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Herb Chambers Ford of Westborough

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.9
1,113 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,113 reviews

September 12, 2025

Brandon was very professional. He explained the process and asked if Herb Chambers could complete the recall. The entire process was 1 1/2 hours. He even cashed me out. More

by martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Sep 12, 2025 -

Herb Chambers Ford of Westborough responded

Martin, thank you for choosing Herb Chambers Ford of Westborough and sharing your experience working with Brandon! We appreciate your business and feedback. See you next time!

September 12, 2025

Brandon was amazing. He was very professional, He also helped me put the soft top windows back on my Bronco. More

by animanolakos
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2025 -

Herb Chambers Ford of Westborough responded

We’re happy to hear Brandon provided such a helpful experience! Thank you for choosing Herb Chambers Ford of Westborough and for sharing your feedback. See you next time!

August 29, 2025

Excellent service department good work and good prices been going there for some time will be again More

by jcroft27
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
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Sep 02, 2025 -

Herb Chambers Ford of Westborough responded

Thanks for the stellar review! Looking forward to your next visit! - Herb Chambers Ford of Westborough

August 22, 2025

Always a good experience. Courteous and communicative, very knowledgeable. Best Ford service around. Highly recommend. More

by j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for your recommendation and praise of our team! We hope to see you again at Herb Chambers Ford of Westborough! Safe travels ahead!

August 20, 2025

Very pleasant experience from start to finish :) Diagnosed quickly and repaired way faster then expected. This was my daughter's car at college and I live out of state. Luke was compassionate and un More

by J. Wells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke in service 5 stars
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Aug 20, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for trusting us with your daughter's car! We’re so grateful to hear Luke made the experience seamless and reassuring. We’re always here to help at Herb Chambers Ford of Westborough!

August 20, 2025

My experience with Miguel Silva & his team was fantastic. It was a first class experience from start to finish. More

by timmykay22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Malloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renel Plymouth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for choosing Herb Chambers Ford of Westborough, and for sharing your experience with Miguel and the team! We look forward to seeing you next time. Safe travels ahead!

August 16, 2025

I had a great experience at Westborough Ford. The service was great and I would recommend them highly. More

by Dfshea4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for recommending Herb Chambers Ford of Westborough! We appreciate your support and look forward to seeing you next time! Safe travels!

August 16, 2025

I never shop anywhere for new cars or trucks other than the Herb Chambers organizations. The Herb Chambers Ford in Westborough MA is well managed, great Staff in both Sales and Service. No xx - just honest More

by Wgc11hc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renel Plymouth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for your trust in our team at Herb Chambers Ford of Westborough! We're happy to hear you always have excellent experiences with our sales and service teams. Safe travels ahead!

August 14, 2025

Easy to make and appointment and perform drop off. Status of the service was communicated quickly and clearly. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Aug 15, 2025 -

Herb Chambers Ford of Westborough responded

Ron, we are thrilled to hear the process was smooth and communication was clear at Herb Chambers Ford of Westborough. We look forward to assisting you in the future! Safe travels!

August 08, 2025

The communication with the service department was wonderful. They let me know that I needed a battery and replaced it. More

by Memaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for highlighting the team’s excellent communication and professionalism, Memaw! We’re happy you could count on us at Herb Chambers Ford of Westborough Service Center. See you next time!

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