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Herb Chambers Ford of Braintree

Braintree, MA

Overview
Employees
Reviews
Vehicles
4.7
1,563 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,563 reviews

March 26, 2025

They did a great job keeping it simple. I knew what I wanted and they guided me expertly. We did almost the whole thing over text while I was working out of town. It was simple. Thanks fo More

by jtanner45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Clyde
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Mar 27, 2025 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience with Herb Chambers Ford of Braintree! We're glad to hear that our team made the process simple and efficient, even while you were out of town. Enjoy your new vehicle!

March 26, 2025

Staff was beyond helpful and professional and got me what I wanted With no hassle More

by william.lanergan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Baron
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Mar 27, 2025 -

Herb Chambers Ford of Braintree responded

William, we're happy to hear you had a great experience with our team here at Herb Chambers Ford of Braintree! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future!

March 25, 2025

Bobby was very helpful with finding the perfect car and getting me an excellent deal for my trade in. More

by nicole32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mena Gad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby
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Mar 26, 2025 -

Herb Chambers Ford of Braintree responded

Nicole, we're delighted to hear that Bobby was able to assist you in finding the perfect car and securing a great trade-in deal at Herb Chambers Ford of Braintree. Thank you for sharing your experience!

March 24, 2025

5 out of 5 review for the team at Herb Chambers Ford of Braintree based on their customer-first approach. I had the pleasure of working with a few particular team members ~ Clyde, Mina, Keith, and Youssef More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mena Gad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clyde Castro, Keith Jafri, Youssef Youssef
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Mar 25, 2025 -

Herb Chambers Ford of Braintree responded

Joe, we're delighted to hear that Clyde, Mina, Keith, and Youssef provided you with such a positive experience at Herb Chambers Ford of Braintree. Thank you for your recommendation and support! Enjoy driving your new vehicle!

March 23, 2025

Friendly, pleasant staff. Very accommodating to customers. Staff works quickly to minimize wait time on paperwork. Available for any questions. More

by gmdarrigo
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Nuvoli
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Mar 25, 2025 -

Herb Chambers Ford of Braintree responded

gmdarrigo, we're delighted to hear that our team at Herb Chambers Ford of Braintree provided you with a friendly and efficient experience. Thank you for sharing your feedback!

March 23, 2025

Super nice ! Great service. Would recommend highly! Great Customer service. In and out with no problems. More

by pmluvgolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel O'Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mena Gad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Rydings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Herb Chambers Ford of Braintree responded

We're delighted to hear you had a smooth and pleasant experience at Herb Chambers Ford of Braintree! Thank you for recommending us, and we look forward to serving you again in the future.

March 22, 2025

Very dissapointed in my visit to this dealership. They told me my work wasn't covered by warranty.I had to call ford directly to get my work covered More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Herb Chambers Ford of Braintree responded

Mike, I'm sorry to hear about the inconvenience you faced regarding your warranty coverage. We strive for clear communication and it's disappointing that we fell short here. If there's anything further you'd like to discuss or if I can assist in any way, please feel free to reach out. Thank you, Scott Lewis - General Manager - slewis@herbchambers.com

March 22, 2025

Bought 2 vehicles there and after warranty runs out wants to charge $260 to diagnose a problem.Will never go back again More

by Beaches1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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Mar 24, 2025 -

Herb Chambers Ford of Braintree responded

It's disappointing to hear about your experience with our diagnostic charges. We strive for transparency and value in all services. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Scott Lewis - General Manager - slewis@herbchambers.com

March 22, 2025

Dianne was wonderful! She went above and beyond to make sure I was satisfied with my car repairs. More

by darlene hines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dianne
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Mar 25, 2025 -

Herb Chambers Ford of Braintree responded

Darlene, we're happy to hear Dianne provided you with exceptional service during your recent visit here at Herb Chambers Ford of Braintree! Thanks so much for trusting us with your vehicle and please don't hesitate to reach out if we can be of service again in the future!

March 22, 2025

I can’t say enough about this dealership Herb Chambers Ford in Braintree. I’ve been buying and servicing my cars for almost 30 years. I can’t imagine going anywhere else. The service department istop-notc More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Herb Chambers Ford of Braintree responded

Jack, thank you for trusting the Herb Chambers Ford of Braintree team with your automotive needs! We're truly grateful for all of your support over the past 30 years and look forward to serving you for many more. Take care!

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