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Herb Chambers Ford of Westborough
Westborough, MA
1,041 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,041 reviews
January 25, 2023
My car went in for a couple recalls. I interacted only with Luke, seated at the front desk of the service department. Luke is fantastic. He greeted me warmly and kept me updated while be I interacted only with Luke, seated at the front desk of the service department. Luke is fantastic. He greeted me warmly and kept me updated while being professional, courteous, and informative. It has to be one of the best experiences at a dealership and they didn't even get some of the parts on time to do the service (I needed to come back again a few days after my initial appointment). Luke took ownership of the situation and I left the dealership grateful for having the opportunity to meet him. A true asset and I forsee big things in Luke's future. More
by mcraig328
Employees Worked With
Luke
January 18, 2023
I dropped my car off due to a recall. They quickly fixed it. The service staff were great. They quickly fixed it. The service staff were great. More
by Barbara
December 30, 2022
The best thing Herb Chambers has ever done is hire Matthew Mendes, he is simply a dream to work with. Thank you Herb Chambers Ford of West borough and thank you Matthew!!! Matthew Mendes, he is simply a dream to work with. Thank you Herb Chambers Ford of West borough and thank you Matthew!!! More
by David Harackiewicz
Employees Worked With
Matthew Mendes
December 30, 2022
Awesome dealership I’ve bought all my cars thru Herbs Chambers excellent service and Anthony was great !! Chambers excellent service and Anthony was great !! More
by Bev leverone
December 29, 2022
Dealing with call center stinks. Prefer to make appointments directly with service techs. I feel I was overcharged a lot for what I was done Prefer to make appointments directly with service techs. I feel I was overcharged a lot for what I was done More
by Lskala
Employees Worked With
Luke
December 27, 2022
The service was quick and efficient. They were through in waking me through what was fixed, and I was advised about service I might need at my next visit. They were through in waking me through what was fixed, and I was advised about service I might need at my next visit. More
by Mark
Employees Worked With
Luke
December 23, 2022
I was very pleased with my salesman Manny. I told him what I was looking for and what I was willing to pay. After our negotiations I finally came to terms, which was very reasonable. There was I told him what I was looking for and what I was willing to pay. After our negotiations I finally came to terms, which was very reasonable. There was no pressure from them and it was a pleasure doing business with them More
by Wtortor
Employees Worked With
Matthew Mendes
