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Herb Chambers BMW of Sudbury
Sudbury, MA
2,111 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury
1. State of the art facilities to better serve you, our customer.
Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s.
2. New Vehicle Selection
We have the largest selection of BMW models in New England.
3. Pre-Owned Vehicle Selection
Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company.
4. Experience
With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer.
5. Ordered to Your Specifications
Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it.
6. Service Loaner Vehicle Program
When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in.
7. Factory Trained Professionals
Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle.
8. We are here for you
BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour.
9. Award Winning Customer Satisfaction
An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,111 reviews
March 20, 2023
My service manager, Maura Lee, was great to work with. Her communications were clear, timely, and friendly. Bryan, the tech doing the work, also communicated clearly. I got the information I needed to Her communications were clear, timely, and friendly. Bryan, the tech doing the work, also communicated clearly. I got the information I needed to make important decisions. I was glad to get the results of the safety inspection. More
by milanders747
Employees Worked With
Maurah Lee
March 18, 2023
I would give a zero if I could. . I hit a pothole, called the day before, I have tire and wheel protection so should have been an easy fix . 4 hours later I left the dealership. S . I hit a pothole, called the day before, I have tire and wheel protection so should have been an easy fix . 4 hours later I left the dealership. Service manager is clueless. Asked 2 people to not wash my car because I have a plate that bends ,they washed the car and broke the plate . Drive anywhere but here for service . More
by Kc
Employees Worked With
Don’t know the 2 sitting in service when I first got there that both acknowledged the no wash , Robert Cohoon
March 17, 2023
I visited two others BMW dealership before I visited Herb Chambers of Sudbury. I was impressed is completely different m. The sale force understand how to interact with the customer. No rush let you digest t Chambers of Sudbury. I was impressed is completely different m. The sale force understand how to interact with the customer. No rush let you digest the products and answers your questions. More
by Francoisjc5097
Employees Worked With
Rami Aboutayoun
March 16, 2023
Chelsie Swann was courteous, knowledgeable and helpful throughout, and flexible on timing and getting the purchase closed. She made car buying terms transparent and the whole experience was pleasant -- no throughout, and flexible on timing and getting the purchase closed. She made car buying terms transparent and the whole experience was pleasant -- not like the old car buying days! And I get to own an X5! More
by Pedro
March 14, 2023
Consistent great service. I have my BMWs serviced here for their annual oil changes. The loaners truly make it a convenient and efficient day. I have my BMWs serviced here for their annual oil changes. The loaners truly make it a convenient and efficient day. More
by gjm
Employees Worked With
Jaime Monegro
March 14, 2023
I would like to express my sincere gratitude for the exceptional service that you provided me with. Your team went above and beyond to ensure that my needs were met, and I couldn't be more pleased with exceptional service that you provided me with. Your team went above and beyond to ensure that my needs were met, and I couldn't be more pleased with the outcome. The professionalism, knowledge, and efficiency displayed by your staff were truly impressive. Your attention to detail and willingness to answer my questions was greatly appreciated. More
by enameh
Employees Worked With
March 13, 2023
Great service found what we were looking for and was able to process the paperwork quickly. Excellent experience to process the paperwork quickly. Excellent experience More
by shamrcken
March 13, 2023
He delivered. I am used to Robert because he has been taking care of my car for 4 years but I can't complain about the new person as well. They do an amazing job a I am used to Robert because he has been taking care of my car for 4 years but I can't complain about the new person as well. They do an amazing job and their cashiers have improved on their customer service. More
by Nancy
Employees Worked With
Robert, service
