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Herb Chambers Ford of Braintree

Braintree, MA

4.7
1,634 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,634 reviews

September 15, 2025

Went today for State inspection Only. Everyone is pleasant and process very quick, less than 30 minutes More

by moega
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
CHRISTOPHER CIANCI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2025 -

Herb Chambers Ford of Braintree responded

We are pleased to hear your visit was pleasant and expedient! Thank you for choosing Herb Chambers Ford of Braintree and for sharing your experience with us. See you next time!

September 14, 2025

All good All went smooth no problems car all i thought it would be no surprises More

by geoffking824
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2025 -

Herb Chambers Ford of Braintree responded

Thank you for your confidence in Herb Chambers Ford of Braintree, and for your business. We are grateful to have you as a customer!

September 13, 2025

Very Thorough and helpful and answered all my questions. Especially with Ford connect And how to connect phone to truck More

by hammerou812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Regimbald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Dimartino
Sep 15, 2025 -

Herb Chambers Ford of Braintree responded

We're happy our team provided helpful and thorough assistance at Herb Chambers Ford of Braintree. Thank you for choosing us!

September 10, 2025

The offer was great, all my questions were answered and they made the whole process easy! More

by mdar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Baron, Chris
Sep 10, 2025 -

Herb Chambers Ford of Braintree responded

We really appreciate you taking the time to leave Herb Chambers Ford of Braintree this awesome review, thank you!

September 10, 2025

Terrible experience! Still waiting for a call back on a message I left a week ago More

by Dannymccabe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby
September 08, 2025

I had the best experience purchasing my car with Chris and Brandon. They really took the time to listen to what I needed and gave me a completely personalized experience. I never felt rushed or pressured— More

by zuzumonzer12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Baron
Sep 08, 2025 -

Herb Chambers Ford of Braintree responded

Zuzu, we're delighted to hear that Chris and Brandon provided you with a supportive and personalized experience at Herb Chambers Ford of Braintree. Thank you for your recommendation. Drive safely!

September 06, 2025

Every thing was great and customer service was very good and Mr Khoa and Mr Mina were very friendly and helpful More

by dk1927715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mena Gad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Herb Chambers Ford of Braintree responded

We're great to hear Khoa and Mina made your visit a memorable one! We look forward to your next visit to Herb Chambers Ford of Braintree! Safe travels!

September 04, 2025

Recently I encountered engine issues resulting in the need to unexpectedly purchase a new vehicle. The team at Herb Chambers could not have been more helpful. Scott Lewis (GM), Zachary Eaton (pre-own More

by lpc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
CHRISTOPHER CIANCI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Eaton, Keith Jafri
Sep 05, 2025 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience! We're so glad to hear Scott, Zachary, and Keith made your unexpected purchase seamless and stress-free. We truly appreciate your recommendation, and we are grateful to have you as a customer! -Herb Chambers Ford of Braintree

September 01, 2025

My afternoon appointment for an oil change was performed on time and as scheduled. My service advisor Cindy was very helpful. I was satisfied with my visit. More

by Cabartolotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Regimbald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Herb Chambers Ford of Braintree responded

We’re pleased to hear you had a prompt and helpful experience with Cindy here at Herb Chambers Ford of Braintree. Thank you for trusting us with your vehicle and for sharing your feedback! Safe travels!

August 30, 2025

I’ve been bringing my car to Herb Chambers Ford for many years. The service department is very professional informative and get your car done in a timely manner. I would recommend Herb Chambers Ford service More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Regimbald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Herb Chambers Ford of Braintree responded

Thank you for your loyalty and kind words, Jack! We're happy to hear our team has consistently provided exceptional service. Your recommendation means the world to us! - Herb Chambers Ford of Braintree

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