Herb Chambers Ford of Braintree

Not your typical dealership My husband and I found a vehicle that we liked to replace our old conversion van. Not having the best experience with other dealerships, I didn't exp My husband and I found a vehicle that we liked to replace our old conversion van. Not having the best experience with other dealerships, I didn't expect what we got from Herb Chambers of Braintree. Frankie Santiago was a great help to us and everything we told him we wanted and needed he made happen. I would not hesitate to recommend him or Herb Chambers of Braintree for your next vehicle needs. More

Great Leasing Experience I leased a 2017 Ford Escape from Frankie Santiago and received the best service ever. He was patient and answered all of my questions without hesitati I leased a 2017 Ford Escape from Frankie Santiago and received the best service ever. He was patient and answered all of my questions without hesitation. I had never leased before so he explained the entire process to me and made sure I understood it all. He was extremely knowledgeable about all aspects of the vehicle and took the time to show me how everything worked. Not only will I lease my next vehicle from him in three years, but I will make sure anyone I know that needs a vehicle goes to see him. More

Great experience, not pushy, would recommend to anyone I recently purchased a 2014 Ford Explorer XLT from this dealership and would recommend them to anyone looking for a Ford. The team at Herb Chambers o I recently purchased a 2014 Ford Explorer XLT from this dealership and would recommend them to anyone looking for a Ford. The team at Herb Chambers of Braintree wasn't difficult or pushy, the way most car salesmen and dealers can be. They were great in showing me cars I was interested in rather than ones they are looking to get off the lot. Jason Arsenault and Kevin Norton were particularly helpful in walking me through the steps needed to get my paperwork finalized, going as far as calling my bank to help coordinate the paperwork between the two institutions. If I hear anyone is looking into buying a Ford, this is the first I would send them and the last place they'd need to go. More

Great service Benjamin Shiwala was very helpful and answered all of our questions throughout the buying process. We appreciated that he gave us all of the necessary Benjamin Shiwala was very helpful and answered all of our questions throughout the buying process. We appreciated that he gave us all of the necessary information to make the best purchase. I would recommend this dealership. More

HERB CHAMBERS FORD BRAINTREE MA PURCHASED A FORD EXPLORER FROM HERB CHAMBERS IN BRAINTREE. I NOTICED AFTER A FEW DAYS THE DOOR HAD SOME PAINT DAMAGE AND THE FRONT AXLE SEALS LEAKING. PURCHASED A FORD EXPLORER FROM HERB CHAMBERS IN BRAINTREE. I NOTICED AFTER A FEW DAYS THE DOOR HAD SOME PAINT DAMAGE AND THE FRONT AXLE SEALS LEAKING. IN SHORT I WENT BACK THINKING IT WOULD BE A FIGHT TO HAVE THE PAINT AND AXLE REPAIRED BUT IT WAS THE OPPOSITE. JUST PIVPED IT UP IT LOOKS AND DRIVES LIKE A NEW VEHICLE. THANK YOU RICH, BRENDAN AND HERB CHAMBERS BRAINTREE TEAM. ONLY REASON I DID NOT GIVE 5 STARS IS MY DRIVERS NEW FLOOR MATE HAS A LOT OF MUD WHEN I PICKED UP THE VEHICLE FROM SERVICE. P.S I WILL BE BACK FOR THE EDGE More

Lease of 2017 Ford Escape My wife and I leased another Escape from Lou Oliveira and are thrilled. We leased a 2014 Escape and had a great experience then so we returned to Lou My wife and I leased another Escape from Lou Oliveira and are thrilled. We leased a 2014 Escape and had a great experience then so we returned to Lou and on the telephone expressed that we wanted to stay with the same features and tire size as we have Winter tires, but we're thinking about a different color. When we arrived Lou showed us a white gold colored 2017 Escape with all the features we wanted; another home run for Lou Oliveira. We love it including the color. Kevin Norton Finance Manager did a great job and presented the Simonize Glass Coat System, which we had applied to our new vehicle. When we took delivery Lou had the vehicle registered, state inspected and LoJack installed; another home run for Lou! Scott Lewis, GM should be proud of his team including Dan Abate in Service who gave us exemplary service on our 2014 Escape and we look forward to his service of our 2017. More

Great, positive experience! Highly recommend! We had a very pleasant experience with Ben helping us to get a new Ford in a lease. He was very personable and made sure that he answered all of our q We had a very pleasant experience with Ben helping us to get a new Ford in a lease. He was very personable and made sure that he answered all of our questions. More

My sales person did a great job for us I highly recommend Benjamin. He is the main reason why we purchased our car from this dealership. He went above and beyond for us. Please ask him I highly recommend Benjamin. He is the main reason why we purchased our car from this dealership. He went above and beyond for us. Please ask him when you visit Braintree Ford. More

Great Customer and Car Service Dan is always helpful, professional, honest and friendly.He is very patient and listens to my concerns and questions and explains everything for me. I Dan is always helpful, professional, honest and friendly.He is very patient and listens to my concerns and questions and explains everything for me. It's a pleasure to come in for service. More

Mike Perkins - 2016 F150 XLT The highlight of my experience at Herb Chambers was working with Ben. He understood what I was looking for in a vehicle and my stance on the sales/pr The highlight of my experience at Herb Chambers was working with Ben. He understood what I was looking for in a vehicle and my stance on the sales/pricing negotiation process. While I felt at times that I was being pressured to agree to something I did not wish to agree to by others, Ben was understanding, polite, and professional throughout. Although there were some hiccups in the process, ultimately I got into a vehicle that I did not have to "settle" for at a price I felt was fair. I would definitely recommend seeking out Ben to anyone who was thinking of purchasing a vehicle at Herb Chambers. More