Herb Chambers Ford of Braintree

Excellent , very friendly , easy to deal with. We were very happy with their service at herb chambers ford in Braintree Mass We were very happy with their service at herb chambers ford in Braintree Mass More

Dealership was was very accomodating and service was done on time. Pricing was a little high. on time. Pricing was a little high. More

CHRISTOPHER IS THE BEST . I would Recommend everyone to go to Him and to this Dealership. I would Recommend everyone to go to Him and to this Dealership. More

They always provide great service. Whenever I call for service, they schedule me in right away. I am a satisfied customer. Highly recommended. Whenever I call for service, they schedule me in right away. I am a satisfied customer. Highly recommended. More

The service department is great. Always helpful and they get the job done when they say they will. Always helpful and they get the job done when they say they will. More

Service writer was great to deal with, and knowledgeable. Turn over time was quick. and Price was reasonable. Turn over time was quick. and Price was reasonable. More

Chris was a pleasure to work with. Professional, Knowledgeable & Courteous. All repair work was explained carefully before any work was started. I have worked numerous times with Cham Professional, Knowledgeable & Courteous. All repair work was explained carefully before any work was started. I have worked numerous times with Chambers Ford and will continue to do so because of how business is conducted. Regards, Mike Hurley More

They were wonderful assisting me with a help I needed. Thank you & look forward to next schedule appointment. Thank you & look forward to next schedule appointment. More

Justin was super helpful. He made things for this stressed out teacher during the first week of school sooooo much easier. Highly recommend Herb Chambers Braintree and specifi He made things for this stressed out teacher during the first week of school sooooo much easier. Highly recommend Herb Chambers Braintree and specifically working with Justin-he was patient while I explained the problem with no knowledge of cars besides D means go and R means go backwards and was still able to figure out-and solve the issue-and quickly! More

Not customer focused. All they care about is their profit. The new change of hands has definitely contributed to a cold non personable atmosphere. Cindy was great. The s All they care about is their profit. The new change of hands has definitely contributed to a cold non personable atmosphere. Cindy was great. The systems don’t hold all the history so an issue I got fixed that repeated in 4 short years and shouldn’t have wasn’t covered bc there was no information in the new system on the work that was done. Pathetic. No discounts offered other than $100 that covered the taxes, no let’s work with you, we are sorry this happened again. No loyalty program for long time loyal customers. I had to call them with updates and apparently the manager never made himself available to Justin. I Miss Cindy. The price was transparent that was the only positive. Their work is usually great, and the timing they get things done. Despite the repeat issue, their mechanics are great and I trust them. I gave them a 2 because of the overall customer experience not the work done. I am going to think long and hard about bringing my car for service there after 10 years and buying another car from them. More