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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.7
887 Reviews

887 Reviews of Herb Chambers Ford of Braintree - Service Center

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January 28, 2022

Awesome customer service always respectful . kinda . polite . called me right away when the car was done . great place More

by Adam81smith10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mena Gad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Digirolamo, Corey Casey, Jay Larkin
Feb 01, 2022 -

Herb Chambers Ford of Braintree responded

Thanks, Adam! We're so happy we could make this a five-star experience! We'll see you next time!

January 27, 2022

I was greeted by Khoa A. Very knowledgeable with excellent service. Thank You very much R.G. More

by robertgaide
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa A.
Jan 28, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to leave us a review! We appreciate your business and look forward to seeing you again next time here at Herb Chambers Ford of Braintree!

January 27, 2022

I've visited this dealership on several occasions. Each time the staff have been extremely pleasant and helpful. More

by cathyk1035
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Jan 28, 2022 -

Herb Chambers Ford of Braintree responded

Thank you, Cathy! We're glad the Herb Chambers Ford of Braintree team could make this such a positive experience!

January 27, 2022

Khoa was extremely pleasant, helpful, courteous and a great representative for your company! Give him a raise! More

by mitch948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Never met anyone else!
Jan 28, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the kind feedback - Khoa will be happy to hear it! We appreciate you coming to visit us here at Herb Chambers Ford of Braintree and hope to see you again next time!

January 25, 2022

Service writer Paul was excellent. Paul and the service team address my issues quickly and efficiently. Thank you! More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin in service department
Jan 26, 2022 -

Herb Chambers Ford of Braintree responded

It was our privilege to serve you! Thanks for visiting Herb Chambers Ford of Braintree. We look forward to seeing you next time!

January 24, 2022

Always an easy visit. Stopped in for an oil change and inspection and ended up having a recall repaired too that I hadn’t known about. Complete service that’s fast. More

by Ian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa A.
Jan 25, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for being a Herb Chambers Ford of Braintree customer, Ian! We appreciate your support and look forward to seeing you next time!

January 22, 2022

Me gusto mucho el servicio lo recomiendo mucho son excelentes yo solo allí llevaré mi carro arreglar More

by denisalemanlol5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Jay Larkin
Jan 25, 2022 -

Herb Chambers Ford of Braintree responded

¡Gracias por el tipo evaluación! ¡Esperamos su próxima visita! - Herb Chambers Ford of Braintree

January 21, 2022

Paul was very helpful and gave us great service. Called with all information Gary O’Brien More

by Patio51196
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews
Jan 21, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your review! We're so happy that Paul earned your 5-stars, Gary! We're looking forward to seeing you again at Herb Chambers Ford of Braintree!

January 20, 2022

I had an appointment and they took my car right on time. It was done in the time frame they said it would and they did a great job of explaining everything. More

by Jimmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo D
Jan 21, 2022 -

Herb Chambers Ford of Braintree responded

Thanks, Jimmy! We appreciate you trusting us to care for your beloved car! We look forward to providing the same level of five-star care next time! - Herb Chambers Ford of Braintree

January 20, 2022

Professional, listen to my issues and understood my concerns. A+ for the people in the service department. More

by Snake0255
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Larkin
Jan 21, 2022 -

Herb Chambers Ford of Braintree responded

This review means more to our team than you know! Thank you for being a loyal customer! - Herb Chambers Ford of Braintree

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