Herb Chambers BMW of Sudbury

Everyone at this dealership was helpful and polite. They go out of their way to make you feel comfortable and satisfied with your purchase. Jeffrey, McKenzie and Darwin took fantastic care of us throug They go out of their way to make you feel comfortable and satisfied with your purchase. Jeffrey, McKenzie and Darwin took fantastic care of us throughout the car buying process. More

I had a great car buying experience at BMW of Sudbury and would refer a friend. would refer a friend. More

Jack O'Donovan has been very helpful throughout my purchasing experience. He helped me with getting the best offer, keeping me posted on all updates, and letting me know what I should get prepared for purchasing experience. He helped me with getting the best offer, keeping me posted on all updates, and letting me know what I should get prepared for each step throughout the purchasing process. The experience was seamless. Would definitely recommend him and BMW Sudbury. More

John was great. Very professional and kept me informed throughout. Pleasant experience at the dealership. Very professional and kept me informed throughout. Pleasant experience at the dealership. More

Everyone at Herb Chambers BMW Sudbury does their utmost to provide great customer service—scheduling the service at a time convenient for me AND providing a great loaner. I appreciate how Ian J (my service to provide great customer service—scheduling the service at a time convenient for me AND providing a great loaner. I appreciate how Ian J (my service consultant) kept me apprised of the progress on the car being serviced. Extra ⭐️ for returning the car washed and vacuumed! More

My service person was very thorough, with my concerns. Also was taken efficiently, & out before expected. Also was taken efficiently, & out before expected. More

Call Service and spoke to Almir re RTA and 3G with my 2016 BMW 750 he said that the software update would not enable RTA, I spoke to BMW GENIUS support and they said it would work, contacted Almir again, 2016 BMW 750 he said that the software update would not enable RTA, I spoke to BMW GENIUS support and they said it would work, contacted Almir again, he followed it up with his area manager and found the update would enable RTA on my car. I now have RTA again and I'm very happy. More

Informative and quick service. Addressed my issues of concern and identified minor for down the road. Addressed my issues of concern and identified minor for down the road. More

Pleasant, efficient, effective. Listen and take notes. Expensive,but i do own a BMW, not a KIA. I returned for a minor reason PEDRO was sitting at the Magic Bar. I had a few quest Listen and take notes. Expensive,but i do own a BMW, not a KIA. I returned for a minor reason PEDRO was sitting at the Magic Bar. I had a few questions about the workings of my 3401X manual transmission. Pedro went out of his way to explain some technical details and then took a test drive to demonstrate the issues until I was a much more knowledgeable driver. Brian Frye was previously that kind of contact. Nick sullivan just hasn't had a chance and I haven't had a need for that kind of help. But Pedro has great potential as an employee: he listens, takes responsibility and action to deal with the customer's issue. Give him a raise ! If i did not already have a similar relationship with John Dibitetto I would purchase a car from Pedro. There it is, RELATIONSHIPS. feeling listened to, heard, valued. Now to do the same for my kids More

Wilson T and the remaining Herb Chambers team provided incredible service. I am very pleased with my purchase and experience! incredible service. I am very pleased with my purchase and experience! More