employees Worked With
January 14, 2019
Aram and John D are the best! I have had the best experience at bmw of Sudbury! Aram was the best finance manager and John D was the best in helping me pick out my car! They were b I have had the best experience at bmw of Sudbury! Aram was the best finance manager and John D was the best in helping me pick out my car! They were both very efficient and very pleasant to work with! More
by Melly266
Employees Worked With
John DiBitetto, Aram Takvoryan
January 03, 2019
Great car buying experience! Great experience working with Pascal at BMW Sudbury. Quick process, open and honest communication right from the start, respectful and courteous, mind Great experience working with Pascal at BMW Sudbury. Quick process, open and honest communication right from the start, respectful and courteous, mindful of the customer’s time frame and preferences - really the perfect car buying experience. P.S. No hidden fees or clauses or pressure of any sort. Finance process was smooth, as was the car delivery / pickup process. Would do business with them again! More
by k078
Employees Worked With
Pascal Abu-Ali
December 21, 2018
X5 service Erin always presents herself as competent, engaging professional, as is appropriate for a high end BMW dealership. She makes otherwise mundane serv Erin always presents herself as competent, engaging professional, as is appropriate for a high end BMW dealership. She makes otherwise mundane service trips to the dealership a pleasure. More
by JoeB
Employees Worked With
Erin Jarret
December 19, 2018
Good job Robert was great from making the appointment, was updating me about the progress of the service using the new system of texting which i thought was g Robert was great from making the appointment, was updating me about the progress of the service using the new system of texting which i thought was great. His quality of work is outstanding . More
by Trevor
Employees Worked With
Robert Cohoon
