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Herb Chambers Ford of Westborough

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.8
1,111 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,111 reviews

February 18, 2025

Ease of appointment & time we're convenient. Anthony the service rep remembered me from the last service appointment. As always he was professional, knowledgeable. He explained what was being More

by HowardFWhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for sharing your experience with us! We're delighted to hear that Anthony provided professional and knowledgeable service at Herb Chambers Ford of Westborough. We appreciate your kind words and look forward to assisting you again in the future!

February 11, 2025

Brandon was very nice and accommodating ! Always a pleasure having Ford Westborough service my car More

by deborahbasile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
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Feb 12, 2025 -

Herb Chambers Ford of Westborough responded

Hi Deborah, we're glad to hear Brandon provided great service and thrilled to know you always have a pleasant experience with Herb Chambers Ford of Westborough. We look forward to serving you again! Safe travels!

February 10, 2025

Service department was exceptional. Received vehicle back in time outlined. Customer service was outstanding. Job well done. More

by eileen3777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony - Service
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Feb 10, 2025 -

Herb Chambers Ford of Westborough responded

Hi Eileen, thank you for sharing your experience with the service department at Herb Chambers Ford of Westborough! We're delighted to hear that everything was completed on time and met your expectations. We appreciate your support! Safe travels!

February 08, 2025

Best customer service by far. I must say agent was professional, effective and attentive. I would recommend this service agent and dealership above all. It’s the reason I drive a More

by mrperez41385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Feb 10, 2025 -

Herb Chambers Ford of Westborough responded

Hi Mr. Perez1 Thank you for the fantastic feedback! We're delighted to hear that our service agent from our team at Herb Chambers Ford of Westborough provided such exceptional service. We appreciate your recommendation and are proud to be your choice for all things Ford.

February 07, 2025

Great service department. Very flexible in getting service times quickly, and wonderful followup & general knowledge and courtesy More

by Damien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Malloy
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Feb 08, 2025 -

Herb Chambers Ford of Westborough responded

Hi Damien! We're delighted to hear that our service department at Herb Chambers Ford of Westborough met your expectations with flexibility and courtesy. Thank you for the positive feedback!

February 06, 2025

The service was excellent and Anthony did a great job keeping me updated!! Highly recommended! More

by Harold.reisman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Feb 07, 2025 -

Herb Chambers Ford of Westborough responded

Harold, we're happy to hear Anthony & the team provided excellent service during your recent visit here at Herb Chambers Ford of Westborough! Thanks so much for your support and please don't hesitate to reach out if we can assist you again in the future!

February 01, 2025

Work was done on time and we’ll, Fair price as was advertised. I will have future work done there as well. More

by Eyedoctim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Feb 03, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for sharing your experience with Herb Chambers Ford of Westborough! We're pleased to hear that the work was completed on time and at a fair price. We look forward to assisting you with any future needs!

January 30, 2025

10/10 service. Thanks to Brandon for such a great experience. I'll be back for any service needs & when I need a new car. More

by ben.m.giust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Santos
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Jan 31, 2025 -

Herb Chambers Ford of Westborough responded

Ben, we're delighted to hear that Brandon provided you with a top-notch experience at Herb Chambers Ford of Westborough! We look forward to assisting you with any future service needs and helping when it's time for your next car!

January 29, 2025

It was smooth process. Staff was professional and helpful. Paul was very good to work with, knowledgeable and relatable. More

by mistyred77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renel Plymouth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that Paul and the team at Herb Chambers Ford of Westborough made your experience smooth and professional. Thank you for sharing this feedback!

January 29, 2025

Great experience with knowledgeable and responsive staff. They were flexible and accommodating in a speedy process with great pricing. More

by Akeyes127
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Lewis
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Jan 29, 2025 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that you had a great experience with our team at Herb Chambers Ford of Westborough! It's wonderful to know the staff was knowledgeable and accommodating. Thank you for choosing us and enjoy your new vehicle!

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