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Herb Chambers Cadillac of Lynnfield
Lynnfield, MA
106 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 106 reviews
January 18, 2021
My wife and I found a 2011 HHR on Thursday on line and contacted the dealership about the availability. They responded quickly and we exchanged a few emails, with me asking questions about the condition contacted the dealership about the availability. They responded quickly and we exchanged a few emails, with me asking questions about the condition of the car and other fact finding questions. We set up an appointment for Saturday morning and arrived at our appointment time. That is when we met Idekmy Vasquez, our Sales Consultant. Idelmy was pleasant and personable throughout the entire process. The car was better than the pictures shown or the description on line. After our test drive we sat down with Idelmy and proceeded to to talk about the vehicle. Throughout the process he was always forthcoming and honest with his answers. We also met the Sales Manager Miki, who was pleasant as well. We ended up buying the car and could' be happier with the process and the sales Consultant. We drove over an hour from home to Lynnfield, and would do it again for this type of service. On top of that, they are checking the vehicle over, fixing one small issue and "delivering" our vehicle to us in a couple of days. Take it from a former Sales Consultant, this dealership was great and the atmosphere was very customer friendly. Look forward to getting my car this week. More
by thewhitecastle
Employees Worked With
Idelmy Vasquez
January 07, 2021
I have been a customer of Herb Chambers Cadillac for many years and have purchased several ESCALADE ESV.s from them. Ted has been my salesman, friend and "human owners manual"...he is the best, most informe years and have purchased several ESCALADE ESV.s from them. Ted has been my salesman, friend and "human owners manual"...he is the best, most informed salesman that I have ever encountered. I plan to continue to buy from H.C. Cadillac and will continue with my association with Ted, he is a credit to the Chambers organization and contributes to Herb's philosophy of "EXCELLENCE!" More
by Biff Michaud
Employees Worked With
November 11, 2020
Henri was superb throughout the process. He gave us many options and spent a lot of time with us. We left feeling we had made the best choice of car possible. options and spent a lot of time with us. We left feeling we had made the best choice of car possible. More
by brianpfitzsimons
Employees Worked With
September 17, 2020
I have owned over 80 cars,5 trucks, and 11 motorcycles. I have seen the worst Service Managers, and I have seen very good Service Managers. Michael Anagnos is the best at what he does, hands down. Not many c have seen the worst Service Managers, and I have seen very good Service Managers. Michael Anagnos is the best at what he does, hands down. Not many customers understand, nor do they care about, the demands of a job like the Service Managers job. I understand and Mike is the reason I keep coming back to Herb Chambers Cadillac of lynnfield for my vehicle purchases and my service needs. More
by papatrai
Employees Worked With
Michael Anagnos
March 11, 2020
Great Service I think Ted in sales and Mike in service are what you need in the car industry today. Two guys who get the job done !! I think Ted in sales and Mike in service are what you need in the car industry today. Two guys who get the job done !! More
by Peter GMC
September 18, 2019
Expectional I cant thank both Idelmy in sales and Corey in finance enough. They are extremely accommodating and professional, and personable! If it weren't for th I cant thank both Idelmy in sales and Corey in finance enough. They are extremely accommodating and professional, and personable! If it weren't for the top notch service I received from the very start, to the time I took delivery of my DREAM truck I would have looked elsewhere. Idelmy really made the whole experience very easy. He was transparent and listened to what I needed in order to feel comfortable buying here. 10 stars!!!!! More
by Plattyowner
Employees Worked With
Idelmy Vasquez
July 17, 2019
Service and price I think MIKE and the overall service is absolutely phenomenal but the price for parts and labor is we way too high. I would have to be in a differ I think MIKE and the overall service is absolutely phenomenal but the price for parts and labor is we way too high. I would have to be in a different income bracket to continue to have my car serviced there ..... but everyone is nice ! More
by Dj0225
Employees Worked With
Michael Anagnos
February 25, 2019
The Service could not be worse My experience with the Service Dept. is not a good one. Multiple trips to fix the same issue. Then I was told my rear brake pads were going to be repl My experience with the Service Dept. is not a good one. Multiple trips to fix the same issue. Then I was told my rear brake pads were going to be replaced. They kept the car a lengthy amount of time. I was told by both the valet that delivered it (with no invoice) and the Service Manager Mike A. that they were replaced. A second valet called him while in my residence to confirm. Only to find out later that the work was not done as stated. Blatant lie. I would never trust my car to be worked on there again if this is how they do business. More
by Maineiac
Employees Worked With
Michael Anagnos
December 17, 2018
Awesome Experience Just purchased my new car last week and I have to say it was a great and painless experience. I worked with Ted primarily he made the process complete Just purchased my new car last week and I have to say it was a great and painless experience. I worked with Ted primarily he made the process completely painless answering any questions and most of all was honest/upfront with me about everything. Ryan in the finance office explained everything clearly and I was in and out rather quickly. Wouldn't expect anything less from a Herb Chambers owned dealership. Thanks to the entire team and I would highly recommend this dealership to anyone that is interested in purchasing a car. More
by mjm_1313
