Herb Chambers BMW of Sudbury - Service Center

Beautiful, great design, super clean facility. Nicest staff. So accommodating.We called from the Mass Pike with a flat tire, and were told to come right over, where they had the replacement tire i Nicest staff. So accommodating.We called from the Mass Pike with a flat tire, and were told to come right over, where they had the replacement tire in stock. So reassuring. More

My Service Advisor, Alisha Schofield was very attentive and accommodative. She took time to review, understand and resolve some of the warranty issues, and kept me informed throughout the process. and accommodative. She took time to review, understand and resolve some of the warranty issues, and kept me informed throughout the process. More

I highly recommend BMW at Sudbury Professional customer service. Nick is very helpful and informative service advisor! Highly recommend working with him! service. Nick is very helpful and informative service advisor! Highly recommend working with him! More

My advisor was great and very helpful. He arranged everything to the last detail. Thanks! He arranged everything to the last detail. Thanks! More

my service rep. Nick Almeida was very helpful and kept me informed while waiting on my car being serviced. Nick Almeida was very helpful and kept me informed while waiting on my car being serviced. More

When I arrived at the service door to drop my car off, there was a gentleman to greet me and direct me to go. there was a gentleman to greet me and direct me to go. More

Service Writer Alisha Schofield was knowledgeable, professional, and courteous. I brought my vehicle in for scheduled maintenance and Alisha explained what needed to be done, the estimated price, and professional, and courteous. I brought my vehicle in for scheduled maintenance and Alisha explained what needed to be done, the estimated price, and how long the service would take. The service was performed in a timely manner and Alisha explained to me what services needed to be performed going forward. I was very satisfied Alisha and the service department. More

Oulay is a dedicated and caring service tech. I appreciate his efforts in maintaining my vehicle. I appreciate his efforts in maintaining my vehicle. More

car stalled repeatedly after pick-up and should not have been released in that condition. The car is back with dealership. so unusual for this dealership. Fortunately Alisa worked with me and was very helpf been released in that condition. The car is back with dealership. so unusual for this dealership. Fortunately Alisa worked with me and was very helpful throughout. More

Yordanys made sure I understood the issue and even talked to the tech to get answers to my follow-up questions. I look forward to working with him in the future to get the car into tip-top shape. to the tech to get answers to my follow-up questions. I look forward to working with him in the future to get the car into tip-top shape. More