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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.7
887 Reviews

887 Reviews of Herb Chambers Ford of Braintree - Service Center

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November 19, 2021

I received excellent customer service from DJ very friendly. I usually go to Norwood, not anymore! More

by dayle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ
Nov 19, 2021 -

Herb Chambers Ford of Braintree responded

Hi Dayle, thank you for choosing Herb Chambers Ford of Braintree! We're so happy that DJ earned your 5-stars!

November 16, 2021

Great service was provided in a timely manner. Appreciated the communication as I waited for the work to be finished. More

by User125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Nov 17, 2021 -

Herb Chambers Ford of Braintree responded

Thanks for the positive feedback! We appreciate you trusting Herb Chambers Ford of Braintree with your business and hope to see you again next time!

November 16, 2021

Everyone was very friendly.Service was quick and Everyone was very friendly. Service was quick and thorough. In and out in an hour. More

by Clorise2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aidan, Jay Larkin
Nov 17, 2021 -

Herb Chambers Ford of Braintree responded

Thanks for reviewing Herb Chambers Ford of Braintree! We appreciate your positive feedback and hope you'll be visiting us again in the future!

November 15, 2021

Rating is for ServiceProfessional- Clean waiting area. Rating is for Service Professional- Clean waiting area. But TV blaring news non stop has to go. It would be nice to have a quiet area away from that More

by Dontsendmeanyothercrap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Larkin
November 15, 2021

Paul Was clear in communication what was needed to be Paul Was clear in communication what was needed to be done in repair ( PROFESSIONAL ) I HAD ALREADY DONE MY HOMEWORK of what was needed and process More

by jayo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Jay Larkin
Nov 16, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for the positive feedback! It means a lot to hear that you're happy and we hope we have the opportunity to serve you again in the future! - The Herb Chambers Ford of Braintree Team

November 14, 2021

It was easy to make an appointment AND get reminders in advance. My tech was very friendly, efficient, reviewed all my maintenance requests, All the work was done to my satisfaction. More

by rjdizi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo D
Nov 16, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for the wonderful feedback! We appreciate you trusting Herb Chambers Ford of Braintree with your vehicle's service needs and we hope to see you again next time!

Nov 16, 2021 -

rjdizi responded

Your service Dept personnel are very thorough, efficient, & professional.

November 13, 2021

Staff are always friendly and kind. Marcelo was great most recently. I will definitely be back for my next oil change. More

by jmarnik1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo
Nov 15, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for these wonderful comments about our team! We appreciate your business and look forward to your next visit with us here at Herb Chambers Ford of Braintree!

Nov 19, 2021 -

jmarnik1 responded

I recently go my tire repaired on 11/8/21 and I never received an email to write my review. I am wondering why?

November 12, 2021

I could not be happier with the service I received. From the minute Destiny answered the phone to help make the appointment and the communication and handling of my car by Jack Nguyen it has been an absolut More

by Joyandfree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
Nov 15, 2021 -

Herb Chambers Ford of Braintree responded

Thank you so much for the kind review! We're honored to welcome you to the Herb Chambers Ford of Braintree family and look forward to your next visit with us. Take care and thanks again!

November 12, 2021

Good Afternoon We have been long time customers at this Good Afternoon We have been long time customers at this dealership and the service department maintained its excellent standard of dependable workma More

by robertttoma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Jay Larkin
Nov 15, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for your loyal business! We're honored to have you as a part of the Herb Chambers Ford of Braintree family and we're thrilled to hear that our team continues to provide you with excellent service. Take care and we'll see you next time!

November 08, 2021

Service is always prompt, friendly, and understanding. Work is affordable for a dealership and I never feel taken advantage of. More

by Eewoyden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Jay Larkin
Nov 09, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience working with our team at Herb Chambers Ford of Braintree! We look forward to your return!

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