Herb Chambers Ford of Braintree

repairs and recall I dropped my vehicle off the day before and my vehicle repairs and a manufacturer recall, that I was not aware of, were completed the following day, a I dropped my vehicle off the day before and my vehicle repairs and a manufacturer recall, that I was not aware of, were completed the following day, as agreed. More

Wonderful The service was wonderful and the gentlemen who drove me to and from the Plaza where awesome!!! They are just a nice bunch of people The service was wonderful and the gentlemen who drove me to and from the Plaza where awesome!!! They are just a nice bunch of people More

update from customer service re vehicle status Dan Abate is my go to customer service rep. He is knowledgeable, polite, and pleasant to deal with. Dan Abate is the CSR that I Dan Abate is my go to customer service rep. He is knowledgeable, polite, and pleasant to deal with. Dan Abate is the CSR that I deal with. He keeps me posted on progress of the repair and advises re other maintainence that should be completed at the same time. I appreciate his suggestions and have full faith in his opinion based on a techs evaiation of the vehicle. He is a credit to the customer service department. More

Love Dealership! I love this dealership! Brandon went the extra mile to make sure I got the car I wanted at a price I was comfortable with. I love this dealership! Brandon went the extra mile to make sure I got the car I wanted at a price I was comfortable with. More

Very Pleasant Car Buying Experience Everyone involved with my purchase was friendly, professional and knowledgeable. Juliana was great to work with and so were Rick and Scott. No press Everyone involved with my purchase was friendly, professional and knowledgeable. Juliana was great to work with and so were Rick and Scott. No pressure. This was by far my best car buying experience. More

Service Experience The service experience was very professional and efficient. All parties that were interacted with were friendly and pleasant. The service was performe The service experience was very professional and efficient. All parties that were interacted with were friendly and pleasant. The service was performed in a timely manner and a review of estimated costs was conducted before the work was started. More

Juliana Rocks!!! I love getting a new car but usually hate the process involved in getting one. However, somehow, my saleswoman for my last 2 leases, Juliana Vargas, m I love getting a new car but usually hate the process involved in getting one. However, somehow, my saleswoman for my last 2 leases, Juliana Vargas, makes it all worthwhile by being patient and honest with me. She checked in with me regularly throughout the years to see how my car is performing. Who does that?! And for the reasons above, I don't entertain any sales calls from any dealer other than her. More

Great personal attention The service crew at Herb Chambers is a pleasure to work with. First up is Andy Andrews. His pleasant demeanor, professionalism, and experience go mi The service crew at Herb Chambers is a pleasure to work with. First up is Andy Andrews. His pleasant demeanor, professionalism, and experience go miles in establishing a relationship of trust throughout the entire experience. As a customer, I am confident the services recommended are appropriate. All questions are answered, procedures explained, and costs are detailed. The technicians are experienced, well-trained, timely, and NEAT. You will not find fingerprints or other forensic evidence left behind thanks to good housekeeping procedures being utilized. On occasion when communications have been necessary to discuss services needed or performed, I have enjoyed their willingness to discuss the details of the procedure. To wrap it all up, the shuttle crew has always been pleasant, accommodating, and prompt whenever I have needed to utilize their services! More

Fast service I likes the detail report that was emailed to me it gave break down of what was going on. It made it easy to price and chose the work that I need to r I likes the detail report that was emailed to me it gave break down of what was going on. It made it easy to price and chose the work that I need to repair More

Very satisfied customer The service was prompt and timely. All items on our list were satisfactorily completed. All Chambers employees were exceptionally pleasant and court The service was prompt and timely. All items on our list were satisfactorily completed. All Chambers employees were exceptionally pleasant and courteous. And this was done at a very favorable price. This was a win-win-win experience. More