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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury

Millbury, MA

Overview
Employees
Reviews
Vehicles
4.8
1,178 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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2 Latti Farm Rd, Rte. 20, Millbury

Millbury, MA

01527

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Showing 1,178 reviews

January 26, 2021

Outstanding experience at Herb Chambers. Scott was extremely friendly, knowledgeable and made the whole experience easy. We put together a build sheet to order a vehicle and he kept me informed all a More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Baranaskas
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Feb 15, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

David - Thank you for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating! We work very hard to ensure that each of our guests is 100% satisfied with the Millbury experience. We're so pleased to hear that Scott proudly represented this dealership and provided you with such great service. Thank you again and we look forward to serving your automotive needs for many more years to come! - Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury team

January 24, 2021

Our experience at Herb Chambers was outstanding! Kylle and AJ gave us a great deal with no pressure. It was a pleasure working with both of them. More

by lgering
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Rossetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylle Higgins, Ersa Sara
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Jan 25, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

lgering - Thank you for taking the time to recognize Kylle and AJ! We're so happy to know that they were able to provide you with a pleasant time purchasing your new car. It's great that we were able to gain your trust in our business. Thank you for your business and we look forward to assisting you with your future sales and service needs! - Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury team

January 16, 2021

I found Steve to be very helpful,knowledgeable salesman very willing to spend whatever time it took to find the right vehicle for my needs. I would recommend him to any of my friends. More

by Nrsfrhll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lachina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Blackmer, Luis Nieto
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Feb 02, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Nrsfrhll - Thank you so much for the wonderful review. Steve is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come! - Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury team

Feb 02, 2021 -

Nrsfrhll responded

You are welcome this was the first time I can say it didn’t feel like a dentist at. Everyone was very knowledgeable and helpful. Thank you for your concern

January 13, 2021

Very professional from Dwane in Sales to Steve Z. In finance. Quick easy transaction, I never felt pressured or rushed. My 2 vehicle here and my husband's 2nd also. More

by jmgcbn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Z. In finance, great!!, Brandon in service a big plus to your company! Very helpful , Dwane Killion
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Jan 25, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

jmgcbn - Thank you so much for taking the time to write this review! The entire Herb Chambers of Millbury team strives to make every guest feel at home in our dealership. Dwane and Steve are a perfect example of this. We truly value your business and hope to serve you and your families automotive needs for many more years to come! - Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury team

January 13, 2021

Steve was very professional and knowledgeable. I felt no pressure during the sale and was patient with the whole process. I will be returning for a future purchase. More

by lawdog01605
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lachina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Blackmer
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Jan 25, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

lawdog01605 - Thank you! It is so kind of you to compliment Steve and we will be sure to tell him what a great job he is doing. We always strive for complete customer satisfaction, so your feedback is rewarding. If you have any questions, please do not hesitate to call us. We are always here for you! - Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury team

January 10, 2021

Supper helpful and very accommodating, Made a service visit feel comfortable and inviting. Very different from my previous dealership which made me feel as if I was imposing on them at every visit. More

by JIM O.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Thibault
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Jan 14, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

JIM O. - Thank you for taking the time to post such great comments about your experience with our team! We work very hard to provide our guests with exceptional customer service, and it is always a delight to read that our team members are exceeding our customers' expectations. Thank you for your business and we look forward to serving your automotive needs for many years to come! - Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury team

January 06, 2021

Bought a Ram.1500, easiet purchase of a vehicle I have ever made. Every employee I interacted with had a relaxed, no pressure attitude. They all seemed to enjoy working there. Best car buying experience I More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve in FINANCE., Ashley Cahill, Dwane Killion
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Jan 07, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Mark - Thank you! Your kind words are greatly appreciated. It is so rewarding to know that our team was able to provide you with a pleasant experience. We try to make the process easy, transparent, and fun. Thank you for your business, and please let us know if we can ever assist you in the future! Congratulations on your 1500! - Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury team

January 06, 2021

Very professional and courteous. I felt no pressure during the process to buy the vehicle. Overall a very good buying experience and I Will be returning for my next vehicle purchase. More

by Emp4600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lachina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Blackmer
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Jan 06, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Emp4600 - Thank you so much! We're so pleased to learn that your visit here was such a positive experience. We appreciate your business and we hope to see you again in the future!- Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury team

January 04, 2021

Any business's greatest compliment is a return customer, This dealership has won my business 2nd time over, From Ashley ,Nick in sales and Steve in finance and A.J. the process was once again smooth as silk More

by JIM O.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Demaio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rossetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Cahill, Paul Santosuosso
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Jan 05, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

JIM O. - Thank you! The return of a previous customer is the ultimate compliment! We are very flattered and we value your loyalty to our team. Thank you for your continued business and please let us know if there is anything we can help you with! - Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury team

January 03, 2021

Scott was extremely customer centric and had good knowledge of the product. Time of experience was a little long. Jeep coming from another dealership. Great experience! More

by mhansen6221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Baranaskas
Report | Print
Jan 05, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

mhansen6221 - Thank you for taking time to write this review. We're so happy to read that your car buying experience with Scott was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank your kind words and we look forward to serving your automotive needs again! - Herb Chambers Chrysler Jeep Dodge Ram FIAT of Millbury team

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