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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.7
914 Reviews
Call Service Center (781) 848-1350

914 Reviews of Herb Chambers Ford of Braintree - Service Center

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April 03, 2023

They are all very professional and efficient. Everything is explained so that customers are understanding. They are kind and caring. More

by Trrike01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel O'Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Martin
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Apr 05, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for the kind comments about our Herb Chambers Ford of Braintree team! It's our privilege to serve you and we look forward to doing so again in the future. Take care!

April 02, 2023

Always transparent with required service. Beats expectations in terms of expedited timing. Checks in during the service to raise any addl service required More

by Anthonybissanti82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for trusting the Herb Chambers Ford of Braintree team with your service needs! We appreciate your loyal business and look forward to your next visit!

March 28, 2023

Brother my 2022 Ford Explorer for first service. Asked Drew how long it would be. He stated an hour or so. My vehicle was completed in way less time. Excellent service and experience. More

by Brian
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Report | Print
Mar 30, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for the great review, Brian! We appreciate you trusting the Herb Chambers Ford of Braintree team with your Explorer and hope Drew & the crew can be of service again in the future. Take care!

March 28, 2023

Very helpful with my all me service needs, great customer service and transparency between the mechanics and customer. More

by Kick1649
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2023 -

Herb Chambers Ford of Braintree responded

Thanks for the five-star rating and kind words! We look forward to seeing you again! - Herb Chambers Ford of Braintree

March 22, 2023

Been doing business with them for many years. . great bunch of people. Highly recommend them they always take good care of me More

by Nancy.1717
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Digirolamo
Report | Print
Mar 24, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for being a Herb Chambers Ford of Braintree customer, Nancy! It's great to hear that our team continues to take such wonderful care of you and we look forward to seeing you next time!

March 22, 2023

Great experience. I brought my car in and the work I had done on it was completed very quickly. More

by gizz71183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden Cullinane , Drew Bailey
Report | Print
Mar 23, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for rating Herb Chambers Ford of Braintree five stars! We're so glad you had such a positive experience and look forward to seeing you again!

March 20, 2023

The service department is very efficient and very pleasant I would recommend them to everyone More

by xxxmichelle9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob sessine, Jay Larkin, Drew Bailey, Paul Martin, Adam Smith
Report | Print
Mar 22, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for visiting the Herb Chambers Ford of Braintree service team! We appreciate the kind review and hope to see you again in the future!

March 17, 2023

Easy online scheduling, quick intake and great service. Thanks for getting everything done so quickly. More

by Steve9895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for the positive feedback, Steve! It was our privilege to serve you and we hope we have the opportunity to do so again in the future! - The Herb Chambers Ford of Braintree Team

March 17, 2023

The staff were pleasant, professional and quite helpful. I would recommend this place to others and will return. More

by mgormley112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Bailey, Paul Martin
Report | Print
Mar 17, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for recommending our services! -Herb Chambers Ford of Braintree

March 16, 2023

He helped me make the best decisions to care for my car. He was pleasant & kind. Thank you More

by karengammon59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden
Report | Print
Mar 17, 2023 -

Herb Chambers Ford of Braintree responded

We appreciate you trusting us with your vehicle, Karen! Our team looks forward to seeing you again! Thank you! - Herb Chambers Ford of Braintree

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