Herb Chambers Ford of Braintree

Great repair technicians, but have an issue with scheduling. Quality repair service technicians however I believe if you schedule an appointment well in advance, confirm that all parts needed have arrived for yo Quality repair service technicians however I believe if you schedule an appointment well in advance, confirm that all parts needed have arrived for your service, drop your vehicle off the night before, you should not be preempted, delayed or made to wait another full day for your service to be completed. This is the only issue I have with the service centers. More

F150 2017 great purchase Easy purchase and great dealer. I did not feel any pressure to buy. I would definitely recommend this dealer and I will again from them. Easy purchase and great dealer. I did not feel any pressure to buy. I would definitely recommend this dealer and I will again from them. More

TOP NOTCH!! Andy was awesome explaining what would get fixed in my truck. He was extremely professional and couldn't have been nicer. A pleasure to deal with! Andy was awesome explaining what would get fixed in my truck. He was extremely professional and couldn't have been nicer. A pleasure to deal with! More

enjoyable effiient experienced and energetic So, my wife and I were looking for an explorer. something nice for the family. well we worked with Nate Gamble at the store and we also worked with Gu So, my wife and I were looking for an explorer. something nice for the family. well we worked with Nate Gamble at the store and we also worked with Guillaume the sales manager. Both showed us and compared a few models and we decided on the exact one we loved. Guillaume made sure our paperwork was perfect while Nate made sure we were comfortable and handled the delivery cleaning and explanation of our vehicle. We then worked with Kevin in finance and he did a great job getting us a very good rate for financing and we got a couple warranties at a good price. All in all everyone treated us very well, everyone was extremely knowledgeable and efficient with our time. I am definitely coming back for my next car. More

Best Car Dealership Experience out there! Everyone here is so helpful! They had everything ready for me when I came to pick up my new car, including having already contacted my insurance compa Everyone here is so helpful! They had everything ready for me when I came to pick up my new car, including having already contacted my insurance company and handled the registration and inspection. While I was finalizing the paperwork, Brandon went out to my new car and programmed in my old security code, presets, and everything else (even remembered to grab the CD from my old car, which I would have forgotten!) This was a truly painless car experience! More

Exceptional Customer Service I was not able to get the discount that I asked for but I was Completely satisfied with the customer service from Lou then Rich then Bob and finally S I was not able to get the discount that I asked for but I was Completely satisfied with the customer service from Lou then Rich then Bob and finally Scott. I am a GMC guy for almost 20 years and I hope that my change of heart to Ford Explorer is a good decision of mine. I hope the Ford Service Department, in the future to come, will treat me very well the way Prime Buick GMC (formerly Dave Delaney) did to me for so many years. More

Excellent Mark diamond Was very helpful and polite and I am happy with the my purchase and I will definitively refer you guys to my family and friends. Mark diamond Was very helpful and polite and I am happy with the my purchase and I will definitively refer you guys to my family and friends. More

Good experience Our experience was great we have dealt with HerbChambers for our last 3 vehicles At first we arrived and the truck we were told had vinyl seats and d Our experience was great we have dealt with HerbChambers for our last 3 vehicles At first we arrived and the truck we were told had vinyl seats and did not but they switched out the seat for us More

Exceptional and Above and Beyond The customer service at this Ford dealership goes above and beyond and the service was excellent. My sales & leasing consultant Brandon Williams is an The customer service at this Ford dealership goes above and beyond and the service was excellent. My sales & leasing consultant Brandon Williams is an extremely friendly and very professional sales consultant that I highly recommend. Honest, Friendly, and DOES NOT try to pressure you...what more could you ask for when making such a large purchase. Overall a fantastic experience and would purchase from here and more specifically Brandon Williams again!!! More