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Herb Chambers Ford of Braintree

Braintree, MA

4.7
1,565 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,565 reviews

May 31, 2018

Bought a new Ford Explorer I dealt with Frankie Santiago to puchase my new vehicle. He was courteous, knowledgeable, accommodating. He made buying a new vehicle a pleasure. Cant More

by Deb2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Santiago, Tony Torpes
Jun 01, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for your review. Glad you enjoyed working with Frankie- we look forward to working with you for years to come. -Scott Lewis, General Manager.

May 19, 2018

Trade in I came in to check the trade value of my car and was treated so well I ended up getting a new car! The staff was exceptional and always a pleasure to More

by Lapo23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvin
May 22, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for your review! Glad you enjoyed working with us! Happy miles- Scott Lewis, General Manager.

May 18, 2018

The BEST in New England! For the finest service and professionalism that simply cannot be found anywhere else in New England or at ANY other Ford Dealership, in my opinion, More

by mschickey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Digirolamo
May 22, 2018 -

Herb Chambers Ford of Braintree responded

Thank you so much for your kind words and compliments! That is extremely gratifying to hear! We appreciate your business! Best, Scott Lewis, General Manager

May 16, 2018

Best place to go for service. Why go anywhere else, they do it all here. Best of all there prices are tremendous! Even the waiting area is clean, inviting and has plenty of snacks More

by VLVAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Abate
May 22, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for such a great review! Happy to know that you were able to get comfortable while waiting! Best, Scott Lewis, General Manager.

May 16, 2018

Great service Finally they kept a guy in the service department who knows how to handle customers and service customers. Brian goes above and beyond for the custom More

by Curtis, E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
May 16, 2018 -

Herb Chambers Ford of Braintree responded

Happy to know that you received great service from Brian. He's a great member of our team! Thank you for your review- Scott Lewis, General Manager.

May 14, 2018

Wonderful experience Joel DiLillo sent me to Rich whom I did business with in the past then introduced to Frankie & Kevin they have my highest regards professionals More

by Joni54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie Santiago & Kevin Norton, Richard Trieber
May 14, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for your review! Happy to know you enjoyed working with our team. Best, Scott Lewis, General Manager.

May 12, 2018

Best service around! From the shuttle drivers to the cashier to the service advisors, these folks are helpful, courteous, and knowledgeable. The service advisors are stra More

by Marie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The 2 shuttle drivers were great!!, Andy Andrews
May 14, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for your review. It is always great to hear from returning customers who are continuously satisfied with the service they are getting. We always want our customers to leave happy, and come back again! We appreciate your business and look forward to servicing you again in the future. Best, Scott Lewis, General Manager.

May 11, 2018

Service on My new vehicle I just bought my vehicle two months ago and my tire pressure light has been on since I week after I brought home the car. I was concerned that the se More

by Julesturn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews
May 11, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for your review. Happy to know that Andy found the problem and provided you with timely service! Wishing you many happy miles, without a flat tire of course! Best, Scott Lewis, General Manager.

May 09, 2018

Customer service was wonderful! Very satisfied! The customer service was very nice. I was there for an oil change but he was able to schedule for recall service which save me a tri More

by sherrienguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Berman, Andy Andrews, Matthew Dow, Daniel Abate
May 09, 2018 -

Herb Chambers Ford of Braintree responded

Happy to know that you were satisfied with the service you received! We appreciate your business! Best, Scott Lewis, General Manager.

May 07, 2018

Ford Van I shopped on line and contacted Richard T. and then came to dealership and was met by Alvin P. both we very knowledgeable about the van and kept my More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvin Ponteen, Richard Trieber
May 08, 2018 -

Herb Chambers Ford of Braintree responded

Thanks for your review! Glad you had a positive experience with us! -Scott Lewis, General Manager.

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