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Herb Chambers Ford of Braintree

Braintree, MA

Overview
Employees
Reviews
Vehicles
4.7
1,668 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,668 reviews

June 07, 2025

I have had great experiences at dealership my service adviser Jack is excellent they keep you informed about the service they are performing on your vehicle More

by Robw3774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Smith
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Jun 09, 2025 -

Herb Chambers Ford of Braintree responded

Hi Rob, we're delighted to hear that Jack and the Herb Chambers Ford of Braintree team have provided you with excellent service experiences. Keeping our customers informed is a top priority for us!

June 04, 2025

Dianne M did a great job servicing my vehicle. She was knowledgeable, prompt and communicative. More

by KatieF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dianne Miller
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Jun 05, 2025 -

Herb Chambers Ford of Braintree responded

Katie, It means so much to hear our team gave you such excellent care! Thank you! – Herb Chambers Ford of Braintree

May 29, 2025

Everyone was helpful and professional. All my questions were handled in a timely and satisfactory manner.. More

by 2miles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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May 29, 2025 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience with us at Herb Chambers Ford of Braintree! We're glad to hear our team was helpful and professional in addressing all your questions. We appreciate the feedback and look forward to assisting you again in the future!

May 25, 2025

Chris got my car inspected immediately, when it sounded like it might be hours of wait time. What a relief! More

by sara_hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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May 26, 2025 -

Herb Chambers Ford of Braintree responded

Hi Sara, we're glad Chris could assist you promptly at Herb Chambers Ford of Braintree. Thanks for sharing your experience! Safe travels!

May 25, 2025

I was in and out in one hour after having the oil changed and a sticker! Cindy kept me informed what was done ! More

by Nmearn30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I dealt with Cindy the service manager!
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May 26, 2025 -

Herb Chambers Ford of Braintree responded

We're delighted to hear that Cindy and the team at Herb Chambers Ford of Braintree provided such efficient service for your oil change and sticker. Thank you for sharing your experience! Safe travels!

May 24, 2025

Excellent service and turnaround time, Derek kept me informed throughout and made sure the vehicle was ready on schedule. More

by Info
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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May 26, 2025 -

Herb Chambers Ford of Braintree responded

We're delighted to hear that Derek provided excellent service and kept you informed at Herb Chambers Ford of Braintree. Thank you for sharing your experience, and we hope to see you again soon! Safe travels!

May 24, 2025

Attentive and timely service; no effort to upsell me with services not needed; I rate them an A. More

by Ed A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Smith
Report | Print
May 26, 2025 -

Herb Chambers Ford of Braintree responded

Hi Ed! Thank you so much for your kind words! We're glad to hear you received attentive, timely service and that our team respected your needs without any pressure at Herb Chambers Ford of Braintree. We truly appreciate the A rating and look forward to serving you again in the future!

May 24, 2025

Diane at Herb Chambers Ford Braintee is amazing. Very up front no surprises! Thourow,understanding! More

by sandykeefe
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
DIANE SEVICE.
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May 26, 2025 -

Herb Chambers Ford of Braintree responded

Hi Sandy, thank you for sharing your experience! We're delighted to hear that Diane provided thorough and transparent service at Herb Chambers Ford of Braintree. We appreciate your feedback and support! Safe travels!

May 24, 2025

Cindy is great at communicating with how it’s going with your MV and satisfied with the service More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
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May 26, 2025 -

Herb Chambers Ford of Braintree responded

Hi Christine! Thank you for leaving us this five-star review and for your kind words for Cindy from our service team at Herb Chambers Ford of Braintree! We'll see you next time!

May 24, 2025

I wanted to share my positive experience at HC Ford of Braintree. I found the atmosphere to be very welcoming and the service was excellent. If you visit I highly recommend asking for Cindy. She is incre More

by Jxm13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Rydings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Regimbald, Adam Smith
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May 26, 2025 -

Herb Chambers Ford of Braintree responded

Hi! Thank you for sharing your positive experience at Herb Chambers Ford of Braintree! We're delighted to hear that Cindy provided excellent service and made sure everything was clear. We appreciate the recommendation and look forward to seeing you again!

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