Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick
Warwick, RI
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Brought my car in for its initial 10,000 mile service Also requested a exterior detail job Car came back in like new condition all scratches removed very very pleased service Also requested a exterior detail job Car came back in like new condition all scratches removed very very pleased More
Everyone was really friendly. I recommend this place to anyone who is looking to finance or lease a vehicle. I appreciate Andy luna for his help. anyone who is looking to finance or lease a vehicle. I appreciate Andy luna for his help. More
This dealer is great! I traded in my car and got a new Alfa Romeo lease and felt like I was getting a great deal for both my trade in and my new lease. I worked with Roberto and he was great every step of Alfa Romeo lease and felt like I was getting a great deal for both my trade in and my new lease. I worked with Roberto and he was great every step of the way. dave help with the financing and he was also super helpful! Would recommend! More
”I have bought several cars from Herb Chambers Alfa ” I have bought several cars from Herb Chambers Alfa Romeo.Once I purchased a car at here, I could not even think about going back to a traditional d ” I have bought several cars from Herb Chambers Alfa Romeo.Once I purchased a car at here, I could not even think about going back to a traditional dealership. Amazing selection of high-quality cars, no pressure sales and incredible customer service. Andy L. is a compassionate sales professional. Need some financing? David .C will have you locked in with a great rate in minutes and will try his best to make you happy. This is truly a great dealership, and they won’t let you forget it. I just can’t say enough positive things about my experiences. One positive purchase experience may be a fluke, but every time I purchase a car, I get outrageous customer experience. I don’t know how you do it, everyone there is great and very kind keep up the good work Herb Chambers Alfa Romeo of Warwick And thank you Melissa for getting me in with Andy you went above and beyond Thank You Nikki H More
Past experiences at a Herb Chambers Dealership have been wonderful. However, if you are expecting that same great customer service from the Herb Chambers Dealership at his Warwick Cadillac location, you wil wonderful. However, if you are expecting that same great customer service from the Herb Chambers Dealership at his Warwick Cadillac location, you will be disappointed. We brought a 2020 Cadillac last Saturday. As we progressed with this Dealership, we learned a few disappointing differences. We bought a Premium car. The car comes with carpeted floor mats. We expected to see rubber Premium mats. Although it's said to be a premium car it comes with regular carpet mats. The salesperson Brandon and then the Manager Leo told us we would have to purchase Premium mats. We learned this Herb Chambers Cadillac location does not have an in house registration service. They still have 'runners'. To date we do not have our car registration. They did not say the delay was because we are in MA. This Dealership says the delay is because of COVID the 'runner's can not wait at the Registry. Again, this Dealership does not have in house registration otherwise this would not be an issue.Yesterday a different person told me the delay with registration is because of MA computers problems. I told her the registration and the inspection sticker are two separate matters. In MA there is no delay with getting a car registration. Due to a computer hack with contractors having do with inspection stickers there is currently a delay receiving inspection stickers. Inspections stickers is not our issue at the moment. Yesterday we were told the mats car now in. Today we called to tell them we would be in to pick up the mats, have the front plate placed and find out where the tire kit is in the trunk. We can not find where it is and Brandon could not tell me where to look. Brandon told us, we could not come in today. He's busy. Come in Sunday, Monday or Tuesday but not today. I told him if he is busy we will see whoever to get the mats , be shown where the tire kit is located and to have the front license plate mounted. Brandon tell me, the tech who mounts the license plate is not in today. I said there is a special person to mount a license plate in the service department. He said yes. I could continue but you get the drift.The service is not what one would expect from a Herb Chambers Dealership. We did not go to a no name off the street car dealership ... we went to Herb Chambers ... we expected consistency in service. More
Was a very annoying situation and through it all they smiled and kept trying to make me happy , always answered all my questions and concerns smiled and kept trying to make me happy , always answered all my questions and concerns More
In November, My husband and I walked into this dealership to inquire about the New 2021 Escalade. We spoke to sales person Bethanie who explained that the SUV had to be ordered and if we ordered we would get to inquire about the New 2021 Escalade. We spoke to sales person Bethanie who explained that the SUV had to be ordered and if we ordered we would get by February the latest. So, we sat down with Neil and ordered the Cadillac to our preference. March came and I contacted Bethanie because I hadn’t heard from her or the dealership regarding our soon to be new car. Bethanie explained that due to manufacturing and covid our SUV was taking longer. On March 10 we walked into the dealership to get a more accurate status on the vehicle. Spoke to Sales Manager Leo who explained the inconvenience but who suggested a Platinum Escalade that was going to be available within the coming weeks. The difference from that one and the one we ordered was the interior. But we agreed on it anyways. I came home and emailed Bethanie about accepting the vehicle. March 22 we heard again from Bethanie she wanted us to come sign off the vehicle before it got there. We didn’t want to sign anything before seeing the actual car so told her to call or email when the vehicle came in. March 27 she emailed to say our original ordered truck came in before the Platinum. I was excites because it was what we wanted. So I go to the dealership to see the vehicle and it was a disappointment. It wasn’t what we ordered!! Than Bethanie comment when I said it wasn’t ours was. “Well it came with your name on it so you take it or take your money back” what a j*rk!! It wasn’t even about the money. It’s about the time spent waiting for a specific vehicle you actually want and customize to your preference. So when I asked about the platinum she told me it was sold. I asked to speak to management. Leo came and offered to find me a swap. He never did or tried. Guess what I had to do. Search for the Cadillac I wanted. & I found the one at Fairfields Cadillac in NH. 2 and half hours away from my home. But those people where amazing. They held the Cadillac for me to come see it. & within 3 days I was able to have it home. This Bethanie lady only cared about her commission at the end of the month. Not what the customer wanted. More
Roberto is one of the sweetest men I have met and was extremely helpful and never pushy. I will be seeing him again for my next transaction! extremely helpful and never pushy. I will be seeing him again for my next transaction! More
We shopped around for small luxury SUV's and surprisingly found that the Alfa Romeo Stelvio was an excellent alternative to the typical choices in this highly competitive class. Attractive styling, tremendo found that the Alfa Romeo Stelvio was an excellent alternative to the typical choices in this highly competitive class. Attractive styling, tremendous road manners, good visibility, top safety scores (NCAP) and a well laid out and versatile interior. Our salesperson was Roberto, but we mostly dealt with Maz. We found him to be attentive, professional and very knowledgeable. They had one '19 model left in stock, and the pricing was excellent. An exceptional experience overall and we highly recommend Herb Chambers Alfa Romeo of Warwick and Maz. More
I went in looking for a used car and the entire team helped me focus on getting exactly what I wanted and they pulled together to make my dream a reality - Alfa Romeo Giulia TI SPORT PACKAGE was what st helped me focus on getting exactly what I wanted and they pulled together to make my dream a reality - Alfa Romeo Giulia TI SPORT PACKAGE was what stole my heart. I have had my eyes and heart on this car since the Superbowl Ad in 2017 and finally it all came together. I have been driving Giulia for a few days now and it far exceeds my expectations. Being that I work in my car most of the time, it makes for a beautiful office. TOTALLY IN LOVE~right down to the red calipers. Deborah Giannini ~ Cranston More