Herb Chambers BMW of Sudbury - Service Center

I would like to express my sincere gratitude for the exceptional service that you provided me with. Your team went above and beyond to ensure that my needs were met, and I couldn't be more pleased with exceptional service that you provided me with. Your team went above and beyond to ensure that my needs were met, and I couldn't be more pleased with the outcome. The professionalism, knowledge, and efficiency displayed by your staff were truly impressive. Your attention to detail and willingness to answer my questions was greatly appreciated. More

He delivered. I am used to Robert because he has been taking care of my car for 4 years but I can't complain about the new person as well. They do an amazing job a I am used to Robert because he has been taking care of my car for 4 years but I can't complain about the new person as well. They do an amazing job and their cashiers have improved on their customer service. More

I have hated taking my car to a dealership for years. Not the case with HC Sudbury. The service is very efficient. Like the video update that arrives as a text. And the dealership facility is spacious, c Not the case with HC Sudbury. The service is very efficient. Like the video update that arrives as a text. And the dealership facility is spacious, clean and comfortable. Not a depressing experience. I might even say it’s enjoyable. More

Best service provided by Oulay . Thank you for providing outstanding service every time.I will refer this dealership to all my friends and family.***** Thank you for providing outstanding service every time.I will refer this dealership to all my friends and family.***** More

Service advisor very good. As best I can tell repair work is also good. Except for price I am happy. As best I can tell repair work is also good. Except for price I am happy. More

On time. Fabulous people. Vehicle was done in a timely manner. Mechanic was awesome and so was my service advisor Fabulous people. Vehicle was done in a timely manner. Mechanic was awesome and so was my service advisor More

Travis was very good - personable and well-spoken. Kept me informed of the repair requirements and status. Finished up the work on time as Travis estimated. Kept me informed of the repair requirements and status. Finished up the work on time as Travis estimated. More

I have been a loyal customer at BMW Sudbury for over 15 years. My main service advisor has been Robert Cohoon and more recently Jeremy Joseph has stepped in to oversee the service on my X3. Both Robert and years. My main service advisor has been Robert Cohoon and more recently Jeremy Joseph has stepped in to oversee the service on my X3. Both Robert and Jeremy did a fantastic job updating me on the status of my car, what needed fixing, associated costs, and when the work would be completed. I give both guys five stars. I trust no other dealership but Herb Chambers BMW Sudbury to maintain my car. Thanks guys so appreciate you both! More

We have been a customer for over 25 years. This last experience was horrible. Jeramy our service representative was cocky and condescending. He played my husband and I against each other and This last experience was horrible. Jeramy our service representative was cocky and condescending. He played my husband and I against each other and lied that he had recorded our conversation. After 25 plus years we will not return to the Sudbury location. More

Awesome, Great service. Good communication. friendly, Good atmosphere. Entertaining, the waiting time was less than I was expected. Good communication. friendly, Good atmosphere. Entertaining, the waiting time was less than I was expected. More