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Herb Chambers Cadillac of Lynnfield
Lynnfield, MA
101 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 101 reviews
June 29, 2021
We had an amazing experience buying a used car with Henri. He was an absolute pleasure to work with. Everything was transparent; there was no negotiating over the price, which took a lot of stress out Henri. He was an absolute pleasure to work with. Everything was transparent; there was no negotiating over the price, which took a lot of stress out of the process, and Henri delivered the car to us in Provincetown! Best car-buying experience we've had! More
by Stefanie Santangelo
Employees Worked With
June 28, 2021
I worked with Brian recently on a new Escalade purchase. Brian was very knowledgeable, and did his best to give me what I was looking for an wanted. He was very thorough through the process! Not pushy, and Brian was very knowledgeable, and did his best to give me what I was looking for an wanted. He was very thorough through the process! Not pushy, and listened to our wants & needs! I highly recommend asking fir Brian Kelley!! Best, APD More
by sadieandnico
Employees Worked With
June 21, 2021
I purchased a used Escalade in May 2021. Working with Brian Kelley and Miki Farris was very easy. They did not try to pressure me in any way. The Escalade was listed below KBB and they gave me a great Brian Kelley and Miki Farris was very easy. They did not try to pressure me in any way. The Escalade was listed below KBB and they gave me a great price on my trade in. Brian Kelley followed up with me multiple times, going out of his way to ensure I was happy with my purchase. I could not be more pleased with the entire experience. More
by mstieber57
Employees Worked With
Brian Kelly, Miki Farris
April 15, 2021
My visit at the dealership started with an interest in a new or used Cadillac sedan. I was given a warm welcome by Miki Farris, the General Sales Manager. Brian Kelley helped me find the perfect car, he was new or used Cadillac sedan. I was given a warm welcome by Miki Farris, the General Sales Manager. Brian Kelley helped me find the perfect car, he was very respectful and helpful. Henri Shehu in finance made the paperwork process seamless. I highly suggest purchasing a vehicle at Herb Chambers Cadillac of Lynnfield. More
by Rob V.
February 02, 2021
We saw a Jeep Grand Cherokee listed. We had the pleasure of dealing with Brian Kelley! He was very professional and helpful with our purchase! Both Brian and Henri were wonderful to work with! of dealing with Brian Kelley! He was very professional and helpful with our purchase! Both Brian and Henri were wonderful to work with! More
by debcallahan1
January 18, 2021
My wife and I found a 2011 HHR on Thursday on line and contacted the dealership about the availability. They responded quickly and we exchanged a few emails, with me asking questions about the condition contacted the dealership about the availability. They responded quickly and we exchanged a few emails, with me asking questions about the condition of the car and other fact finding questions. We set up an appointment for Saturday morning and arrived at our appointment time. That is when we met Idekmy Vasquez, our Sales Consultant. Idelmy was pleasant and personable throughout the entire process. The car was better than the pictures shown or the description on line. After our test drive we sat down with Idelmy and proceeded to to talk about the vehicle. Throughout the process he was always forthcoming and honest with his answers. We also met the Sales Manager Miki, who was pleasant as well. We ended up buying the car and could' be happier with the process and the sales Consultant. We drove over an hour from home to Lynnfield, and would do it again for this type of service. On top of that, they are checking the vehicle over, fixing one small issue and "delivering" our vehicle to us in a couple of days. Take it from a former Sales Consultant, this dealership was great and the atmosphere was very customer friendly. Look forward to getting my car this week. More
by thewhitecastle
Employees Worked With
Idelmy Vasquez
January 07, 2021
I have been a customer of Herb Chambers Cadillac for many years and have purchased several ESCALADE ESV.s from them. Ted has been my salesman, friend and "human owners manual"...he is the best, most informe years and have purchased several ESCALADE ESV.s from them. Ted has been my salesman, friend and "human owners manual"...he is the best, most informed salesman that I have ever encountered. I plan to continue to buy from H.C. Cadillac and will continue with my association with Ted, he is a credit to the Chambers organization and contributes to Herb's philosophy of "EXCELLENCE!" More
by Biff Michaud
Employees Worked With
November 11, 2020
Henri was superb throughout the process. He gave us many options and spent a lot of time with us. We left feeling we had made the best choice of car possible. options and spent a lot of time with us. We left feeling we had made the best choice of car possible. More
by brianpfitzsimons
Employees Worked With
October 13, 2020
Brian in sales was so helpful and very Informative. It was a quick and easy process! We are very happy with our experience at Herb Chambers Cadillac! was a quick and easy process! We are very happy with our experience at Herb Chambers Cadillac! More
by Balz6
Employees Worked With
Brian Kelly
September 17, 2020
I have owned over 80 cars,5 trucks, and 11 motorcycles. I have seen the worst Service Managers, and I have seen very good Service Managers. Michael Anagnos is the best at what he does, hands down. Not many c have seen the worst Service Managers, and I have seen very good Service Managers. Michael Anagnos is the best at what he does, hands down. Not many customers understand, nor do they care about, the demands of a job like the Service Managers job. I understand and Mike is the reason I keep coming back to Herb Chambers Cadillac of lynnfield for my vehicle purchases and my service needs. More
by papatrai
Employees Worked With
Michael Anagnos
