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Herb Chambers Ford of Braintree

Braintree, MA

Overview
Employees
Reviews
Vehicles
4.7
1,565 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,565 reviews

May 04, 2025

Very good service, explained what needed to be done but no pressure from staff to have work done More

by fleetst2000
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dianne
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May 05, 2025 -

Herb Chambers Ford of Braintree responded

Thanks for the stellar rating! We're glad you had a great experience! - Herb Chambers Ford of Braintree

May 02, 2025

Great experience Julio Santana was very helpful and professional was a pleasure to purchase a car from him thank you More

by Georgemorano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio santana
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May 02, 2025 -

Herb Chambers Ford of Braintree responded

George, we're delighted to hear that Julio provided you with a helpful and professional experience at Herb Chambers Ford of Braintree. Thank you for choosing us!

April 30, 2025

From the moment you walk in they are friendly, knowledge and will bend over backwards to get you the best deal. More

by silvana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales department sales- Bobby
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Apr 30, 2025 -

Herb Chambers Ford of Braintree responded

Silvana, we're delighted to hear that our team at Herb Chambers Ford of Braintree made such a positive impression! Thanks for sharing your experience with us.

April 30, 2025

Cindy was amazingly professional and prompt. My car was completed quickly and cleanly. Waiting room was comfortable. Much appreciated it More

by Emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
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May 01, 2025 -

Herb Chambers Ford of Braintree responded

Emily, we're delighted to hear that Cindy provided you with professional and prompt service at Herb Chambers Ford of Braintree. Thank you for sharing your experience, and we hope to see you again soon!

April 29, 2025

I always go to the dealership cause they’re very friendly and knowledgeable. They take the time to explain everything to you. More

by okeefediane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy
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Apr 29, 2025 -

Herb Chambers Ford of Braintree responded

Okeefediane, we're delighted to hear that our team at Herb Chambers Ford of Braintree consistently provides you with friendly and knowledgeable service. Thank you for your continued trust in us!

April 28, 2025

Excellent service! Friendly staff, quick turnaround. I would highly recommend to my friends and family More

by Jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Herb Chambers Ford of Braintree responded

Hi Jill, thank you for recommending Herb Chambers Ford of Braintree! We're delighted to hear that our team provided excellent service and a quick turnaround. We appreciate your support! Safe travels!

April 28, 2025

Robert went above and beyond for me. I could not have asked anything more from him, he was incredibly helpful & made it his mission to help me out. Plus the finance team really did a ton More

by PE3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Nuvoli
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Apr 28, 2025 -

Herb Chambers Ford of Braintree responded

Hi! We're delighted to hear that Robert and the finance team at Herb Chambers Ford of Braintree went above and beyond to assist you. It's fantastic knowing they helped make your dream vehicle a reality! Enjoy every moment on the road!

April 22, 2025

Brought my truck in for an update to the SYNC system, they ended up breaking the truck instead of updating it. Now left with a truck that has no radio, backup camera or any working screen. The kicker the More

by ROppman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David service manager
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Apr 23, 2025 -

Herb Chambers Ford of Braintree responded

ROppman, this situation sounds incredibly frustrating and not what we aim for. We sincerely apologize for any inconvenience caused during your visit. Please reach out to us directly so we can address the issue and work towards a resolution together. Thank you, Scott Lewis - General Manager - slewis@herbchambers.com

April 20, 2025

Nate is a pleasant man to have for your guidance in what can be a stressful decision day. More

by gkehoe6668
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Herb Chambers Ford of Braintree responded

Thank you for the positive feedback! We're so glad Nate could assist you and we'll be sure to share these kind comments with him. Please don't hesitate to reach out if our Herb Chambers Ford of Braintree team can be of service again in the future!

April 18, 2025

Dianne was Very quick and resourceful, she has great customer service and was transparent in communicating issues about my vehicle More

by Hilson
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Miller
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Apr 21, 2025 -

Herb Chambers Ford of Braintree responded

Hilson, we're delighted to hear that Dianne provided you with excellent service at Herb Chambers Ford of Braintree. Thank you for recognizing her efforts and sharing your experience!

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