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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury
Millbury, MA
1,142 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,142 reviews
August 13, 2025
My worst car buying experience ever. Was misinformed on multiple occasions. Was told car would be ready on Thursday. It was not. Was told we could transfer plates .we did but still had t Was misinformed on multiple occasions. Was told car would be ready on Thursday. It was not. Was told we could transfer plates .we did but still had to get new plates mailed to us. Could not get sticker until new plates came in so they put a temp plate and was told we could get a sticker . We could not A lot of time wasted running back n forth Because of false information Also had an appt for finance and it tool multiple hours due to them trying to sell us stuff we didn’t need or want . We are also told they would put car mats in and they did not. if you shop here expect to be told ANYTHING to get you to buy there auto. Warranty for 5 years was over 8,000 with a 100$ deductible. When plates came in we went back for sticker. Car was rejected due to salesmen zip tie the plate to the car. THEY MUST BE BOLTED So this process to over 2 hours to get a sticker . I went back to see where my car is and it had been sitting in the lot all done no one bothered to tell me it was ready. Also they would not budge on price of car or warranty cost. Be ware before you sign anything and get everything in writing. Promise s are not kept. More
by w_shaylor
August 13, 2025
Absolutely amazing service. Everyone in the dealership was so helpful and made the process so easy. Everyone in the dealership was so helpful and made the process so easy. More
by Jeremytv19855
Employees Worked With
July 19, 2025
my car was under warranty, was able to get an appointment fast and process was easy. fast and process was easy. More
by samziba
Employees Worked With
July 15, 2025
Great service! I had my jeep towed in after my key would not work. They were able to resolve the issue quickly and without draining my Bank Account. They even washe I had my jeep towed in after my key would not work. They were able to resolve the issue quickly and without draining my Bank Account. They even washed my Jeep and were able to remove all the grime off my chrome rims. Thanks Chelsea! More
by Billdavis1492
Employees Worked With
Chelsea Waugh
July 14, 2025
Charlie was great, came in after visiting another dealership to browse around. Left with a new truck. dealership to browse around. Left with a new truck. More
by Kongchen17
July 13, 2025
The staff especially Julio made purchasing a car from this dealership absolutely effortless and comfortable. Best experience I’ve ever had purchasing a car/truck this dealership absolutely effortless and comfortable. Best experience I’ve ever had purchasing a car/truck More
by Sconnell81
July 13, 2025
Fantastic to work with. Great people, quality product and a good price. Definitely would recommend them. Great people, quality product and a good price. Definitely would recommend them. More
by pamfd
July 12, 2025
Very helpful quick service & they get my Wagoneer in when needed. Plus they wash & vacuum the vehicle which I appreciate. needed. Plus they wash & vacuum the vehicle which I appreciate. More
by althea.alpine
Employees Worked With
June 29, 2025
Great experience. I will be back to buy another vehicle. Julio was excellent to work with. I will be back to buy another vehicle. Julio was excellent to work with. More
by crowcoatings
