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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury

Millbury, MA

4.9
1,123 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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2 Latti Farm Rd, Rte. 20, Millbury

Millbury, MA

01527

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Showing 1,123 reviews

June 12, 2021

First time buyer here. As far as the sale goes this dealership is fine, Steve Blackmore was the sales person and he gets a 5⭐️I’d be more comfortable rating the dealership after I see how their servic More

by JoeM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Blackmer
Jun 16, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Joe, Thank you for trusting Steve and our team to help you have a five-star first purchase! We look forward to showing you more awesome experiences when you come in for service! We look forward to seeing you again soon! - Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury

June 10, 2021

Had a pleasant car buying experience with Scott at Herb Chambers Jeep in Millbury MA. No pressure during the price negotiation as well as the lease paperwork process. More

by Jpoirier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lachina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Baranaskas
Jun 11, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Congratulations on your new lease! We appreciate your great review and are happy Scott made this a five-star experience! Thank you for being a Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury customer! Enjoy your new ride!

June 03, 2021

I would give Steve a 10 Steve did a great job with my Ram purchase Delivered on time, sat in the truck and went over everything with me. Fill the gas tank as promised. Thanks you for your service. Bill D. More

by Bill
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Blackmer
Jun 04, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Bill, we are so happy to hear that Steve did such a stellar job for you! He's truly an asset to Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury!

May 31, 2021

Steve was great. I was never pushed or rushed to make a decision. He helped me build exactly what I wanted and was patient and attentive. If I called asking for an update I was always given a straight and More

by Mscherer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lachina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Blackmer
Jun 02, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for sharing your kind words about Steve. It's great to hear that he provided you with such an excellent experience. Please do not hesitate to reach out if you require anything in the future! Thank you – Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury

May 29, 2021

This is the second time the air cleaner was left open. The last time they said it was a muffler leak. Now one day after oil and filter service the engine light is on. My trust in the service dept.is begin More

by Bernsmoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Thibault
Jul 21, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We're sorry to hear about this experience. We appreciate your input and will address these concerns with our team. Please reach out to me so I can hear more about this situation and help provide a better experience next time. Thank you, Paul Santosuosso - General Manager - psantosuosso@herbchambers.com

May 29, 2021

Everything worked out well, took a very long time to get the truck, but it was expected. Steve was very knowledgeable about the truck and helping in recommending the right options More

by Kp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Blackmer
Jun 03, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for your patience and great rating! We're glad Steve helped your experience go so positively and hope to see you again soon! - Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury

May 27, 2021

Very professional, best customer service ever I would recommend anyone that is in market looking for a car to visit herb chambers millbury best experience! More

by kenroys1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Blackmer, Scott Baranaskas
Jun 01, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for your confidence in Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury, and for your business. We are thankful to have you as a customer.

May 21, 2021

I can't say anything other than NICK IS THE MAN. He makes one of life's more grueling experiences so much easier and pleasant with his no-pressure approach and friendly demeanor. He truly puts the cus More

by jMOLLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Demaio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

This review made our day! Nick has all the qualities of a great salesman, and we're so happy to hear that he pulled out all the stops during your recent visit to Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury! See you next time!

May 17, 2021

It was a pleasant experience no one pushing me. Very good.i will return when i need to for services and questions if needed. Thank you. More

by Knuckles606
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lachina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Cudak
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We are so happy to hear that you had such a good time working with our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury! We look forward to working with you in the future!

May 17, 2021

I would like to say it was a pleasure to work with the staff of millbury herb chamber. They we not pushy and respect your requests. More

by Monamour41074
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lachina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Cudak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Nieto
May 18, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We're so happy to hear this! Thank you for your business and positive feedback! We hope to see you again at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury!

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