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Herb Chambers Ford of Westborough
Westborough, MA
1,086 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,086 reviews
August 16, 2025
I never shop anywhere for new cars or trucks other than the Herb Chambers organizations. The Herb Chambers Ford in Westborough MA is well managed, great Staff in both Sales and Service. No xx - just honest the Herb Chambers organizations. The Herb Chambers Ford in Westborough MA is well managed, great Staff in both Sales and Service. No xx - just honesty and great support. More
by Wgc11hc
August 08, 2025
The communication with the service department was wonderful. They let me know that I needed a battery and replaced it. wonderful. They let me know that I needed a battery and replaced it. More
by Memaw
August 07, 2025
The salesman Paul Scannell was the best I have ever worked with. No pressure, answered every question. The finance, paperwork people were great as well. I WILL recommend Paul Scannell to family and fri worked with. No pressure, answered every question. The finance, paperwork people were great as well. I WILL recommend Paul Scannell to family and friends. I have another car survived at Herb Chambers Lincoln in Norwood, MA. Great people and experience there as well More
by Jed Toohey
August 02, 2025
This herb chambers ford has been excellent in service and good in sales i have purchased two vehicles with them and have done most of my maintenance with them with no problems good in sales i have purchased two vehicles with them and have done most of my maintenance with them with no problems More
by simmelect
Employees Worked With
July 30, 2025
Diagnostic test done and fully explained by service tech. Gave me estimates, insights, and options. I found this to be extremely helpful in my making a decision that best suited my needs. Thank you HC FORd Gave me estimates, insights, and options. I found this to be extremely helpful in my making a decision that best suited my needs. Thank you HC FORd Westboro. Steve More
by Stevel
Employees Worked With
Anthony
July 18, 2025
Had issue with sunroof weather strip and was fixed by service manager Anthony in a matter of minutes. service manager Anthony in a matter of minutes. More
by cklu3
July 18, 2025
It was great that they were able to come to my home to replace the steering bushings that were on recall. It was a short, convenient way to get this job done. replace the steering bushings that were on recall. It was a short, convenient way to get this job done. More
by Karenallen2006
Employees Worked With
Nick and Cameron
July 18, 2025
Luke was very welcoming and kind. He offered me a ride home even before I could ask for one.The car is driving well .so far all looks good. He offered me a ride home even before I could ask for one.The car is driving well .so far all looks good. More
by gladysmungura
Employees Worked With
Luke
July 13, 2025
Freddy represented your Dealership very professionally. As far as trying to call, it was very difficult to immediately get a salesperson. When I first tried to call about the car, the sales dept phone rang As far as trying to call, it was very difficult to immediately get a salesperson. When I first tried to call about the car, the sales dept phone rang so much, I had to hang up and dial the local number. I got the operator who put me on to sales and again the phone ran a long time then Courtney picked up and spoke. I was about to go to another dealership. So I give you phone contact a 2. More
by moyamitchell
Employees Worked With
Freddy
