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Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick - Service Center

Warwick, RI

4.6
242 Reviews

242 Reviews of Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick - Service Center

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November 10, 2023

Convenient and courteous team. Service was thorough and they returned my car in good time and spotless inside and out. More

by cmpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Blue
Nov 10, 2023 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

We're glad to know you had a positive experience with our team at Herb Chambers Alfa Romeo of Warwick. We always aim for thorough service and timely returns, so it's great to see we hit the mark! Thanks for sharing your feedback.

October 26, 2023

Cory at Alfa Service, and Pat as HC Service Manager are absolutely knowledgeable and professional. Chambers is lucky to have them both. I have had nothing but amazing experiences with these two consummate More

by SteveF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Steve, we're delighted to know that Cory and Pat have provided you with such great service here at Herb Chambers Alfa Romeo of Warwick. We appreciate your kind words about our team's knowledge and professionalism!

October 26, 2023

They did a good job of keeping me informed! And did the job in a timely manner. More

by loubigfoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Blue
Oct 27, 2023 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thanks for sharing your experience! We hope that our Herb Chambers Alfa Romeo of Warwick team can be of service to you again in the future!

October 01, 2023

Cory got car in and out same day. Job well done! Only complaint is service light was on I couldn’t turn it off even with my vast experience. Cory said it was $100 fee to shut it off More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

George, we appreciate your feedback and are glad to know Cory was able to assist you efficiently. We understand your concerns about the service light issue and will consider what you shared. Thanks for bringing this matter to our attention. We wish you many happy and safe miles. Respectfully, Neil Ferreira - General Manager - nferreira@herbchambers.com

September 26, 2023

I prescheduled my appointment online using the very handy scheduling tool. I was able to find a “special” for the service I needed and that was super handy, save me some $$ in the process. When I arrived at More

by roguegt03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Blue
Sep 27, 2023 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Hi Rog! We're glad to know that our online scheduling tool and service specials were helpful to you! Cody will be pleased to learn about your positive feedback. We'll also take note of your suggestion regarding the alignment printouts - thanks for bringing it up. Looking forward to serving you again at Herb Chambers Alfa Romeo of Warwick!

September 17, 2023

My vehicle was brought in for a screw in my tire, they replaced the tire and washed and vacuumed the vehicle which was huge ! More

by RT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory in Alfa and Pat Napolitano
Sep 21, 2023 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Hi RT! We're glad to know we could help with your tire issue and provide a little extra care for your vehicle at Herb Chambers Alfa Romeo of Warwick. Thanks for the positive feedback! Safe travels!

September 14, 2023

Poor customer service. The service center is very unprofessional while they take forever to complete work. The excuse is always so many cars to be serviced, so a bigger ser More

by ThatLexusGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
AJ Pulvie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for taking the time to share a review. We understand how important everyone’s time is and value each client who chooses our dealership for their service needs. Continually working to improve the guest experience is something we take great pride in. Please know that this feedback is important to us. Please reach out at your earliest convenience to discuss how we can better address your concerns in the future. Sincerely, Neil Ferreira – General Manager – nferreira@herbchambers.com

September 08, 2023

Quick appointment scheduled Friendly service throughout the encounter In and out fast and easy service More

by damato1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

We're delighted to know you had a positive experience at Herb Chambers Alfa Romeo of Warwick. We aim for efficient and friendly service every time! Thanks for your review.

September 08, 2023

I am always very pleased with the service at Herb Chambers Maserati. From the purchase experience to the service visits. More

by JMF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for the 5-star rating! We're glad to know you've had consistently positive experiences with our team at Herb Chambers Alfa Romeo of Warwick. We'll see you next time! Safe travels!

September 04, 2023

Great service. I had my car in for an oil change today. They did a good job! Got it back same day. More

by Rob29 alden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory M.
Sep 05, 2023 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

We really appreciate you taking the time to leave Herb Chambers Alfa Romeo of Warwick this awesome review, thank you!