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Herb Chambers Ford of Braintree

Braintree, MA

Overview
Employees
Reviews
Vehicles
4.8
1,387 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,387 reviews

May 01, 2024

Christopher Baron did an excellent job managing the sale of my Bronco Sport vehicle. He is a polite and patient man. More

by j.quatromoni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Baron - excellent service.
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May 02, 2024 -

Herb Chambers Ford of Braintree responded

J, it's great to know that Christopher provided excellent service during your Bronco Sport purchase at Herb Chambers Ford of Braintree. We appreciate the feedback and we're here if you need anything else!

Helpful
April 27, 2024

Moved to Herb Chambers from Quirk (where I had an awful experience). At Herb Chambers the staff were friendly and welcoming and made me feel like they were a “local” autoshop. Cindy was personable and re More

by Mgoughan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Regimbald
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Apr 29, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know that Cindy and the rest of our team at Herb Chambers Ford of Braintree were able to provide you with a friendly and welcoming experience. Thanks for choosing us over Quirk!

Helpful
April 25, 2024

Extra effort for customer satisfaction. Worked on my behalf with our warranty to get the repairs covered. Very professional and customer conscientious. More

by Crogers70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
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Apr 25, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know our team at Herb Chambers Ford of Braintree was able to assist with your warranty and ensure a satisfactory repair experience. Thanks for recognizing their professionalism and customer service!

Helpful
April 19, 2024

Prompt and great service. I have been using this dealership since 2015, I have not had any negative experiences in my interactions with the staff (sales and service). More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
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Apr 19, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know you've had consistently great experiences with us at Herb Chambers Ford of Braintree! Thanks for your continued trust and support!

Helpful
April 18, 2024

The employee was very courteous and explained there would be about a 45 minute wait for an expectation sticker. I agreed to wait and it was completed in that time frame. Was very happy with the service. More

by jomac23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know you had a positive experience at Herb Chambers Ford of Braintree. We always aim for efficiency and great service! Thanks for your feedback.

Helpful
April 16, 2024

Herb Chambers ford is a Great Dealership, Keith was awesome, he got the car we wanted to drive and answered all the questions we had. More

by cscott06413
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Jafri
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Apr 17, 2024 -

Herb Chambers Ford of Braintree responded

Hi C Scott! We're glad to know that Keith was able to assist you in finding the perfect car at Herb Chambers Ford of Braintree. Thanks for your positive feedback and we hope you enjoy driving your vehicle!

Helpful
April 15, 2024

Treated me fairly and didn’t use jargon to explain financing options. Quick and easy process from sales to registration and insurance. Very professional. More

by Kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Jafri
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Apr 16, 2024 -

Herb Chambers Ford of Braintree responded

Kevin, we're glad to know you had a smooth and professional experience at Herb Chambers Ford of Braintree. We strive for transparency in all our dealings. Thanks for the positive feedback!

Helpful
April 08, 2024

A great dealer ship the help are always,know what they are doing. Cindy you are great More

by taykoda1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy excellent person
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Apr 09, 2024 -

Herb Chambers Ford of Braintree responded

Thank you for leaving Cindy and Herb Chambers Ford of Braintree five stars! We hope to assist you again!

Helpful
April 07, 2024

Everyone was friendly. Finished my vehicle very quick which was a plus. Would highly recommend this place. More

by Smsturrupkelow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Apr 08, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know you had a positive experience at Herb Chambers Ford of Braintree! Thanks for recommending us and we look forward to serving you again in the future.

Helpful
April 07, 2024

Very professional and knowledgeable everyone I came in contact with was very helpful and explained what needed to be done and the work was completed in a timely manner More

by bomullane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown woman who I paid for the work was very pleasant and was a pleasure to do business with
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Apr 08, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know you had a positive experience with our team at Herb Chambers Ford of Braintree. We always aim for professionalism and timely service, so it's great to see that reflected in your visit!

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