Herb Chambers Ford of Braintree - Service Center

The work on my vehicle was done in a timely manner to my satisfaction.thanks satisfaction.thanks More

Thanks again for the great service . a very happy customer !!!! As always great product support . a very happy customer !!!! As always great product support . More

Drew, service adviser, addressed my needs, recalls, quickly and efficiently. He kept me updated on the status of the work and got me in and out quickly. quickly and efficiently. He kept me updated on the status of the work and got me in and out quickly. More

They have always done a great job when I’ve been there no matter the problem or just there for an oil change. matter the problem or just there for an oil change. More

Herb Chambers is a very good dealership with an excellent service department. The service department let's you know what is wrong with your vehicle and when it will be ready that is very important. service department. The service department let's you know what is wrong with your vehicle and when it will be ready that is very important. More

Was very quick getting our vehicle in to be looked at and diagnosed. And the part was in stock and repairs were made quick. Overall very happy with the service diagnosed. And the part was in stock and repairs were made quick. Overall very happy with the service More

Took too long to fixed my car and they didn’t mount the glove compartment back properly. And also Something was unplugged by the my feet that I had to plug it back. glove compartment back properly. And also Something was unplugged by the my feet that I had to plug it back. More

The service department is professional, knowledgeable about owner’s concerns and quick to find best possible solutions including pricing. Paul followed up and delivered about owner’s concerns and quick to find best possible solutions including pricing. Paul followed up and delivered More

Would have gone lower if I could have . Made an appointment to drop off my van for a transmission issue appointment was rescheduled the morning before I was supposed to drop it off for two Made an appointment to drop off my van for a transmission issue appointment was rescheduled the morning before I was supposed to drop it off for two weeks later. I drop my van off on the sixth after the two week delay where it just sat there with nothing goin on no call so I called them last Tuesday when I was told they needed 2 more days so I said no problem. Called back today the 18th the van still has not been looked at !! So needless to say I’m going to pick it up and will be taking it elsewhere. I find it entertaining that they were able to do the brakes for $845 and yet they couldn’t look at the transmission two weeks later which is what it was in there for the Steeler ship is a complete joke and I wouldn’t take a scooter here. I mean, if when I called last week, they just said it’s gonna be a couple of weeks that would’ve been one thing but they told me two days and then when I asked him to give me the vehicle back and put me on the list for the transmission technician, I was told ““ we have a lot of cars before you. I asked him when that was going to be looked at, and he said I cannot tell you that this is not the way to do business at all. I mean car dealerships are really in the tank. It’s so bad , needless to say, I have an appointment at another dealership and I just bought a new van hooray to me and I would’ve bought it from them if they were smart More

Friendly service department, make an appointment and be seen on time. Service completed and car returned as I left it. Will visit again. seen on time. Service completed and car returned as I left it. Will visit again. More