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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.7
887 Reviews

887 Reviews of Herb Chambers Ford of Braintree - Service Center

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January 06, 2022

Great Service and Friendly Staff! Always have my F-250 and Escape Serviced there!! Thank You!! More

by waltfinch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek
Jan 07, 2022 -

Herb Chambers Ford of Braintree responded

We're glad to have you in the Herb Chambers Ford of Braintree family, Walt! Thank you for trusting us with your F-250 and Escape! We'll see you at your next appointment!

January 05, 2022

The service is great and quick. But the employees and the customer service is beyond reproach. The agent that help was so great I don't even have words to describe he was exceptional! More

by Waldob14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo D. Lautert
Jan 06, 2022 -

Herb Chambers Ford of Braintree responded

Wow, thank you so much for these kind comments about our team! Your business is greatly appreciated by all of us here at Herb Chambers Ford of Braintree and we hope we have the opportunity to serve you again in the future!

January 05, 2022

excellent service. great crew. clean shop. mechanics are very thorough and professional. they all need promotions More

by bphenry84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo D Lodert
Jan 06, 2022 -

Herb Chambers Ford of Braintree responded

It's great to hear we've made such a positive impression! Thank you for rating the Herb Chambers Ford of Braintree service team five stars!

January 05, 2022

Service was great as always, I called to advise my situation. Dropped off my vehicle, repaired in 2 days. Can not ask for better service than that. More

by figsy1017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo D, Jay Larkin
Jan 06, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the review! We appreciate you trusting Herb Chambers Ford of Braintree with your service needs and look forward to seeing you at your next visit!

January 04, 2022

I stopped in for an oil change without an appointment, I wasn’t sure if they could help me today but they quickly serviced my truck and got me back on the road. Thanks More

by kdmaaaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoi A. Nguyen
Jan 06, 2022 -

Herb Chambers Ford of Braintree responded

It was our pleasure to serve you! Thanks for visiting Herb Chambers Ford of Braintree and please don't hesitate to reach out if we can be of service again in the future!

December 30, 2021

Very helpful, provided email appointment confirmation. Provided support as described and resolved all issues. Will use their service, support again. More

by rogtex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa A. Nguyen, Jay Larkin
Dec 30, 2021 -

Herb Chambers Ford of Braintree responded

We are so pleased that Herb Chambers Ford of Braintree could earn your business! Thank you so much!

December 27, 2021

He was very helpful in explaining everything in detail to me. He was always checking in More

by Rpmalicia1997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa
Dec 29, 2021 -

Herb Chambers Ford of Braintree responded

Our team appreciates the shoutout! Thank you for trusting Herb Chambers Ford of Braintree with your vehicle!

December 25, 2021

Great dealership. All the employees are wonderful. Marcelo was great got job done fast and didn’t pull no punches. Told me what I needed how much and how long and was done on time. More

by Ableappliance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo D
Dec 28, 2021 -

Herb Chambers Ford of Braintree responded

We're happy Marcelo and our team gave you such excellent care during your visit! Thank you for trusting Herb Chambers Ford of Braintree with your vehicle!

December 25, 2021

This is my third vehicle from Herb Chambers of Braintree. And have not had an issue that was not resolved in a fair and timely manner. They are always very accommodating and easy to deal with . More

by rpmulvey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Lockard , Andy Andrews, Richard Trieber, Jay Larkin
Dec 28, 2021 -

Herb Chambers Ford of Braintree responded

Thank you! It's great to hear that the Herb Chambers Ford of Braintree team has provided five-star care! We look forward to seeing you at your next appointment!

December 24, 2021

Christmas Eve morning my engine shut down. I had no hope of getting it repaired for Christmas. Had it towed to Herb Chambers. Four hours later much to my surprise I was driving home, repairs done. I thou More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep 5 stars
Dec 28, 2021 -

Herb Chambers Ford of Braintree responded

Kevin, We're so happy to hear our team could help you have a great Christmas with your vehicle all fixed up! We appreciate you being part of the Herb Chambers Ford of Braintree family and are grateful to you for the fantastic feedback! Thank you for leaving your review!

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