Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers Ford of Westborough
Westborough, MA
1,040 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,040 reviews
October 21, 2022
I called this dealership about a particular car I'd seen on the maker's website, which they had in stock. Said I'd be in at some point. Was spammed with return calls and texts for days. Finally was able on the maker's website, which they had in stock. Said I'd be in at some point. Was spammed with return calls and texts for days. Finally was able to stop in to see it, was "helped" by an incredibly unfriendly rep who, besides being unfriendly and to be honest, rather offensive, could not answer even basic questions about the actual car. When I noticed and commented that the dealership had added a FIFTY PERCENT MARKUP to the MSRP, he simply smirked and said someone would buy it. Could have bought this vehicle, cash, on the spot. Instead, be assured I will NEVER purchase a vehicle from any Herb Chambers after that experience. More
by shv
Employees Worked With
October 19, 2022
Been a customer at Herb Chambers Ford of Westboro for many years. Great service and very pleasant. many years. Great service and very pleasant. More
by cindyj1589
October 19, 2022
I arrived at the scheduled time and was met by Luke who immediately took care of me. Called me when my vehicle was ready. Vehicle was washed and vacuumed. Can’t beat the service at that dealership!! immediately took care of me. Called me when my vehicle was ready. Vehicle was washed and vacuumed. Can’t beat the service at that dealership!! More
by Frank C
Employees Worked With
Luke Malloy
October 15, 2022
Rick followed up on all my issues in a timely and honorable manner service department was great honorable manner service department was great More
by Jquinnconst
Employees Worked With
October 13, 2022
This was my first time at this dealership. I found everyone to be very friendly and professional. I was there for a recall which was taken care of in the time frame I was given. I will be usin I found everyone to be very friendly and professional. I was there for a recall which was taken care of in the time frame I was given. I will be using this dealership again. More
by Kathy D
September 23, 2022
So far so good, their hospitality was so good,and the service was so quick,thanks so so much,hoped the break fluid, the transmission oil are checked and top up. service was so quick,thanks so so much,hoped the break fluid, the transmission oil are checked and top up. More
by sovereignlaryea
September 13, 2022
Best Dealership experience I have ever had, The service team is polite , professional and most importantly honest. They got me in for service with a very short notice when other dealerships said th service team is polite , professional and most importantly honest. They got me in for service with a very short notice when other dealerships said they were booked up . Keep up the great work ! More
by Rmay
Employees Worked With
Luke
