Herb Chambers Cadillac of Lynnfield

My wife has a 2005 Pontiac Grand Am that she haD purchased at the dealer ship on Labor Day of 2004. She brings it back for service do to one person SCOTT LYON. If it wasn't for his EXCELLENT servi purchased at the dealer ship on Labor Day of 2004. She brings it back for service do to one person SCOTT LYON. If it wasn't for his EXCELLENT service and timely work my wife would not come back to the dealer ship for service. SCOTT LYON always goes above and beyond to help and look out for the well being his customers. If anyone owns a GM product the best place to get the most incredible service is Herb Chambers Chevrolet of Danvers and ask for SCOTT LYON. More

It was 11 Jan. 2011 after a sever winter storm. I had been involved in a minor accident that left me with a flat tire and a damaged rim. I came to Herb Chambers close to closing time believing I would ha been involved in a minor accident that left me with a flat tire and a damaged rim. I came to Herb Chambers close to closing time believing I would have to leave my vehicle (as I had the spare tire on that was smaller than the rest of the wheels and I feared it would do damge to the drive train) I was surprised to hear Mr. Lyon say; "Mr. Daniels were going to fix it now and get you back on the road". Before I was told , By Scott, that he was going to have me rolling soon I had disrupted my families schedules and they were having to cancel after school activities in order to pick me up and help me finish my appointments for the day. Everybody was very happy to hear they could continue with thier schedules because I did not need anyone to come pick me up. Mr. Lyons' had a rim replaced, two tires balanced, and mounted at closing time with out a second thought. The team working on my vehicle got the work done without hurring through, just so they could go home. They even took the time to put my jack back where it belonged and scured all the tools I had used at the seen of the accident. I'm sure that nobody there realized that all they did effected my whole family. After being involve in an accident and having close to a disabled vehicle, I was thinking the worst having to go to a dealership (in general)for the repairs. It's hard to describe how pleasently suprised I was to have Mr. Lyon and the rest of the team committed to getting me back on the road that dreadful winter night. I want to thank Herb Chambers, Scott Lyon, and everbody whom worked on my vihicle that evening. Sincerely, Stephen Daniels More

 I recently looked at a vehicle from Herb Chambers Chevrolet Cadillac on 114 and want to take the time to write about the positive experience I had there. I was very fortunate to have Stephen Chiavell Chevrolet Cadillac on 114 and want to take the time to write about the positive experience I had there. I was very fortunate to have Stephen Chiavelli as the sales representative who assisted me. He was not only knowledgeable but demonstrated a genuine concern in finding the perfect car for me. I would wholeheartedly recommend Stephen and Herb Chambers Chevy Cadillac to my family and friends whenever they’re in the market for a new car. More

The day I walked into Herb Chambers of Danvers, it was not a very good day. My "junk box" was not worth the money needed to make it roadworthy. The manager from the service dept. suggested I talk to som not a very good day. My "junk box" was not worth the money needed to make it roadworthy. The manager from the service dept. suggested I talk to someone in sales just for the heck of it. (I did not at all feel that this was a typical "bait and switch" tactic; since this was the third opinion about my vehicle - I had just hoped the dealership was in the position to do better with my car. It was only logical for me to talk to someone about another vehicle since I depend on it for work.) Opening the showroom door, the first smiling face I saw was Stephanie Killian's (smart move to strategically seat her by the door as she's real easy on the eyes) and her warmth and genuinely caring attitude made me feel better even if I wasn't driving home with a vehicle. Because of her quick wit and "keepin' it real" style, we hit it off immediately. I'm not fond of used car salespeople, however, Stephanie has adjusted my thinking and changed the stereotype for me. Her repeated and persistent contact with me while going through the process, her willingness to run for coffee/hot chocolate, and her ability to hold her own in a mostly male-dominated environment only added much interest to what turned out to be a most unexpected blessing in the form of a previously owned `Saturn ION. Also, since my purchase I've looked at similar vehicles and find that the price was comparable. More

I was most impressed by Sue Burek after she reached out to me in response to an online query about Cadillac Escalade ESV's in my area. Several dealerships replied but she was the one I wanted to do busine to me in response to an online query about Cadillac Escalade ESV's in my area. Several dealerships replied but she was the one I wanted to do business with due to the fact that she was not at all pushy and was willing to listen. She also convinced me that Herb Chambers would not be beat when it came to price or service. Eventually she referred me to a young salesperson, Adam Tillinghast, who is very helpful, has a good attitude and is also not pushy. He has been willing to go the extra mile to make things right and continues to be a friend rather than just a salesperson despite being a stranger initially. Not everything has been perfect, though. Some items that were supposed to come with the vehicle were not passed on until I discovered the issue by reading the manual. Some requested phone calls have not come. The dealership does not yet know the Livery business and the specifics of Livery warranties and therefore I was on my own as I tried to make all the right choices. All-in-all a good experience. More

Eraldo- was a very detailed orientated salesman. With his knowledge of both the Cadillac CTS and his financial skills on loans I was able to make an educated decision to purchase my car from him. I highly re knowledge of both the Cadillac CTS and his financial skills on loans I was able to make an educated decision to purchase my car from him. I highly recommend The Herb Chambers Dealership located in Danvers Mass and Eraldo Sulaj as my salesman. Purchasing my car was no small task but with Eraldo product knowledge and skills I was able to buy a 2011 Cadillac CTS without any hesitations or regrets. More

Eraldo was a very informative professional salesman, He was knowledgable. We were able to make the decision to lease the CadillacSRX based on the answers he had to all of our questions. He patiently show was knowledgable. We were able to make the decision to lease the CadillacSRX based on the answers he had to all of our questions. He patiently showed us the workings of the automobile therefore we drove off feeling very comfortable and satisfied with our purchase. He has followed up with new information and paperwork. We would recommend Eraldo and the Herb Chambers dealership to anyone. More

From the moment I walked into Herb Chamber's Cadillac I was greeted by a reception person that guided me to a sales representitive. Ms. Killian made it so comfortable, with anwsering questions, price and f was greeted by a reception person that guided me to a sales representitive. Ms. Killian made it so comfortable, with anwsering questions, price and financing options that it made buying a car from this dealership, easy. I have never bought from this dealership before. Great experience. More

I am going to be 60 yrs young in a couple of weeks and always wanted a Cadillac. I knew what we could spend and we were able to work out a deal. the dealership was very customer friendly. the sales age always wanted a Cadillac. I knew what we could spend and we were able to work out a deal. the dealership was very customer friendly. the sales agent and his manager could not have done anymore for me to walk out of there pleased, with price, the vehicle and respect for their hard work in making me The Customer satisfied, I applaud Herb chambers and their employees for a job WELL DONE. thanks for you cooperation. I am please with my Cadillac CTS. I would hihly recommend my Sales agent and Herb chambers cadillc of Danvers, ,MA More

First time buyer at this dealership. Adam was my saleman and i was very happy with his services.. Lets just say that i am not the easiest customer and i spent at least 5 hours with Adam before i finally pur and i was very happy with his services.. Lets just say that i am not the easiest customer and i spent at least 5 hours with Adam before i finally purchased my car.. He maintained a smile, a professional manner and we managed to have a fun day! We still keep in touch and if i am in the Danvers area i stop in to say hello to my new friends at Herb Chambers Cadillac.. Would recommend this dealership to all! More