Herb Chambers Ford of Braintree - Service Center

Easy booking and quick service. Service specialist was helpful and kept me informed of the status of my truck. Service specialist was helpful and kept me informed of the status of my truck. More

Spent $4k replacing water pump and belts. Wasn't working right after picking up. Brought it back 3 weeks later and wanted another $2k to fix. Was not very sympathetic and wouldn't work with m Wasn't working right after picking up. Brought it back 3 weeks later and wanted another $2k to fix. Was not very sympathetic and wouldn't work with me. Will not be back. Service agent would not answer his phone and would only text. Not professional. More

Derek was more than professional. The service was excellent. I highly recommend getting your vehicle serviced from the truck center. The service was excellent. I highly recommend getting your vehicle serviced from the truck center. More

Great service from Herb Chambers Ford. Cindy was fantastic from the time I dropped off my car until she checked me out later that day. Cindy was fantastic from the time I dropped off my car until she checked me out later that day. More

I frequent this service department and they usually have the work done in the timeframe mentioned. the work done in the timeframe mentioned. More

I always get good service when I bring my 2012 Focus here, and the service center staff are pleasant and easy to work with. They even got Ford to cover the replacement part needed! 🙂 here, and the service center staff are pleasant and easy to work with. They even got Ford to cover the replacement part needed! 🙂 More

Good quick service. Bought 2 cars here and they were serviced here too. They do have a shuttle/car service once you drop off your car, so you don’t have to wait, can go Bought 2 cars here and they were serviced here too. They do have a shuttle/car service once you drop off your car, so you don’t have to wait, can go shopping (mall is nearby), work, etc. friendly people More

They did an excellent job service my vehicle, include the requested items and 3 additional recommended maintenance items. All within a 2 hour windows. Great job. requested items and 3 additional recommended maintenance items. All within a 2 hour windows. Great job. More

Exceptional service. Have bought multiple cars here and would highly recommend. From sales to financial department, as well as service, all make for a very positive welco Have bought multiple cars here and would highly recommend. From sales to financial department, as well as service, all make for a very positive welcoming experience. More

My wife and I have been leasing and servicing our Ford Escapes since 2014 at Herb Chambers Ford. We have always received excellent service and Jack Nguyen is no exception. His pleasant professional mann Escapes since 2014 at Herb Chambers Ford. We have always received excellent service and Jack Nguyen is no exception. His pleasant professional manner and customer connection is most appreciated. He is obviously certified in the Motorist Assurance Program. He quickly identifies the problem explains the solution and gives a time requirement to complete the job. He has always exceeded his projection. The waiting room is pleasant with beverages and fresh apples to enjoy. There are always other happy Ford Customers which speed the wait time and you are on your way. More