Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Herb Chambers Ford of Westborough

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.7
937 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
Contact Dealership
View Awards

310 Turnpike Rd, Rte. 9

Westborough, MA

01581

Directions

By Type

Showing 937 reviews

January 26, 2024

Great service as always my prefer dealership in New England. Highly recommend it to all my friends, family and you! More

by mvazquez508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

Herb Chambers Ford of Westborough responded

We're delighted to be your preferred dealership in New England! Thanks for recommending Herb Chambers Ford of Westborough, we appreciate the support and look forward to serving you again.

Helpful
January 25, 2024

I reached out to Jason Lehner and received a quick response to all my questions and his friendly helpful attitude made the process a breeze. When I got to the dealership Fred met me and went over all More

by rontroie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Lehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Daher Sales Consultant
Report | Print
Jan 26, 2024 -

Herb Chambers Ford of Westborough responded

We're delighted to know that Jason, Fred and Ozzy made your experience at Herb Chambers Ford of Westborough a pleasant one! It's great to hear our team was able to assist you efficiently. We appreciate the positive feedback and look forward to serving you again in the future!

Helpful
January 19, 2024

Anthony and his service team provide wonderful service and communication throughout the process.We will definitely be back More

by jraggle
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Jan 23, 2024 -

Herb Chambers Ford of Westborough responded

It's great to know that Anthony and our service team at Herb Chambers Ford of Westborough provided you with excellent communication throughout your visit. We look forward to seeing you again!

Helpful
January 16, 2024

Works with you every step of the way. No pressure tactics. Very dependable and helpful More

by Gwen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Report | Print
Jan 17, 2024 -

Herb Chambers Ford of Westborough responded

Hi Gwen! Thank you for your kind words! We truly appreciate your feedback and are delighted to hear that you had a positive experience working with us at Herb Chambers Ford of Westborough. Our team is committed to providing excellent service and ensuring that our customers feel supported every step of the way.

Helpful
January 11, 2024

My car was serviced today, and I am totally satisfied. Luke Malloy saw to it that everything was done that I requested, and done in a timely fashion. This is no surprise to me as Luke has provided except More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Malloy
Report | Print
Jan 11, 2024 -

Herb Chambers Ford of Westborough responded

Mike, we're delighted to know that Luke provided you with exceptional service at Herb Chambers Ford of Westborough. We appreciate your kind words and will be sure to pass them along!

Helpful
January 09, 2024

Always service my vehicle there excellent service your experience satisfaction is number 1 to them Rick Gadway service manager very helpful to me and that's important today grateful thank you Rick see More

by jcroft27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2024 -

Herb Chambers Ford of Westborough responded

Thank you for trusting Rick & the Herb Chambers Ford of Westborough team with your vehicle's service needs! We're grateful for your continued support and look forward to seeing you at your next visit!

Helpful
January 02, 2024

Genuinely cared about customer needs and actively worked to make my situation doable. Keep up the sincere efforts! More

by Nathan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Daher, Ozzy
Report | Print
Jan 02, 2024 -

Herb Chambers Ford of Westborough responded

Nathan, we appreciate your feedback! Our team at Herb Chambers Ford of Westborough always strives to meet our customers' needs. Thanks for recognizing their efforts!

Helpful
December 29, 2023

The service department at Herb Chambers Ford in Westborough is outstanding.. The quality of their work and customer service continues to be great. Luke (service rep) continues to go above and beyi More

by TomR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Report | Print
Jan 03, 2024 -

Herb Chambers Ford of Westborough responded

Hi Tom! We're so glad to know that Luke and our service department at Herb Chambers Ford of Westborough continue to meet your expectations. We appreciate you trusting us with your Explorer!

Helpful
December 28, 2023

David was great, took care of everything I needed in a timely fashion. Thank you!! More

by Mike Pulaski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Chapin
Report | Print
Jan 02, 2024 -

Herb Chambers Ford of Westborough responded

Hi Mike! Thank you for leaving us this five-star review and kind words about David from our sales team at Herb Chambers Ford of Westborough! We'll see you next time!

Helpful
December 28, 2023

Paul Scannell was great to work with. He took the time to make us feel comfortable and would answer any questions we had. More

by patchesjb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renel Plymouthe,Lynda Dias
Report | Print
Jan 02, 2024 -

Herb Chambers Ford of Westborough responded

Hi Pat! We're glad to know that Paul was able to assist you and answer all your questions at Herb Chambers Ford of Westborough. We appreciate the feedback, thank you!

Helpful
1
...
4
5
6
...
94