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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.6
869 Reviews
Call Service Center (781) 848-1350

869 Reviews of Herb Chambers Ford of Braintree - Service Center

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January 08, 2022

Great service from Khoa. explained everything to me and got me in and out Quickly. outstanding service from a dealership that cares about their customers. Thanks again Khoa More

by kenney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa Nguyen
Report | Print
Jan 10, 2022 -

Herb Chambers Ford of Braintree responded

Thank you so much for the kind review - we'll make sure to share it with Khoa! Your business is very much appreciated by all of us here at Herb Chambers Ford of Braintree and we look forward to serving you again in the future!

January 07, 2022

Great customer service all around. They helped with all my issues and got my car working like new again! Highly satisfied. More

by Robert Pepen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa
Report | Print
Jan 10, 2022 -

Herb Chambers Ford of Braintree responded

We're so glad we could get your car working like new again, Robert! Thanks for taking the time to leave us a review and please don't hesitate to reach out if there's anything else we can assist you with! - The Herb Chambers Ford of Braintree Team

January 06, 2022

Great Service and Friendly Staff! Always have my F-250 and Escape Serviced there!! Thank You!! More

by waltfinch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Jan 07, 2022 -

Herb Chambers Ford of Braintree responded

We're glad to have you in the Herb Chambers Ford of Braintree family, Walt! Thank you for trusting us with your F-250 and Escape! We'll see you at your next appointment!

January 05, 2022

The service is great and quick. But the employees and the customer service is beyond reproach. The agent that help was so great I don't even have words to describe he was exceptional! More

by Waldob14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo D. Lautert
Report | Print
Jan 06, 2022 -

Herb Chambers Ford of Braintree responded

Wow, thank you so much for these kind comments about our team! Your business is greatly appreciated by all of us here at Herb Chambers Ford of Braintree and we hope we have the opportunity to serve you again in the future!

January 05, 2022

excellent service. great crew. clean shop. mechanics are very thorough and professional. they all need promotions More

by bphenry84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo D Lodert
Report | Print
Jan 06, 2022 -

Herb Chambers Ford of Braintree responded

It's great to hear we've made such a positive impression! Thank you for rating the Herb Chambers Ford of Braintree service team five stars!

January 05, 2022

Service was great as always, I called to advise my situation. Dropped off my vehicle, repaired in 2 days. Can not ask for better service than that. More

by figsy1017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo D, Jay Larkin
Report | Print
Jan 06, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the review! We appreciate you trusting Herb Chambers Ford of Braintree with your service needs and look forward to seeing you at your next visit!

January 04, 2022

I stopped in for an oil change without an appointment, I wasn’t sure if they could help me today but they quickly serviced my truck and got me back on the road. Thanks More

by kdmaaaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoi A. Nguyen
Report | Print
Jan 06, 2022 -

Herb Chambers Ford of Braintree responded

It was our pleasure to serve you! Thanks for visiting Herb Chambers Ford of Braintree and please don't hesitate to reach out if we can be of service again in the future!

December 30, 2021

Very helpful, provided email appointment confirmation. Provided support as described and resolved all issues. Will use their service, support again. More

by rogtex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa A. Nguyen, Jay Larkin
Report | Print
Dec 30, 2021 -

Herb Chambers Ford of Braintree responded

We are so pleased that Herb Chambers Ford of Braintree could earn your business! Thank you so much!

December 27, 2021

He was very helpful in explaining everything in detail to me. He was always checking in More

by Rpmalicia1997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa
Report | Print
Dec 29, 2021 -

Herb Chambers Ford of Braintree responded

Our team appreciates the shoutout! Thank you for trusting Herb Chambers Ford of Braintree with your vehicle!

December 25, 2021

Great dealership. All the employees are wonderful. Marcelo was great got job done fast and didn’t pull no punches. Told me what I needed how much and how long and was done on time. More

by Ableappliance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo D
Report | Print
Dec 28, 2021 -

Herb Chambers Ford of Braintree responded

We're happy Marcelo and our team gave you such excellent care during your visit! Thank you for trusting Herb Chambers Ford of Braintree with your vehicle!

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