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Herb Chambers BMW of Sudbury

Sudbury, MA

Overview
Employees
Reviews
Vehicles
4.6
2,217 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
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128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,217 reviews

June 13, 2023

Very courteous very knowledgeable and very patient. A true professional! I would buy from him again! More

by thomas14wang
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Walsh Jr.
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Jun 14, 2023 -

Herb Chambers BMW of Sudbury responded

We love hearing that you had a great experience, Thomas! Thank you for choosing Herb Chambers BMW of Sudbury and taking the time to share your positive feedback. It's wonderful to know our team was courteous, knowledgeable and patient whilst assisting you in making an informed purchase. We hope you enjoy your vehicle!

Jun 24, 2023 -

thomas14wang responded

I am very happy with my purchase!

June 10, 2023

Advisor had left for the day when I went to pick up my car from servicing. Was waiting around over an hour to pick up the car. More

by Jayborikar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oulay Inthaphone, Elmin Jonuz
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Jun 13, 2023 -

Herb Chambers BMW of Sudbury responded

Hi Jay, We're disappointed to read this review and learn that your experience wasn't up to our usual standards. We want to help resolve your concerns and improve your next visit. Please reach out if you'd like to discuss this with us personally. Thank you, Sean King - General Manager - sking@herbchambers.com

June 10, 2023

I took my x5 for its first service last week. I was pleasantly surprised that it was finished in an hour. It usually takes at least 2 hours. More

by Maciebaby69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cant remember
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Jun 13, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for trusting the Herb Chambers BMW of Sudbury team with your X5! We understand how valuable your time is and always aim for efficient and quality service. Thanks for sharing your feedback and please don't hesitate to reach out the next time we can be of assistance!

June 08, 2023

Excellent dealership that is every bit as good at servicing your vehicle as they were selling it to you More

by jimboudreau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
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Jun 08, 2023 -

Herb Chambers BMW of Sudbury responded

We appreciate your feedback and are delighted that you think of us as an excellent dealership for both sales and service. Here at Herb Chambers BMW of Sudbury, exceeding customer expectations is our top priority. Thank you for sharing your experience with others.

June 08, 2023

Outlay, was on top of everything and very helpful I will recommend him to all my BMW friends. More

by Steven Totok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
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Jun 09, 2023 -

Herb Chambers BMW of Sudbury responded

We're happy to hear Outlay provided you with an excellent experience, Steven, and we appreciate you recommending him to others. Thanks so much for your support, from all of us here at Herb Chambers BMW of Sudbury!

June 06, 2023

Excellent service, staff are very helpful. Service advisor Elmin was great and helpful. Definitely recommend him to everyone. More

by Almin_pivic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmin Jonuz
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Jun 07, 2023 -

Herb Chambers BMW of Sudbury responded

Elmin and the team appreciate this kind five-star review! We hope you come to visit us again next time! Thank you! - Herb Chambers BMW of Sudbury

June 04, 2023

The detail on my car is gorgeous! Car looks better than when I bought it!! More

by Kc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Roffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever does the detailing !, Elmin Jonuz
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Jun 07, 2023 -

Herb Chambers BMW of Sudbury responded

We're so happy we could return your vehicle to you in pristine condition, Kc! We appreciate your kind words for us and your five-star rating, and hope to see you again soon! Thank you! - Herb Chambers BMW of Sudbury

June 04, 2023

We had Great service for my new BMW x5. Everyone is a pleasure to work with. More

by Egordon57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
Report | Print
Jun 07, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for the kind feedback! We appreciate you trusting us with your X5 and look forward to seeing you again next time here at Herb Chambers BMW of Sudbury!

June 01, 2023

Mr. Jonuz brought the loaner and took my car for service. Everything went according to plan. When the service was finished, he returned the car to me. Excellent service and they obviously care about their cu More

by zoka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thank you Mr. Jonuz, Elmin Jonuz
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Jun 05, 2023 -

Herb Chambers BMW of Sudbury responded

We're so glad to hear that you had an excellent service experience with Mr. Jonuz here at Herb Chambers BMW of Sudbury. It means a lot to us that you felt well-cared for during your visit. Thank you for choosing our dealership and for sharing your kind words!

June 01, 2023

Second purchase, excellent experience. I greatly appreciate everything Sales Consultant Tiago Ruda and General Sales Manager Michael Walsh have done. P.S. I also appreciate Finance Manag More

by wolf wang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Walsh Jr., Joseph D'Alfonso, Tiago Ruda, Rami Aboutayoun
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Jun 05, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for trusting Herb Chambers BMW of Sudbury with your loyal business! We're happy to hear our team took excellent care of you throughout both your purchases and we'll be sure to share this kind feedback with them. Enjoy your new vehicle and please don't hesitate to reach out the next time we can be of assistance!

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