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Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

Danvers, MA

4.7
698 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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107 Andover St Rt 114

Danvers, MA

01923

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Showing 227 service reviews

April 28, 2026

The service department should be avoided. My son's durango took a month just to diagnose and another month to be fixed. Avoid in my opinion. More

by Jh207
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of these people
May 08, 2026 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

I’m sorry to hear about your son’s experience. A month to diagnose a vehicle followed by another month for repairs is certainly longer than anyone would expect, and I understand how frustrating that must have been. While parts availability and shop capacity can sometimes impact timelines, communication throughout the process should always be clear and proactive. I would welcome the opportunity learn more about the situation. If you’re open to it, please feel free to reach out to me directly. Best, Eduart Lela General Manager elela@herbchambers.com 617-777-4109

March 04, 2026

Service was fast and friendly. They fixed a hole in my tire with no charge. More

by Amyt4564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rev. Jason White
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2026

Drop off was quick and easy. Pick up and check out was quick. Great service, More

by bestunes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Puleo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2026 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Hello bestunes1, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

February 15, 2026

Exceptional visit as usual. Great greeting. Thoroughly kept me informed of the entire situation. I couldn’t be any happier. More

by dougfinnegan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Puleo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2026 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

November 03, 2025

Great customer service! I appreciate your help . Went above and beyond for me and I won’t forget it More

by Sauvageau550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle/ service desk
Nov 04, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

It was our pleasure to assist you! Thanks for the kind review and please don't hesitate to reach out if our Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers team can be of service again in the future!

October 16, 2025

Unsatisfactory work performed. .vehicle is same as it was when it was brought in..waited weeks for appointment and now in limbo about resolving issue More

by lbtone
Recommend Dealer
No
Employees Worked With
Connor
Oct 20, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for the review. We value your business and want to make sure all of our customers are satisfied with our services. Please give me a call so we can discuss how best to resolve this situation for you. Respectfully, Eduart Lela - General Manager - 978-774-8840

September 22, 2025

I did not purchase this vehicle from them. However, I've been treated better than the dealership I did purchase from. Service was very professional and extremely easy to schedule. More

by wackieworld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff McGowan
Sep 23, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for the review! We are thrilled to hear that you have had such a positive experience with our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. Please don't hesitate to reach out if there's anything else we can do for you!

September 18, 2025

Kyle was the service manager I worked with on a continuing problem the suspension on my truck. They identified root cause for the failure and replaced faulty parts returning the systems to normal More

by Jgolijr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Sep 18, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Hi! Thank you for sharing your feedback about Kyle and our team. We are glad to hear your truck is running smoothly again, and we appreciate your business. Thank you from all of us at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers!

August 29, 2025

Very custom friendly, easy to deal with, and they’ll go out of their way to help you More

by Gdefillipo57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Sep 02, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for the positive feedback about our team here at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! We hope to see you again next time!

August 15, 2025

Brought my car in for an inspection and worked with Daniel in service. He was transparent, genuine and easy to work with. Great overall experience! More

by Konzo
Recommend Dealer
Yes
Employees Worked With
Lucas Manuele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
Aug 18, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for sharing your positive feedback about Daniel! We appreciate your business and look forward to seeing you next time at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. Drive safe!

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