Herb Chambers Collision Center of Danvers - Service Center
Danvers, MA
201 Reviews of Herb Chambers Collision Center of Danvers - Service Center
Let me just tell you of how I will never bring my vehicles, whether GM or not, anywhere else but the dealership that has Michael Anagnos either as a Service Advisor or as their Service Manager. I hav vehicles, whether GM or not, anywhere else but the dealership that has Michael Anagnos either as a Service Advisor or as their Service Manager. I have followed Mike from when I first met him at a previous delaership, and his service, the way he treats his co-workers and customers is second to none. Herb Chambers is lucky to have him and should do everything to make sure he continues to do what he does so well, becuase that way it will be a willing combination for company and employee. He is the type of person that if he was in my line of business I would be knocking on the door everyday to pull him into my company. He makes sure that as a customer you understand everything that needs to and should be done to your vehicle, without the pushy, well just pay it cause your vehicle is broken attitude you get from other service advisors. You are never left hanging on what is going on when you are dealing with Mike. It was even better when I found that he went to Herb Chambers because they are known for great service already and adding him to the mix has just upped their reputation for caring for thier customers. I have bought a couple of cars from Herb Chambers and will continue to do so due to their outstanding business model and customer attention, but when it comes to service I cannot deny going with the only person I trust my family's saftey to when it comes to cars and I am extremly lucky that I have my favortie dealership company and service person in one. I would say that Mike has sort of a "service Following" whenever I have to have service there are always people looking for him to speak to him, people that have followed him from past dealerships, and new customers that are talking about the way they were taking care of and will tell their friends or they are the friend that was told to go see Mike, no matter what Make and Model they drive. It is very rare in this day and age to have a dealership as your home or everyday mechanic, and believe it is becuase of him. Do not let me forget that the Mechanics that Mike has for a support staff are great as well - car ready when it is promised, clean when given back, details of what they did (even if Mike already went through it with you), they are just the icing on the cake. I would soley recommend any service department that has Michael Anagnos at teh helm or close to it, no matter the sales end of the dealership. I coudl go on and on and give examples of why my mind is made up that this is the only way to go for auto repairs, but I invite you to see for yourself, that way you could even try to see if you could catch to see if was not telling the truth, I would bet you that the service you get being a first time customer or a long time customer, you will be blown away with how well you are treated! If you want straight talk, no run around, actual repair results, and confidence in repairs I would head to Herb Chambers Buick, Chevy, and GMC in Danvers More
I recently brougth my car in to Herb Chambers, Danvers, MA. Service Consultant, Michael Anagnos worked with me with the utmost respect and professional manner. Work on my car was excellent and I will no MA. Service Consultant, Michael Anagnos worked with me with the utmost respect and professional manner. Work on my car was excellent and I will no long bring my car to anyone but Mike at Herb Chambers! More
Mike was very helpful and knowledgable. He kept me up to date on my SUV's status and what I should do in the future to prevent any issues. He also was very friendly. I would definitely recommend him and H date on my SUV's status and what I should do in the future to prevent any issues. He also was very friendly. I would definitely recommend him and Herb Chambers Chevrolet to everyone that I know! More
Michael is a great service technician who is accurate and quick. He has good phone etiquette, has accurate estimates and service quotes, and has the car ready at the time he specified. I recommend him to a quick. He has good phone etiquette, has accurate estimates and service quotes, and has the car ready at the time he specified. I recommend him to anyone who needs service needs on their vehicle, regardless it its make. More
I recently had my vehicle serviced with Herb Chambers Chevy in Danvers, MA. Not only was it the best experience I've ever had at a dealership, I will never go anywhere for service again. Michael Anagnos Chevy in Danvers, MA. Not only was it the best experience I've ever had at a dealership, I will never go anywhere for service again. Michael Anagnos was professional and took the time to really listen. I got my vehicle back in tip top shape and couldn't be happier!! More
I had brought my vehicle in for service in which Michael Anagnos was helping me. Being unfamilier with cars, I explained the noises an other problems i was having with my car. Michael has a very extensive k Anagnos was helping me. Being unfamilier with cars, I explained the noises an other problems i was having with my car. Michael has a very extensive knowledge about automobiles and told me what is most likely wrong with my car. I had left my car and throughout the diagnosing he had always contacted me to inform me what they found. Michael was dead on when I explained what was wrong with my car when had dropped it off. He is a true professional with his knowledge and provided me with the greatest customer service i had ever gotten. They had fixed my car quickly and with a great price. Although i live in 1 hour away I will always travel to danvers to get my vehicle serviced no matter how small the problem. Thank you again Michael and your technicians. More
I highly recommend Herb Chambers Chevrolet in Danvers as I always bring my vehicles there. The service is great and I never had a problem with any repairs that have been made. I've always dealt with Scott L I always bring my vehicles there. The service is great and I never had a problem with any repairs that have been made. I've always dealt with Scott Lyons in service because he has always been so professional and helpful. He makes sure the job is done right and he informs you along the way. I have purchased two vehicles from this dealership and plan to continue my business with them for future service or purchases. Customer Service is outstanding at Herb Chambers. More
Brought my car in for service. Michael Anagnos worked with me to explain what I needed done. He is very knowledgeable and provided great customer service. The work was done right and in a timely manner. with me to explain what I needed done. He is very knowledgeable and provided great customer service. The work was done right and in a timely manner. I was very happy with the work done and would recommend Herb Chambers to any of my friends. More
I'm writing this review to let people know just how great the service department is at Herb Chambers.We have been dealing with this dealership since we bought our first car in 2003,and have bought a van (200 the service department is at Herb Chambers.We have been dealing with this dealership since we bought our first car in 2003,and have bought a van (2005), and 2 trucks(2008) from them over the past years. what we love about the service department, is the time they take to explain things to you, and how they treat you like your a V.I.P. they are honest and go out of there way to get things done in a timely matter. My service person is Scott Lyon, he has been our service person since 2003,a great person and does a great job,and if he's not in, there are many other service people that work there, that go out of there way to make you feel important and take the time to explain what they are doing. we only have our vehicles serviced at herb chambers and we wouldnt even think of going some place else. It takes years to find a trusted service department to work on your vehicle, We only wish we would have found this service department a long long time ago, way before 2003, because my other cars probably would have lasted me longer, and not cost me the shirt off my back to service them.I would recommend this service department for the great job they do on the vehicles, the time they take to make sure you understand what's going on with your vehicle, the great people that work there,and the V.I.P. service they give. thanks........The Maillets More
I stopped by for an oil change without an appointment. I was surprised by how quick I was in and out without any problems. Scott was very friendly and helpful. They even washed my car before they gave it was surprised by how quick I was in and out without any problems. Scott was very friendly and helpful. They even washed my car before they gave it back :-) I would definitely go back there and recommend them to my friends. More