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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.7
913 Reviews

913 Reviews of Herb Chambers Ford of Braintree - Service Center

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January 04, 2022

I stopped in for an oil change without an appointment, I wasn’t sure if they could help me today but they quickly serviced my truck and got me back on the road. Thanks More

by kdmaaaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoi A. Nguyen
Jan 06, 2022 -

Herb Chambers Ford of Braintree responded

It was our pleasure to serve you! Thanks for visiting Herb Chambers Ford of Braintree and please don't hesitate to reach out if we can be of service again in the future!

December 30, 2021

Very helpful, provided email appointment confirmation. Provided support as described and resolved all issues. Will use their service, support again. More

by rogtex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa A. Nguyen, Jay Larkin
Dec 30, 2021 -

Herb Chambers Ford of Braintree responded

We are so pleased that Herb Chambers Ford of Braintree could earn your business! Thank you so much!

December 27, 2021

He was very helpful in explaining everything in detail to me. He was always checking in More

by Rpmalicia1997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa
Dec 29, 2021 -

Herb Chambers Ford of Braintree responded

Our team appreciates the shoutout! Thank you for trusting Herb Chambers Ford of Braintree with your vehicle!

December 25, 2021

Great dealership. All the employees are wonderful. Marcelo was great got job done fast and didn’t pull no punches. Told me what I needed how much and how long and was done on time. More

by Ableappliance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo D
Dec 28, 2021 -

Herb Chambers Ford of Braintree responded

We're happy Marcelo and our team gave you such excellent care during your visit! Thank you for trusting Herb Chambers Ford of Braintree with your vehicle!

December 25, 2021

This is my third vehicle from Herb Chambers of Braintree. And have not had an issue that was not resolved in a fair and timely manner. They are always very accommodating and easy to deal with . More

by rpmulvey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Lockard , Andy Andrews, Richard Trieber, Jay Larkin
Dec 28, 2021 -

Herb Chambers Ford of Braintree responded

Thank you! It's great to hear that the Herb Chambers Ford of Braintree team has provided five-star care! We look forward to seeing you at your next appointment!

December 24, 2021

Christmas Eve morning my engine shut down. I had no hope of getting it repaired for Christmas. Had it towed to Herb Chambers. Four hours later much to my surprise I was driving home, repairs done. I thou More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep 5 stars
Dec 28, 2021 -

Herb Chambers Ford of Braintree responded

Kevin, We're so happy to hear our team could help you have a great Christmas with your vehicle all fixed up! We appreciate you being part of the Herb Chambers Ford of Braintree family and are grateful to you for the fantastic feedback! Thank you for leaving your review!

December 23, 2021

They were very good at helping me understand the customer satisfaction program 21B10, 21N03, and 21N08 and how it works. Thanks for your patience, much appreciated ! More

by dennisjtinney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khoa A Nguyen
Dec 28, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for the wonderful review, Dennis! We were happy to walk you through all that the customer satisfaction program has to offer. Thank you for choosing Herb Chambers Ford of Braintree!

December 18, 2021

👍🏻👍🏻👍🏻👍🏻👍🏻 The Works Oil Change service was excellent. The work was done quickly and I was contacted when my car was ready. More

by Wjb
Recommend Dealer
Yes
Employees Worked With
Marcelo Lautert
Dec 20, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for your review! We look forward to seeing you next time! -Herb Chambers Ford of Braintree

December 17, 2021

Service shop quickly and helpfully took care of my urgent request! Thanks for the speedy and great service! More

by beep-03curling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa, Jay Larkin
Dec 20, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your review! We appreciate you as a customer, and hope you choose our team for all automotive needs! See you next time at Herb Chambers Ford of Braintree!

December 17, 2021

They sold me a truck and they are periodically servicing it. No problems do far. Nothing else matters. More

by ctraina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Larkin
Dec 20, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for trusting the Herb Chambers Ford of Braintree team with your automotive needs! We're grateful for your support and look forward to your next visit!

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