Herb Chambers Ford of Braintree

Smooth Working with Brandon is easy, he does what he says he will do and no surprises, this is the 3rd truck l bought from him and each time goes smoothly Working with Brandon is easy, he does what he says he will do and no surprises, this is the 3rd truck l bought from him and each time goes smoothly More

Second time a charm Three years ago, I stopped by Herb Chambers of Braintree looking for a car for darling daughter. The salesman was great but, I could find the used Fu Three years ago, I stopped by Herb Chambers of Braintree looking for a car for darling daughter. The salesman was great but, I could find the used Fusion I was looking for. I reluctantly left but made a mental note that this dealership should be considered in future. Fast forward, I need a vehicle for lovely wife. Looking at 2017 Ford Escapes. Did a search online and Chris of Herb Chambers responded to my query. Decided to stop by at noon and drove away in a new Escape at 4P. Lou Oliviera was terrific. Set up the test drive, easily walked through the paperwork and basically just kept the process at an easy pace. So the first time I was partially successful but the second time was a hit. Thanks. More

Service Dan got the job done the new brakes and lug nuts are working fine My only question is why the rear brakes lasted only 14000 miles when the originals Dan got the job done the new brakes and lug nuts are working fine My only question is why the rear brakes lasted only 14000 miles when the originals lasted 34000 More

Oil change and tire rotation Excellent quick service and it was free because it was the first one of our new lease. First car in at 7am. Out before 8. Excellent quick service and it was free because it was the first one of our new lease. First car in at 7am. Out before 8. More

Great experience The whole process was great and Nathaniel was easy to work with from the start. He worked with me to get the excact truck ordered I preferrred. The whole process was great and Nathaniel was easy to work with from the start. He worked with me to get the excact truck ordered I preferrred. More

purchase a new Fusion We went to Herb Chambers over other Ford dealers in the are because of our experience with their service department on our previous Fusion. The salesm We went to Herb Chambers over other Ford dealers in the are because of our experience with their service department on our previous Fusion. The salesman Nate heard our concerns especially price and started to look fro certified pre-owned Fusions. He then found two 2016 new fusions that really fit our needs (car and options) and then it was a choice of color. We liked silver over a darker color because of visibility by other drivers. Nate knew his stuff about the car and patiently explained all of the operational details both in the showroom and on the test drive. He was professional in taking us through the purchase cycle and made himself available when we picked the car up (purchased late Friday and picked it up on Monday morning) although he was to start a one week vacation. When arrive to pick up the car Nate was available and spent well over a hour talking about the car and explaining the finer points of adjusting various options - radio, heat/AC, mileage read outs, etc. As we left he said that he would be available in the future if we had any concerns or questions. More

Warrantied battery No hassle at all, was replaced and taken cared of with no issue.. jad a friend bring my car and my info was looked up and vehicle was in working shape No hassle at all, was replaced and taken cared of with no issue.. jad a friend bring my car and my info was looked up and vehicle was in working shapeby the end of the day. More

Great Service I was able to get an inspection sticker at a time that fit my schedule. Which was very helpful. Dan, was able to schedule additional work for a time I was able to get an inspection sticker at a time that fit my schedule. Which was very helpful. Dan, was able to schedule additional work for a time that was convenient to me. More

Above and Beyond Scott Lewis, General Manager, at Herb Chamber Ford went above and beyond during my recent purchase of an Explorer. His Associate, Juliana, was amazing Scott Lewis, General Manager, at Herb Chamber Ford went above and beyond during my recent purchase of an Explorer. His Associate, Juliana, was amazing. Her compassion and genuine disposition was a reflection on how Mr. Lewis treats his staff and customers. I would not hesitate to refer someone to deal with Scott Lewis and Julianna. More

Consistently The Best The title says it all. Five star service. I have been patronizing this establishment for over 20 years and will continue to do so. Consistently The Be The title says it all. Five star service. I have been patronizing this establishment for over 20 years and will continue to do so. Consistently The Best. More