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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,111 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,111 reviews

March 24, 2023

Excellent experience as always! Communication excellent- kept me updated regarding my cars status and explained any change orders More

by JenR
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Recommend Dealer
Yes
Employees Worked With
Maurah Lee
Mar 27, 2023 -

Herb Chambers BMW of Sudbury responded

We are so glad your visit could earn us five stars, Jen! Providing you with the best experience is what we're all about and we look forward to seeing you again! Thank you! - Herb Chambers BMW of Sudbury

March 23, 2023

Alisha at BMW of Sudbury was a great service advisor! She was professional, sincere, and pleasant to work with! More

by hisakojohnson
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Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
Mar 24, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for the kind comments - Alisha will be thrilled to hear them! We appreciate you visiting us here at Herb Chambers BMW of Sudbury and hope to see you again in the future!

March 23, 2023

From entering to the dealership and to the pick up my vehicle to process was what I expected More

by george.roshantha
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Yes
Employees Worked With
Travis Ewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

george.roshantha responded

Experience coming to the dealer and exit from the dealer was excellent and this is what I expected

Mar 23, 2023 -

george.roshantha responded

Excellent

Mar 23, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you, sir, we appreciate the kind words/review.

March 23, 2023

The overall experience was great and Wilson was expedient as well as provided attentive service during the purchase process. More

by rcje6275
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Recommend Dealer
Yes
Employees Worked With
Wilson Dowridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mackenzie Ditomassi
Mar 24, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your review! We're so happy that Wilson earned your high rating! -Herb Chambers BMW of Sudbury

March 23, 2023

Very mixed experience. Dealing with Robert was great. He was responsive and knowledgeable in a non threatening way. We did not feel any pressure or rush. On the other ha More

by Maria
Sales Price Transparency
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Recommend Dealer
No
Employees Worked With
Robert Cappelletti
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mackenzie Ditomassi
Mar 24, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for the review, Maria. I'm sorry to hear that your experience at our dealership was anything less than exceptional and will make sure this feedback gets discussed with the appropriate members of our team so that we can take steps to improve. If you have any additional questions or concerns about your visit, please feel free to contact me directly. Thanks again, Sean King - General Manager - sking@herbchambers.com

March 22, 2023

Great service today. We were kept up to date about our service. Very professional and efficient More

by Jbean1627
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Recommend Dealer
Yes
Employees Worked With
Daniel Bicalho
Mar 24, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful feedback about your recent visit here at Herb Chambers BMW of Sudbury! We appreciate your business and hope we have the opportunity to serve you again in the future!

March 21, 2023

Great customer service. Facility was outstanding. Everyone was helpful. Would highly recommend this auto dealership. More

by Wjsmyly
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Maurah Lee
Mar 23, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for the great review! We're honored to receive your support and hope to see you again next time here at Herb Chambers BMW of Sudbury!

March 21, 2023

I appreciate Tiago for my new car purchasing. I also appreciate General Sale Manager Michael Walsh. More

by wolf wang
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Michael Walsh Jr., Tiago Ruda
Mar 23, 2023 -

Herb Chambers BMW of Sudbury responded

We are so glad Tiago and Michael made the process so great! Thank you for coming to Herb Chambers BMW of Sudbury!

March 20, 2023

Pleasant friendly atmosphere Service Tech was great spent much time explaning how to reset the tires. Didn't have to wait long for service More

by jkfarina
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Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Herb Chambers BMW of Sudbury responded

We're so happy to have made the service visit great for you! Thank you for being a Herb Chambers BMW of Sudbury customer!

March 20, 2023

Maura was fabulous. Clear, courteous, knowledgeable and professional. She made things super easy. She should run the dealership she is that good. More

by Nick.braithwaite2
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Maurah Lee
Mar 21, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for your review, Nick! Maura and our team appreciate your recommendation! -Herb Chambers BMW of Sudbury

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