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Herb Chambers Ford of Westborough
Westborough, MA
1,058 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,058 reviews
June 23, 2021
My experience at Herb Chambers Ford of westborough was a 10/10. Jay Gonzalez went above and beyond to help me and my father out. Not just Jay but everyone was extremely kind and helpful at Herb Chambers For 10/10. Jay Gonzalez went above and beyond to help me and my father out. Not just Jay but everyone was extremely kind and helpful at Herb Chambers Ford. Thank you again! More
by M.nicole
June 19, 2021
Jay was the best salesman you could ask for in buying a new or used car. We found him to be personable and professional throughout the process of our purchase. He was attentive and responsive to any questi new or used car. We found him to be personable and professional throughout the process of our purchase. He was attentive and responsive to any questions or concerns that arose, making the process of decision-making easier and enjoyable. From beginning to end our time spent selecting, test driving, and completing the paperwork for our Explorer was a pleasure. We highly recommend Jay! And, we have already referred to him at Herb Chambers in Wedtborough. More
by Mary
June 18, 2021
Amazing customer service!!! Superior knowledge of the product…and I’ll never buy another car elsewhere. Being a single senior all my questions and needs were met… product…and I’ll never buy another car elsewhere. Being a single senior all my questions and needs were met… More
by Gregory
June 17, 2021
Fast friendly service, definitely recommend. Fastest oil change ever, and the wait wasn’t too long. They also have a car wash that most places don’t have change ever, and the wait wasn’t too long. They also have a car wash that most places don’t have More
by Ny901
Employees Worked With
Kiiara
June 17, 2021
The recent service of our 2016 Edge Titanium at Herb Chambers in Westborough was as perfect as any vehicle service visit I can recall, and consistent with prior experience at this dealership. Tiara exce Chambers in Westborough was as perfect as any vehicle service visit I can recall, and consistent with prior experience at this dealership. Tiara exceeded my expectations by facilitating the completion of a recall procedure, in addition to the services scheduled on the visit. We were able to pickup our car earlier than expected, and the price was as quoted to the penny. The service staff is professional and very courteous. The vibe is very calm and pleasant and the facilities very clean and pleasant. More
by TR Koehler
June 15, 2021
Marie Hamilton is a great seller. She is very helpful, friendly, and very kind. She knows what she is doing. She is an overall great worker. I couldn’t thank her enough. I am very happy with my new truck. friendly, and very kind. She knows what she is doing. She is an overall great worker. I couldn’t thank her enough. I am very happy with my new truck. More
by Derek
Employees Worked With
June 12, 2021
Herb Chambers Ford in Westborough Ma is a great dealership to purchase a new or used vehicle. I have been a customer since 1999 and have always been happy dealership to purchase a new or used vehicle. I have been a customer since 1999 and have always been happy More
by djf92869
Employees Worked With
Heather
June 09, 2021
On 5/24/2021, I Went for my 2015 Ford Edge factory recall which was done. I was told that it needed a new battery and they can get me one for $85, and was given jump start. Since then nothing happend. recall which was done. I was told that it needed a new battery and they can get me one for $85, and was given jump start. Since then nothing happend. Took the Edge to other place and was told the battery is good. They did same last year for my 2013 Focus, took it Franklin Ford and was told the service was not needed. This is like “pennies and Dimes store”. I just went there because it’s closer to my house. Wondering if they ever done recall service to my Edge More
by jays400
Employees Worked With
Other Employees :
Wendy Lizotte, Taylor Donabedian
