Herb Chambers Ford of Braintree

Sevice I had my scheduled 15,000 service appointment of my Edge. I was meet as soon as I drove into the service center in a pleasant and professional manner I had my scheduled 15,000 service appointment of my Edge. I was meet as soon as I drove into the service center in a pleasant and professional manner. I was there for about a hour and when the car was ready Matt came out explained what was done and suggested a I get a filter for the air flow and presented me the cost. Once that was completed I had a question regarding my Sync and Matt offered to go to the car to show me. Overall the experience was pleasurable and painless. I would highly recommend them. More

Efficient - Easy - Economical From the moment I inquired by email, I received an affirmative response first by email then a call from Lisa Chamberlain, and then great follow-up fr From the moment I inquired by email, I received an affirmative response first by email then a call from Lisa Chamberlain, and then great follow-up from Omar Ananbeh. I was informed of possible discounts I would not have otherwise taken advantage of and was able to return my Ford lease although it was not the dealership of origin. More

The staff and service is always excellent. The team always makes the most of what little time they have with my vehicle, while minimizing my time without it! My time is valuable and they respe The team always makes the most of what little time they have with my vehicle, while minimizing my time without it! My time is valuable and they respect that. Enough Said! More

extreme proceedeth exceptional I had an oil change and didn't realized that they did other maintenance for me too. I really appreciate what they did for me. They provide reliability I had an oil change and didn't realized that they did other maintenance for me too. I really appreciate what they did for me. They provide reliability and validity in work and performance. Again, thank you. More

Great experience Nate was exceptionally helpful, not pushing us in to anything but helping us with the decision. We appreciate his patience and energy during the proce Nate was exceptionally helpful, not pushing us in to anything but helping us with the decision. We appreciate his patience and energy during the process More

First Oil Change for 2017 Ford Escape I made an appointment over the phone the day before. When I drove in, Matthew took my car right away. The work was done quickly and efficiently. Ea I made an appointment over the phone the day before. When I drove in, Matthew took my car right away. The work was done quickly and efficiently. Easy in, easy out--and it was FREE !!! More

GREAT BUYING EXPERIENCE Bought 2 cars from Mark Diamond within 3 months with no hassle... The Best Deal and Best Service in Town. AWESOME GUY!! AWESOME SALES TEAM!! Bought 2 cars from Mark Diamond within 3 months with no hassle... The Best Deal and Best Service in Town. AWESOME GUY!! AWESOME SALES TEAM!! More

Exceptional salesperson Brandon Williams. The service I received from Brandon William in December 2016 was the reason why I returned for another car. He knows his customers and does whatever i The service I received from Brandon William in December 2016 was the reason why I returned for another car. He knows his customers and does whatever it takes to help them. This was my second car purchased in less than six months. Brandon Williams is outstanding and really helped to make sure I was satisfied. Robert Pierce was super with the financial aspects, helping to make my purchase stress free. Based on my experience with these two individuals I would highly recommend this dealership to family and friends. More

My new Escape There was no high pressure. My salesman Omar was very polite and knowedgable. It was a pleasant experience. He showed a lot of concern when we could n There was no high pressure. My salesman Omar was very polite and knowedgable. It was a pleasant experience. He showed a lot of concern when we could not pick up the car at the scheduled time because of a problem that occurred when the car was being prepped. More

Exceptional service people Nice when service people remember your name. They always keep me updated on service requirements I'm not aware of which makes me feel confident I'm dr Nice when service people remember your name. They always keep me updated on service requirements I'm not aware of which makes me feel confident I'm driving a safe truck. When I needed tires they reviewed what other tire dealers were offering and matched the price which saved me time in making another service stop. More