Herb Chambers BMW of Sudbury - Service Center
Sudbury, MA
937 Reviews of Herb Chambers BMW of Sudbury - Service Center
The people are very friendly and very professional. I wouldn't take my car anywhere else. I have never had a bad experience with (BMW) of Sudbery. That why i went back there for my second 528i. wouldn't take my car anywhere else. I have never had a bad experience with (BMW) of Sudbery. That why i went back there for my second 528i. More
Just had my car serviced at BMW of Sudbury, super impressed by their attention to detail! I had to have my new car towed in after hitting a pothole on the highway, they called me to offer a loaner. M impressed by their attention to detail! I had to have my new car towed in after hitting a pothole on the highway, they called me to offer a loaner. My last BMW dealership only gave you a loaner if you booked you service weeks ahead. More
A fine service experience. My service advisor William was an excellent and helpful resource as we worked trying to plan diagnosing an elusive front end knock. As someone who works on his own cars, I val was an excellent and helpful resource as we worked trying to plan diagnosing an elusive front end knock. As someone who works on his own cars, I value this quality of service. More
Nick is great! He Always go out of his way to make everything simplified for me. Thank you! Really Can’t ask for anything more. everything simplified for me. Thank you! Really Can’t ask for anything more. More
William Kramer was assigned as my service adviser for this visit. He communicated clearly and effectively. During the whole process, he was very friendly, professional and helpful! this visit. He communicated clearly and effectively. During the whole process, he was very friendly, professional and helpful! More
The service department did an excellent job. The work was thorough and promptly performed. The service technician was very courteous and professional as was the gentleman who performed the diagnostic test an thorough and promptly performed. The service technician was very courteous and professional as was the gentleman who performed the diagnostic test and repair. Excellent job by the entire team! More
The wait for the service advisor when dropping off car always take a long time. However, there has been much improvement with timely completion of service and timely communication of when car will be rea always take a long time. However, there has been much improvement with timely completion of service and timely communication of when car will be ready More
The Service Department has always responded to my inquiries and has expertly answered all of my technical questions. Their courtesy car service has always been very helpful. inquiries and has expertly answered all of my technical questions. Their courtesy car service has always been very helpful. More
Great interaction with service tech. Great feedback and explanation. Video review of service and troubleshooting performed. Great use of technology to communicate with customers. A+ explanation. Video review of service and troubleshooting performed. Great use of technology to communicate with customers. A+ More