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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,139 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,139 reviews

May 05, 2023

I am a longtime customer. The dealership makes you feel comfortable and at home. I have not had a bad experience although I wish I’d be given a break in pricing once in a whil More

by X5er
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Aboutayoun
May 08, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for being a Herb Chambers BMW of Sudbury customer! We're grateful for your continued support and look forward to your next visit!

May 05, 2023

My purchase experience at BMW Sudbury was excellent. While it took a long eleven months from order to delivery of an i4 m50, my CA Vince kept me in the loop every step of the way. BMW Sudbury also wen More

by chuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince Souza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph D'Alfonso
May 08, 2023 -

Herb Chambers BMW of Sudbury responded

We're happy to hear you had an excellent purchase experience at Herb Chambers BMW of Sudbury, Chuck! We're thrilled to know that Vince provided exceptional service and kept you informed every step of the way during the long 11-month wait! Thank you for trusting us with your new BMW i4 M50 purchase!

May 04, 2023

Everything went smoothly as expected. Service team always helps out no matter what. Definitely recommend. More

by jaimemonegro21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Cohoon, Jaime Monegro, Jeremy Donovan
May 05, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for your review, Jamie! We're honored that we earned your recommendation! -Herb Chambers BMW of Sudbury

May 03, 2023

Justin in service took great care of me today. Good communication, worked to get the work done efficiently and cost effectively. More

by MGallerani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny D’Ambrosio, Justin Senechal
May 05, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for visiting Herb Chambers BMW of Sudbury! We're happy to hear Justin took great care of you and we hope you won't hesitate to reach out if we can be of service again in the future!

May 01, 2023

Most convenient dealer in the region. Scheduling is very easy + faster service time because of size of the dealer and best of all they always have loaner cars or big service area to wait More

by skocaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmin Jonuz
May 03, 2023 -

Herb Chambers BMW of Sudbury responded

It's great to hear you had such a positive visit to our service center. We appreciate your feedback on Elmin and a five-star rating and hope your vehicle is running well. Thank you for choosing Herb Chambers BMW of Sudbury!

April 30, 2023

I bought a $140K “New” car from BMW Sudbury – which actually turned out to be a “demo” car which the dealer insisted from the beginning that it was a new car and NOT a demo. More

by Vic in MA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Walsh, Tegan Von Wasserman
May 01, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for taking the time to share your experience with us. We understand how frustrating it can be to hear conflicting information and we apologize that this was the case. If there is anything further we can do to assist you, please don't hesitate to reach out to us directly, Sean King - General Manager - sking@herbchambers.com

April 28, 2023

Dealership is great Justine wasn’t nicest over the phone… in fact he was quite rude! More

by Thearcher
Recommend Dealer
Yes
Employees Worked With
Justin Senechal
May 02, 2023 -

Herb Chambers BMW of Sudbury responded

Hi Thearcher, We appreciate your honest feedback and regret a member of our team didn't provide the best care. We hope you'll reach out to us to discuss your concerns in more detail. Thank you, Sean King - General Manager - sking@herbchambers.com

April 27, 2023

Came for an oil change and tire rotation , all was done in two hours . Was kept updated by Alisha the service advisor who was very professional and friendly More

by Latimer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
Apr 28, 2023 -

Herb Chambers BMW of Sudbury responded

We're thrilled to hear that your visit to Herb Chambers BMW of Sudbury for an oil change and tire rotation went so smoothly! It's great to hear that Alisha kept you updated throughout the process. Thanks for sharing your experience!

April 26, 2023

I was very disappointed with the services performed by this dealership. I bought over $12000 in extra warranties, including tires protection plan, but when I needed, they did not honor it. The vehicle had More

by Jplondonlimoservices
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Grant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Ewen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Bicalho , Robert Cohoon, Patrick Peterson, Oulay Inthaphone, Elmin Jonuz, Oswaldo Chica, Maurah Lee, Jeremy Donovan, Justin Senechal
Apr 26, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for reaching out. I'm sorry to hear of your disappointment and would like the opportunity to discuss this situation with you in greater detail. Would you please contact me directly at your earliest convenience? Thanks again, Sean King - General Manager - sking@herbchambers.com

April 26, 2023

The staff at BMW of Sudbury always make the effort to go above and beyond. Another great service experience. More

by clarkii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Ding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Walsh Jr., Oulay Inthaphone
Apr 27, 2023 -

Herb Chambers BMW of Sudbury responded

We're thrilled to see you had another great experience with our staff here at Herb Chambers BMW of Sudbury! Thank you for your continued support and for sharing your kind words with us!

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