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Herb Chambers BMW of Sudbury - Service Center

Sudbury, MA

4.5
955 Reviews
Call Service Center (508) 903-5300

955 Reviews of Herb Chambers BMW of Sudbury - Service Center

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April 05, 2023

Daniel was great to work with during my visit to get my vehicle serviced today. More

by Iraklis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bicalho
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Apr 06, 2023 -

Herb Chambers BMW of Sudbury responded

Daniel and our team appreciate this great review! We hope to see you again for your next service visit! Thank you! - Herb Chambers BMW of Sudbury

April 05, 2023

Breathtakingly expensive service costs for minor maintenance. Even brief periodic maintenance is shockingly pricey. Not coming back. More

by Gloveman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Senechal
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Apr 06, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for the review. I appreciate you taking the time to share these thoughts and encourage you to contact me directly if you have any additional questions or concerns. Respectfully, Sean King - General Manager - sking@herbchambers.com

April 01, 2023

Very attentive and quality service. Will be sure to use the service department again. Thanks! More

by Slupky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurah Lee
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Apr 04, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for giving our Herb Chambers BMW of Sudbury service team the opportunity to earn your business! We appreciate the kind review and look forward to seeing you next time!

March 30, 2023

The people working here are always pleasant to deal with. My experiences are usually positive. More

by robinwlevy
Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
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Mar 31, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for being a Herb Chambers BMW of Sudbury customer! We appreciate the kind feedback about our team and look forward to seeing you again next time!

March 30, 2023

Maurah was very knowledgeable about the engineering related to my service and provided very clear communication and explanations. More

by bobm
Recommend Dealer
Yes
Employees Worked With
Maurah Lee
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Apr 03, 2023 -

Herb Chambers BMW of Sudbury responded

We're happy to hear Maurah was helpful to you during your visit! Thanks for trusting Herb Chambers BMW of Sudbury with your vehicle and please don't hesitate to reach out if we can be of service again in the future!

March 28, 2023

Travis was super helpful and knowledgeable. I came in without an appointment and he was able to diagnosis the issue and secure me a loaner very quickly. Elmin was also very helpful in the proce More

by M550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Ewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elmin Jonuz
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Mar 30, 2023 -

Herb Chambers BMW of Sudbury responded

We're happy to hear that Travis & Elmin took such great care of you! Thanks for trusting Herb Chambers BMW of Sudbury with your vehicle and please don't hesitate to reach out if we can be of service again in the future!

March 26, 2023

I have a great experience every time I have my BMW X3 serviced at Herb Chambers BMW of Sudbury. They are first rate. More

by Joseph W. Ambash
Recommend Dealer
Yes
Employees Worked With
Travis Ewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2023 -

Herb Chambers BMW of Sudbury responded

Joseph, thank you so much for trusting the Herb Chambers BMW of Sudbury team with the care of your X3! We appreciate your kind comments and look forward to your next visit!

March 24, 2023

Excellent experience as always! Communication excellent- kept me updated regarding my cars status and explained any change orders More

by JenR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurah Lee
Report | Print
Mar 27, 2023 -

Herb Chambers BMW of Sudbury responded

We are so glad your visit could earn us five stars, Jen! Providing you with the best experience is what we're all about and we look forward to seeing you again! Thank you! - Herb Chambers BMW of Sudbury

March 23, 2023

Alisha at BMW of Sudbury was a great service advisor! She was professional, sincere, and pleasant to work with! More

by hisakojohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
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Mar 24, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for the kind comments - Alisha will be thrilled to hear them! We appreciate you visiting us here at Herb Chambers BMW of Sudbury and hope to see you again in the future!

March 23, 2023

From entering to the dealership and to the pick up my vehicle to process was what I expected More

by george.roshantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Ewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2023 -

george.roshantha responded

Experience coming to the dealer and exit from the dealer was excellent and this is what I expected

Mar 23, 2023 -

george.roshantha responded

Excellent

Mar 23, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you, sir, we appreciate the kind words/review.

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