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Herb Chambers Ford of Braintree

Braintree, MA

4.6
1,678 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,678 reviews

May 25, 2021

Omar was an incredibly helpful and attentive representative. He had a hard job as I wasn’t sure what I wanted at first but he put me in the perfect car for a great price. More

by dscibeck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Ananbeh
May 26, 2021 -

Herb Chambers Ford of Braintree responded

Congrats on the new car! We're glad Omar could help make it happen. He will be so happy to see your review, thank you!

May 20, 2021

This is one of the best dealerships around. They are patient, don’t push you to buy, and the prices are competitive. The service department takes care of you, and they treat all their clients like famil More

by KAB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris, Andy Andrews
May 21, 2021 -

Herb Chambers Ford of Braintree responded

We are honored to receive your support. Thank you! - Herb Chambers Ford of Braintree Team

May 20, 2021

Called and quickly/easily scheduled service appt. They fit me in promptly and conveniently. Brought my car and Aidan greeted me at the Service drive in. Confirmed my appt and reviewed service to be done. More

by ryand1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aidan
May 20, 2021 -

Herb Chambers Ford of Braintree responded

Ryan, we are so happy to hear that our team at Herb Chambers Ford of Braintree, especially Aiden, could do a great job for you! Thank you for your review, and we look forward to helping you out in the future, too!

May 19, 2021

Clean and professional, Antwan my service advisor was very knowledgeable and I had full confidence my truck was being cared for and that I was getting the very best service possible. More

by Matt G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwan Lawson , Jay Larkin
May 20, 2021 -

Herb Chambers Ford of Braintree responded

Matt, we are so happy to hear that you had such a pleasant experience at Herb Chambers Ford of Braintree! Thank you for trusting us to take great care of your truck!

May 10, 2021

Courteous and professional, explained everything.Enough Courteous and professional, explained everything. Enough is enough, this is all I need to say. Stop making the survey process so complicated by con More

by Ldrwarrior2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Larkin
May 11, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for your review! We greatly appreciate customer feedback, the 25-word minimum is set by DealerRater and not our dealership. We apologize for any inconvenience.

May 08, 2021

Patrick J was friendly,personable,and professional. He made an effort to look up a benefit that I had no idea I had. Also Patrick took the time to text me some information I had asked for that was not ava More

by David14124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick J
May 11, 2021 -

Herb Chambers Ford of Braintree responded

We're glad to hear Patrick went above and beyond for you on your visit to Herb Chambers Ford of Braintree! We look forward to your next visit!

May 08, 2021

Great communication and follow up on the 75K mile check up, a tire with a leak and other items they came up during the inspection. More

by John Fulginiti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Andrews
May 10, 2021 -

Herb Chambers Ford of Braintree responded

John, We’re delighted we could deliver an excellent experience! - Herb Chambers Ford of Braintree Team

May 07, 2021

Dealership did a good job repairing my vehicle. They had my Explorer a little longer than I’d preferred, however Patrick was very attentive and professional, and I’d go there again. More

by Michael Silva
Recommend Dealer
Yes
Employees Worked With
Patrick J
May 07, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for your feedback, Michael. We appreciate your patience and hope to have the opportunity to work with you again in the future.

May 03, 2021

Antwan was excellent from checking in until the job was finished. Very professional and kept you updated on what was happening. Told me how long it would be and they were done before the time stated. More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwan W, Jay Larkin
May 04, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for the awesome feedback, Mary! We're glad you had a great experience with Antwan and the team here at Herb Chambers Ford of Braintree and we hope to be of service to you again in the future. Take care!

May 01, 2021

my service writer Patrick Sullivan got me an expedited appointment and Constantly updated me on the process. I would recommend Herb Chambers to my friends. More

by Ed Gallagher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sullivan, Jay Larkin
May 03, 2021 -

Herb Chambers Ford of Braintree responded

Ed, We're so happy Patrick and our team helped get you in fast! Your rating and review mean a lot to us and we're happy to have you as our customer! See you next time! - Herb Chambers Ford of Braintree

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