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Herb Chambers Ford of Westborough
Westborough, MA
1,037 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,037 reviews
September 15, 2021
Everyone is super nice and helpful. The work they do is efficient and professional. I highly recommend them for all your auto needs. efficient and professional. I highly recommend them for all your auto needs. More
by harvestva
Employees Worked With
September 15, 2021
Good service- did exactly what they said they would do on time- feel satisfied- will recommend on time- feel satisfied- will recommend More
by Explorer buyer
Employees Worked With
September 14, 2021
I am very satisfied with the latest service by the Ford dealership at West boughoro, MA. dealership at West boughoro, MA. More
by yhfwang
September 13, 2021
Tony the service representative took excellent care by listening and understanding my problem with my car. Tony explained in detail what kind of service my car needed. When the car was repaired, Tony went listening and understanding my problem with my car. Tony explained in detail what kind of service my car needed. When the car was repaired, Tony went over all the repair details. Tony knows his job and does this extremely professional which makes him above reproach. More
by Deputy
Employees Worked With
Tony
September 12, 2021
Very good service. Timely and professional I like the washing of car. Also the low pressure is good also. I will rerun also. Thank you washing of car. Also the low pressure is good also. I will rerun also. Thank you More
by Brad.newman3
September 07, 2021
Great place nothing but the best people from service to sales! Heather in service is the best.Always pleasant professional and thorough! Service is timely and complete excellent all around sales! Heather in service is the best.Always pleasant professional and thorough! Service is timely and complete excellent all around More
by carla&pete
September 07, 2021
Service advisor was extremely thorough and listened to the issues we had with the vehicle. Outlined everything we would need for the vehicle and were not pushy about getting it done. Knowing how busy thei the issues we had with the vehicle. Outlined everything we would need for the vehicle and were not pushy about getting it done. Knowing how busy their shop was, the turn around was still very fast. Highlight recommend. Heather with the service department was outstanding through the entire process. More
by Edward.leja
Employees Worked With
Heather
September 02, 2021
quick reliable service. east appointment made app and online. Service department personnel were friendly and welcoming. will be getting my service done here from now on. online. Service department personnel were friendly and welcoming. will be getting my service done here from now on. More
by scott.helle5809
Employees Worked With
heather
September 01, 2021
They managed to squeeze my car repair in, treated me well. Rick was very patient with my questions/concerns, even taking the car for a quick test drive. Thank You well. Rick was very patient with my questions/concerns, even taking the car for a quick test drive. Thank You More
by Bogie
Employees Worked With
August 30, 2021
Excellent dealership. We bought our last three cars there. The service department is outstanding! My recent visit was a great experience thanks to fantastic customer service from service advisor Tony D there. The service department is outstanding! My recent visit was a great experience thanks to fantastic customer service from service advisor Tony Derenthal. His hands on approach and keeping us informed every step of the way is so rare these days! More
by george_elmore58
Employees Worked With
Tony Derenthal
