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Herb Chambers Ford of Braintree

Braintree, MA

4.7
1,568 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,568 reviews

October 20, 2017

service department I had my car serviced there on a Saturday, excellent service department. Very clean facility, service manager very personable. I would definitely reco More

by brady1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Dow
Oct 20, 2017 -

Herb Chambers Ford of Braintree responded

Thank you so much! It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Scott Lewis, General Manager

October 20, 2017

Great help!! Ask for Brandon or his cousin Nate both are great. They helped me as best as they could to get what I want. Tell them Rene sent you they will give y More

by Papichulo2081
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2017 -

Herb Chambers Ford of Braintree responded

On behalf of the team here at Herb Chambers Ford of Braintree, I would like to thank you for choosing us for your automotive needs. Your honest opinion can be an invaluable reference for other customers who are in the market. We value your business and we hope to see you again. Kind Regards, Scott Lewis, General Manager

October 19, 2017

Great experience Its a good dealership compared to others in the area Always good customer service Clean Professional environment Good area Always get the ap More

by Hectornor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews
Oct 20, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share this 5-Star recommendation! We value your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Scott Lewis, General Manager

October 18, 2017

Excellant! As always Scott Lewis is a pleasure to work with as are the whole team over a Herb Chambers Ford. I have been purchasing and servicing Ford vehicles a More

by Scott Caufield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Torpes
Oct 18, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for your kind words and for taking the time to share your positive experience with us. We value your business and look forward to working with you again in the future. Kind Regards, Scott Lewis, General Manager

October 18, 2017

quick, thorough and easy the experience was easy to facilitate - service was thorough - very pleasant and knowledgeable staff - questions were answered to my complete satisf More

by al smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't know the name of the person(s) who served me
Oct 18, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Al, for your kind words and for taking the time to share your positive experience with us! Kind Regards, Scott Lewis, General Manager

October 15, 2017

excellant Have been coming here for about 4 years. Have always had great experiences. I usually contact Dan Abate and he always takes great care for each appt. More

by driver54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
Oct 16, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your feedback regarding your experiences with Dan! Dan is such an asset to our team and I know he will be grateful to read your nice comments. Thank you again and we look forward to the opportunity to serve your automotive needs again in the future. Best, Scott Lewis, General Manager

October 15, 2017

Great experience from start to finish Very friendly staff. Dan was very helpful with getting our vehicles appointment schedule in a timely manner and helped answer all of our questions. Al More

by Hessay7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
Oct 16, 2017 -

Herb Chambers Ford of Braintree responded

Thank you so much! That's exactly the kind of service that we strive to offer all of our guests. Thank you for sharing your kind words, and if there's ever anything else that we may do for you, please don't hesitate to ask! Best, Scott Lewis, General Manager

October 15, 2017

Service Exceptional service as usual always polite friendly and professional. Very busy Saturday and still got me in and out in a reasonable amount of time. More

by KimB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Dow, Mark Diamond
Oct 16, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Kim, and we look forward to the opportunity to assist you with your service needs again in the future! Best, Scott Lewis, General Manager

October 15, 2017

Very informative and personable. Everyone at the showroom was very friendly, helpful, personable and made me feel that they cared about what I bought. I felt very comfortable when I w More

by E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, Wayne Lockard
Oct 16, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share your experience! We're thrilled that you enjoyed working with Wayne and Tony. They are certainly assets to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Scott Lewis, General Manager

October 13, 2017

Wonderful, excellent help Both dealer and finance manager were great help in getting me what I was looking for, and helped with any questions i had. I would definitely recommen More

by Tinkerbarbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Oliveira
Oct 16, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your kind words, and if there's ever anything else that we may do for you, please don't hesitate to ask! Best, Scott Lewis, General Manager

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