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Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers - Service Center

Danvers, MA

4.6
137 Reviews

137 Reviews of Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers - Service Center

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April 24, 2024

Conner was excellent in his service and keeping me informed about the process of my car. More

by Geri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor in service
Apr 25, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

We're happy to hear Conner was helpful to you, Geri! Please don't hesitate to reach out if our Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers team can be of service again in the future!

April 13, 2024

I can’t even begin to tell you how helpful salesman Joe Lusso has been during my first year of owning a Jeep. I was hesitant to lease a Jeep but after my time spent with Mr. Lusso I couldn’t wait to drive More

by Itsmejasoncasaletto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lusso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Jason, we're delighted to know that Joe has been a great help during your first year of Jeep ownership! It's wonderful to see how much you've enjoyed driving your new Jeep Wrangler. We appreciate your kind words and look forward to assisting with any future needs at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! Safe travels!

April 04, 2024

This location has always taken care of my vehicle service needs. The work is done quickly and the communication is great. More

by jose.quintanajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Deblas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Jose, we're glad to know that our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers has consistently met your service needs. Thanks for the positive feedback on our quick work and communication!

March 29, 2024

Matt the service manager was great. He took really good care of my car. Everything was fixed and all my questions were answered l. More

by Klajdistefo
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 29, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

We're glad to know that Matt and our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers took great care of your car. We always aim to provide top-notch service, so it's wonderful hearing we hit the mark for you!

March 27, 2024

Matt was outstanding! Your phone, communications and ability to make an appointment is a -10. Just awful, had to wait on hold for over 20 minutes, that was after leaving More

by Paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Receptionist
Mar 28, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Hi Paula! We're glad to know that Matt provided outstanding service. We apologize for the inconvenience you experienced with our phone communications and appointment scheduling - your feedback is crucial in helping us improve these areas. Thanks for bringing this to our attention!

March 22, 2024

I commute more than 30,000 miles a year and work with a lot of different people at service centers. Matt Chretien is the best service coordinator I’ve worked with by far. I recently had a scare with what More

by Michael Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chretien
Mar 22, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Michael, we're glad to know Matt and our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers were able to assist you efficiently. We appreciate your trust in us for all your service needs!

March 20, 2024

The service writer was great and the technician was great also very happy with the service More

by stevenraneri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle the service guy was great
Mar 21, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Hi Steven! Thank you for leaving us this five-star review and kind words about our service team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! We'll see you next time!

March 16, 2024

It was my first time at this dealer for a repair on a car I recently bought at a Carmax dealer. I found Herb Chambers Jeep to be very friendly and helpful and even though I didn’t purchase my vehicle fr More

by JaI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Irving
Mar 18, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

We're glad to know you felt well taken care of during your visit for repairs at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. It's great that Connor was able to assist with the warranty paperwork and coordinate everything smoothly. We look forward to helping with future maintenance and when it comes time, assisting in finding a new car!

March 15, 2024

Connor R receives my highest recommendation…. Excellent customer service and workmanship. My car runs like butter…..can not say enough about this dealership. More

by Kkozitza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor R
Mar 18, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Hi K Kozitza! It's great to know that Connor and our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers were able to provide you with such excellent service. We're delighted your car is running smoothly! Thanks for the recommendation.

March 13, 2024

I had an 8:30 appointment,they took me in an hour early and had my vehicle done by 9:00. I have never had service this quick before. Excellent service! More

by jbdhunter10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor R
Mar 13, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

We're delighted to know that you had a quick and efficient service experience at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! We always aim for customer satisfaction. Thanks for the great review!

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