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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.7
912 Reviews

912 Reviews of Herb Chambers Ford of Braintree - Service Center

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July 11, 2025

Professional, friendly, clean,answer all my questions. Job done in reasonable amount time, well done. More

by Snake0255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy R
Jul 11, 2025 -

Herb Chambers Ford of Braintree responded

Thank you for rating us five stars! The team looks forward to working with you again! - Herb Chambers Ford of Braintree

July 11, 2025

Pleasant, timely and informative. Love my Maverick and they took very good care of it. Cindy kept me informed. Been an Herb Cambers customer for years!! More

by jinniew22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Regimbald
Jul 14, 2025 -

Herb Chambers Ford of Braintree responded

We are delighted to have you as a loyal customer! Thank you for choosing Herb Chambers Ford of Braintree and for sharing your great feedback about Cindy and the team! Safe travels in your Maverick!

July 10, 2025

Great service and qualified repairs, I have been bringing my truck there for years. Friendly & More

by robertlwaldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Herb Chambers Ford of Braintree responded

Robert, thank you for trusting the Herb Chambers Ford of Braintree team with the care of your truck! We appreciate your continued support and look forward to seeing you at your next visit!

July 05, 2025

They are always so helpful and friendly. I was so happy that Cindy was able to get me a ride back-and-forth from work since they had my car. I truly appreciate it. More

by okeefediane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Jul 07, 2025 -

Herb Chambers Ford of Braintree responded

It's fantastic to hear from you! Thank you for choosing Herb Chambers Ford of Braintree and for sharing your support. We look forward to working with you again down the road!

July 05, 2025

Cindy is the best! Professional and great communication. Would highly recommend for car service help! More

by Raptor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Herb Chambers Ford of Braintree responded

Thank you for your confidence in Cindy and the team! We appreciate your business and we hope to welcome you back to Herb Chambers Ford of Braintree in the future.

June 29, 2025

I have had a very pleasant experience purchasing my car 1.5 years ago and also with the service department. Most recently, yesterday, I had a very good experience with Cyndy! More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cyndy
Jun 30, 2025 -

Herb Chambers Ford of Braintree responded

John, we're delighted to hear about your positive experiences with both our sales and service teams at Herb Chambers Ford of Braintree. Cyndy will be thrilled to know she made a great impression on you! Thanks for sharing your feedback!

June 24, 2025

Cindy was really helpful in identifying what needed to be repaired on the car engine.. More

by Omar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Jun 25, 2025 -

Herb Chambers Ford of Braintree responded

Omar, we appreciate your shoutout to Cindy at Herb Chambers Ford of Braintree! Safe travels!

June 24, 2025

Courteous knowledgeable and nice people to work with regarding car issues. Keeps the customer updated on car issues More

by rhess60831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 25, 2025 -

Herb Chambers Ford of Braintree responded

Hi Hess! Thank you for sharing your experience with Herb Chambers Ford of Braintree! We're glad to hear our team kept you informed and provided courteous service. We appreciate your support!

June 21, 2025

Cindy at Herb Chambers service department in Braintree is the best. She is professional, courteous and has the ability to explain what’s happening to my truck and how long it’s going to take in ways that I u More

by Grayetta2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Jun 23, 2025 -

Herb Chambers Ford of Braintree responded

We're delighted to hear that Cindy has consistently provided you with such exceptional service at Herb Chambers Ford of Braintree. It's great to know she makes the process clear and trustworthy for you, ensuring a positive experience every time. Thank you for your continued trust in our team!

June 20, 2025

Individual attention. I was wisely advised against unnecessary service. I appreciate that I can use my preferred tech. More

by followinghim@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher (service advisor), Olex (tech)
Jun 20, 2025 -

Herb Chambers Ford of Braintree responded

We're delighted to hear that you received personalized attention and valuable advice at Herb Chambers Ford of Braintree. Thank you for sharing this feedback.