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Herb Chambers Ford of Braintree

Braintree, MA

4.7
1,575 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,575 reviews

January 30, 2018

2017 F250 I was introduced to Omar on my arrival to Herb Chambers Ford of Braintree and he immediately was able to work with me and help me accomplish my goal t More

by Pfdman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar
Jan 30, 2018 -

Herb Chambers Ford of Braintree responded

This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Omar was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Scott Lewis, General Manager

January 28, 2018

Ford Taurus SHO - Dream Car Dina Saoud did an amazing job as salesperson. Her insight, professionalism, and knowledge of the cars and the transaction process are all top notch. More

by Coolbreeze67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Norton, Finance, Dina Saoud
Jan 29, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for taking time out of your day to write this review! Dina and Kevin are valued members of the team and I'm so happy to know that they took such good care of you. Please let us know if there is anything else we can help with. Best, Scott Lewis, General Manager

January 26, 2018

Great service My truck had to stay over night and they were nice to provide a rental. Made sure we understood the work to be done. Thank you More

by Mechelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Dow, Daniel Abate
Jan 27, 2018 -

Herb Chambers Ford of Braintree responded

Thank you! I'm so pleased to hear that Dan and Matt were great to work with, and earned your 5-Star rating. If any questions arise, please do not hesitate to reach out, as we are happy to help! Best, Scott Lewis, General Manager

January 25, 2018

The Sales and Service Departments are Excellent!!! I have been purchasing my Fords from Herb Chambers Ford in Braintree for almost 20 years. The sales and service departments are outstanding. Each an More

by Tommyboy57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowd Matt, Wayne Lockard , Daniel Abate
Jan 25, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share your experience with our crew. I’m so glad to know that you've had such an enjoyable visits over the past 20 years. I will be certain to share your kind words with Wayne, Dan and Matt. Thank you again for your continued business and for choosing us for your automotive needs! Best, Scott Lewis, General Manager

January 25, 2018

New 2017 Ford Explorer Great experience purchasing a new car. Dina was very knowledgeable on the Ford Explorer and showed us how everything worked. I would highly recommend More

by Joanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dina Saoud
Jan 27, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for your 5-Star recommendation, Joanne! I'm so happy to know you're enjoying your new Explorer. On behalf of Dina and myself, we thank you for your business and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Scott Lewis, General Manager

January 23, 2018

Great service Herb chambers Ford fits all my service needs. Their staff is always friendly and willing to offer great advice. Keep up the great work staff. More

by Ibraheem 1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
Jan 23, 2018 -

Herb Chambers Ford of Braintree responded

Thank you! We value your business and look forward to serving your automotive needs for many more years to come! Best, Scott Lewis, General Manager

January 20, 2018

A good experience. I had a tire that kept going sown. Triple A came and changed the tire, but the spare tire had low air pressure. That was on saturday && sunday. I More

by Marylouise Grace Darrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate, Richard Trieber
Jan 22, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for your feedback! We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our service team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Best, Scott Lewis, General Manager

January 20, 2018

Repair & Service My 2015 Explorer Limited was towed to Herb Chambers of Braintree on January 08,2018 by AAA. Service Representative Dan Abate, wrote up my work order a More

by PaulA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
Jan 22, 2018 -

Herb Chambers Ford of Braintree responded

Thank you, Paul, for taking the time to write this fantastic review and give Dan and our dealership such a wonderful 5-star rating! We value your feedback and we look forward to serving your automotive needs for many more years to come! Best, Scott Lewis, General Manager

January 17, 2018

Herb Chambers Roocks When I walk in for my appointment, took them less then ten minute to determine the problem witch I was pleasantly surprised. They kept my car for More

by Kifa123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brain Linn (Very professional), Daniel Abate
Jan 17, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for the great feedback! I'm so glad you had a successful and positive experience with Daniel and Brian. Please let us know if any other automotive needs arise in the future, as we are always happy to help! Best, Scott Lewis, General Manager

January 17, 2018

Service On my experience with other dealers you are number one The service is great the staff is friendly and courteous Will recommend to others I’m happ More

by Hectornor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jan 18, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to leave us a review! I'm thrilled to know you enjoyed working with our crew. Please let us know if we may ever assist you again in the future. Best, Scott Lewis, General Manager

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