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Herb Chambers Cadillac of Lynnfield

Lynnfield, MA

4.1
93 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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395 Broadway, Rte.1 North

Lynnfield, MA

01940

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Showing 93 reviews

June 07, 2017

A Service experience with a smile The service was great. What a great team. You really feel welcome coming in and leaving. Mike & Paul work as a great team along with the receptionist More

by Seabee2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Benson, Michael Anagnos, Paul Bartlett
Jun 07, 2017 -

Herb Chambers Cadillac of Lynnfield responded

Thank you for sharing feedback from your recent visit to our dealership! I'm thrilled to know that you had such a wonderful visit and that our team, specifically Mike, Paul and Karen, provided you with excellent service. We hope to have the opportunity to assist you again in the future. Kind Regards, Jim Klimas, General Manager

May 26, 2017

I felt like royalty!! I love coming to this dealership. I bought my Escalade from Cadillac of Norwood and they were awful!! My faith has been restored by Lynnfield Herb Cha More

by Krispolitano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Anagnos
May 30, 2017 -

Herb Chambers Cadillac of Lynnfield responded

Thank you! I am pleased to hear that Michael made your service experience a memorable one and took excellent care of you. We strive to provide a 5-Star experience so it's rewarding to hear that our team is delivering. We wish you many miles of enjoyment with your Cadillac Escalade. Best, Jim Klimas, General Manager

March 29, 2017

happy customer Everything went well. Pleasant buying experience. Salesman was great finance was very efficient. Made a deal on Sunday and picked up the car the next More

by ColmO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Rosberg , Cody Banks
Apr 20, 2018 -

Herb Chambers Cadillac of Lynnfield responded

Thank you for your review! Happy to know your experience with us was a positive one! Best, Jim Klamis, General Manager.

October 28, 2016

Great experience Mike Anagnos was very helpful and friendly. Explained what had to be done. The work was done in a short time and my car was cleaned inside and out. Gr More

by ats ejf 44
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Anagnos
Oct 28, 2016 -

Herb Chambers Cadillac of Lynnfield responded

Thank you so much for your kind words! We are pleased to hear that Michael was able to assist you and that you had a great experience. It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Best, Jim Klimas, General Manager

October 22, 2016

Best service department! Michael Anagnos is friendly and professional. Service accommodates with available times and quick service, explains work in detail, and have a very cl More

by RMB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Anagnos
Oct 24, 2016 -

Herb Chambers Cadillac of Lynnfield responded

Thank you! We realize you have several choices when servicing your vehicle and we thank you for choosing Herb Chambers Cadillac. We pride ourselves on providing customers with top notch customer service and a stress-free experience, so we are pleased to hear that Michael was able to prove this to you. We thank you for your business and look forward to serving you in the future. Best, Jim Klimas, General Manager

April 20, 2016

Best Car Buying Experience Possible I recently purchased a 2013 Cadillac ATS from this dealership and could not have had an easier, more enjoyable experience. Kingslay, Lorne, and Jim ma More

by Elizabeth99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorne Kepler, Kingslay Jean-Charles
Apr 20, 2016 -

Herb Chambers Cadillac of Lynnfield responded

Thank you, Elizabeth! We are so pleased to know that Kingslay and Lorne did a great job with assisting you with your ATS purchase. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Jim Klimas, General Manager

April 14, 2016

Always available with excellent service Issue with L/ F door with locking/unlocking 2 PM called dealer told to bring 2013 XTS right in 3 PM arrived at dealership 4:15 PM fixed washed delive More

by Spencer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Anagnos
Apr 15, 2016 -

Herb Chambers Cadillac of Lynnfield responded

Thank you, Spencer. Happy to know our service team was able to get you in and out so quickly and most importantly, fix the issue. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Jim Klimas, General Manager

March 06, 2016

Great Dealership to Purchase a Vehicle From I just Leased a Brand New 2016 Cadillac SRX from this Dealership and they are Fantastic. From Beginning to End the Experience was Great. Alan Vedope t More

by solicand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Vedope, Jon Chiavelli
Mar 07, 2016 -

Herb Chambers Cadillac of Lynnfield responded

Thank you for taking the time to tell us about your experience. Hearing that Jon and Alan took such great care of you from start to finish is the kind of feedback we like to hear! I'm so glad you are happy with your new Cadillac and your experience here at Herb Chambers. Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Jim Klimas, General Manager

September 01, 2015

INCREDIBLE Just leased a new ATS. I have to tell you these guys had me in a brand new ATS in less than 24 hrs. UNBELIEVABLE. This is my 2nd lease with them, so t More

by TDiFraia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sam Cusenza, Lorne Keplar, Frank Gambone, Salvatore Marullo
Sep 03, 2015 -

Herb Chambers Cadillac of Lynnfield responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Ted, Frank, Sal, Lorne and Sam were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Jim Klimas, General Manager

August 26, 2015

Service Experience I have taken my SRX4 in several times for maintenance. Michael Angnos has always been the one to help me. He continuously exceeds my expectations. He More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Anagnos
Aug 27, 2015 -

Herb Chambers Cadillac of Lynnfield responded

Thank you, Paul! I'm so happy to know you had such a positive experience working with Mike. He is a wonderful asset to our team and I'm so glad you had the opportunity to work with him. Thank you for your business and we look forward to the opportunity to work with you again. Best, Jim Klimas, General Manager

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