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Herb Chambers BMW of Sudbury
Sudbury, MA
2,149 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury
1. State of the art facilities to better serve you, our customer.
Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s.
2. New Vehicle Selection
We have the largest selection of BMW models in New England.
3. Pre-Owned Vehicle Selection
Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company.
4. Experience
With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer.
5. Ordered to Your Specifications
Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it.
6. Service Loaner Vehicle Program
When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in.
7. Factory Trained Professionals
Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle.
8. We are here for you
BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour.
9. Award Winning Customer Satisfaction
An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,149 reviews
April 12, 2023
Excellent. ..............From sales to service everything was very good. Anything further I would explain on the phone or in person. ..............From sales to service everything was very good. Anything further I would explain on the phone or in person. More
by David M Orfalea
April 09, 2023
I purchased my 2018 BMW 750i Xdrive from Herb Chambers Boston dealership. I wasn’t very happy with Boston dealer’s service and I started going to Sudbury dealership. I wanted change my vehicle and decided Boston dealership. I wasn’t very happy with Boston dealer’s service and I started going to Sudbury dealership. I wanted change my vehicle and decided to purchase a used 2020 540i xdrive from this location. From their website I did request a trade in value for my vehicle. My car is in excellent condition, but their website gave me the Fair market value for $49K for my vehicle. I also got a quote from Herb Chambers’ Boston location, I got $52K for my vehicle. I clearly talked to the person who called me that I don’t want to get a low ball offer when I go to their dealership. She said I can bring my car and there won’t be a much difference. I was prepared, printed both estimates from both Herb Chambers dealers’ website. When I wet there they said they will pay $34K for my car. $15K less than the estimate they gave me. I waited there more than half an hour and the sales manager came with an excuse that my car is 750XI and the estimate was for Alpina B7 model. I told him that how that could be possible, I entered the VIN number and this car was originally registered with Herb Chamber’s dealership. He couldn’t give an answer. He said he’ll need to spend more than $10K for my car to sell at their dealership. It was the biggest lie. Because I always serviced my vehicle at Herb Chambers dealers and even the recent service video clearly says that my vehicle is in great shape and I don’t need to do anything until the next service which is 5 months later. I drove from Newton to Sudbury for nothing. Clearly they bait you with the online trade in value and they give a lowball value when you go there and try to trick you. The sales manager even told me that he can give me that $49K trade in value if I buy brand new 7 series which is more than $120K because they make a lot of money on those vehicles. I was in shock. I sent a complaint email to Herb Chambers’ headquarters and they didn’t even care and didn’t even reply me back. We have 3 cars in our household right now and purchased our last 8 cars in 9 years from Herb Chambers but we will never ever again do business with Herb Chambers anymore. More
by Alex
April 08, 2023
Justin S. very helpful & professional. Listen to the customer concern and do his best to take care of the issues. Overall I had a great experience. Justin abso very helpful & professional. Listen to the customer concern and do his best to take care of the issues. Overall I had a great experience. Justin absolutely did a awesome job. More
by Ali KW
Employees Worked With
Robert Cohoon, Justin Senechal
April 08, 2023
We are very happy with both sales and service. Our new X5 has had a few problems, that were all handled perfectly. Thank you. Our new X5 has had a few problems, that were all handled perfectly. Thank you. More
by Trudy0829
April 08, 2023
Great dealership and service. The current construction was the only negative about the experience. The car was taken in on time and the service advisor was efficient and communica The current construction was the only negative about the experience. The car was taken in on time and the service advisor was efficient and communicated well! More
by rpatel
Employees Worked With
Oulay Inthaphone
